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“Very Convenient”

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Red Roof Inn & Suites - Lake Orion/Auburn Hills
Ranked #1 of 1 Hotels in Lake Orion
Toledo
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very Convenient”
Reviewed 27 August 2013

My wife and I needed a room for the Sammy Hagar w/ Michael Anthony concert at DTE. We searched online(as of 8/2013 their website was still "under construction", so we called and made reservations over the phone) and chose this hotel because it was the most reasonably priced and is within the same proximity as all the other hotels near the DTE/Palace area. Its right down the street(N Lapeer) from the Palace and 8 or 9 miles from DTE. They do offer a shuttle, we paid $15 a piece for round trip service, after initially thinking that was a bit high(i'm rather frugal), having done it for the concert, it was well worth the money, they got us right in and out, no sitting in traffic for a long time wait burning expensive gas, and we got to drink as much as we wanted, no dui's to worry about. The shuttle is a large passenger van, the ac wasn't running and the roads were a bit bumpy, this isn't a complaint just an fyi.. The Hotel was nice and clean, it isn't the Ritz or anything, our room was clean, the shower was clean and there was plenty of hot water. The AC in the rooms worked well(there is no AC in the hallways, they were a bit humid in August, this did not make any difference to us, again not a complaint, just an fyi), The staff was friendly. The hotel offers the same amenities any other hotel offers, there's an indoor pool, a free breakfast from 6-9, another convenience. There's a nice bar and grill right next door to the property, Its called G's, reasonably priced and the food is good(there's a 10% discount for hotel guests). So, i'm giving it a very good rating and yes, we would defiantly stay there again.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
3 Thank ToledoToledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Gatlinburg, Tennessee
Level 3 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2013

the room was very clean and they were very go to us when we we their would go back their and stay they we nice to us and it was eazy to find and good food too ..i would go back to stay their again.and bring my pets with me

  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank 580mickey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davison, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2013

A friend and I went down for a concert at the Palace and had reservations at another hotel. This other hotel had assured us that they provided a shuttle to the Palace but when we showed up to check in not only were we greeted with rude service we were also told that the last shuttle left at 6:00 pm (it was 5:30 and we were not ready to go). So immediately we got on the phone and started calling other hotels. We got in touch with the Palace Inn and they were very kind and told us they had a room available as well as a shuttle service that ran every half hour and would take us and pick us up from the concert when we were ready. Upon our arrival we were greeted with extremely friendly and prompt service. The shuttle driver gave us his personal cell phone number in case we need to get in contact with him and dropped us and and picked us up in a very easy location at the Palace. They even knocked about $20 off the price of our room (which was already cheaper that anywhere else) since we had such a bad experience at the other hotel. I would recommend this hotel to anyone looking for a place to stay near or around the Auburn Hills or Lake Orion area. They shuttle to the Palace as well as DTE!!

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
2 Thank Heidi1984_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
103 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 30 June 2013

I had a fine stay at the Palace Inn. I was a little concerned when the GPS indicated that this was a Best Western and when I arrived it clearly is an independent facility. 1 minute into the check in process I was somewhat put at ease because of the professional treatment by the staff. Then I was again concerned when I got to the smoky dingy stairwell where the ice maker used to be. Once in my room however my apprehension was finally eased. The room was spacious, clean, comfortable and somewhat updated. No smell of smoke surprisingly. Plenty of cable choices to watch on the new flat panel tv. Wifi worked great and the shower had plenty of pressure and hot water. Breakfast was standard tasteless hotel give away grub but it should tide you over until lunch. The area is quiet and the parking area is well lit and safe. Obviously there are high end hotels near by that would surpass this one in many ways but if you want to save a couple of bucks this is the place.

Stayed June 2013, travelled on business
Helpful?
3 Thank The8racer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Easley, South Carolina
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2013

Good value for the area. I will stay here again. Staff was friendly and helpful. Breakfast was good. Bed was a little hard for what I am used to, but I did fall asleep with no problem. Indoor pool looked inviting. Lobby was nice and the chairs were comfortable.

  • Stayed June 2013, travelled with family
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Helpful?
1 Thank HokeWeise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 May 2013

My sister and I stayed here for 2 nights. The location was great for us, however the sign is so small we kept missing the hotel however we then took Home Depot as a landmark which is across the street. We were welcomed by an informative male at the receptionist. He was also accommodating when asked for a room with 2 beds instead of a roll away as the 2nd bed. The room was clean and quiet. The continental breakfast was sufficient to start the day. Unfortunately, we had no time to use the swimming pool , gym or the shuttle. The beds were comfortable as well. I would definitely stay here again.

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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveller649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalaceInnLakeOrion, General Manager at Red Roof Inn & Suites - Lake Orion/Auburn Hills, responded to this review, 28 May 2013
Dear Valued Guest,
We would like to thank you for taking the time to post kind words about your stay at The Palace Inn. We apologize that the building was difficult to find, but we are glad that you enjoyed the rest of your stay. We will pass your kind words in regards to the staff along to the appropriate team members. Our goal is to provide the best customer service possible to our valued guests, and we are happy that you were pleased with your stay and service. Please keep us in mind for your future travel needs!
Thank You Again,
The Palace Inn
Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Midland, Michigan
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 May 2013 via mobile

Staff friendly. Cliente like the cast of "cops". It's 1:00 a.m. And have been hearing constant yelling, dogs barking, and just now the distinct sound of teen voices followed by someone throwing up. This isn't just a bad night or noisy group situation. It appeared all evening that this is a place that attracts questionable characters. Serves me right for trying to save a few bucks.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank careful_consumer_60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn & Suites - Lake Orion/Auburn Hills

Property: Red Roof Inn & Suites - Lake Orion/Auburn Hills
Address: 2755 S Lapeer Rd, Lake Orion, MI 48360-2239 (Formerly Palace Inn Auburn Hills)
Region: United States > Michigan > Lake Orion
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Lake Orion
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn & Suites - Lake Orion/Auburn Hills 2*
Number of rooms: 76
Official Description (provided by the hotel):
The Non-Smoking Red Roof Inn & Suites Lake Orion/Auburn Hills features spacious rooms equipped with free WiFi, microwave & refrigerator, and flat screen TVs. Enjoy free breakfast, fitness center, and indoor heated pool as part of your stay. The Palace of Auburn Hills and Olde World Canterbury Village are both within 5 miles of the Red Roof Inn & Suites Lake Orion/Auburn Hills. Many shopping and dining options are also convenient to the hotel. ... more   less 
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Also Known As:
Palace Hotel Lake Orion
Best Western Lake Orion
Lake Orion Best Western

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