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“Big hotel, nicely decorated....Breakfast?”

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Causeway Bay Lansing Hotel
Ranked #16 of 26 Hotels in Lansing
Reviewed 7 July 2014

We stayed at this hotel before visiting Michigan State. It is a very big conference center. When we stayed, there was no conference going on. It was extremely quiet. The rooms were very nice. We were originally assigned a room on the road side of the hotel. After spending about 30 minutes in there, I called and asked to be switched to the courtyard side. I have never asked to change rooms before. The desk staff was very attentive, sending up new keys and someone to help us move. Usually breakfast at BW is included, as a buffet. At this hotel, we were given vouchers for 2 people to eat in the restaurant. There were three of us, so I inquired about another voucher. Apparently, b'fast is not included, "but it came with the internet deal that I booked." I was invited to purchase another ticket. "They are only $7.95" No thanks. We made due, but it was disappointing, and unexpected.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded 8 July 2014

Dear Sue,

Thank you so much for the response that you took the time out to do on a busy schedule. I am very sorry about the breakfast. Although you booked online yes two breakfast vouchers are included per room. Any additional breakfast can be purchased for 7.95 per person in our restaurant. Thank you so much for staying and hope to see you again soon.

Thank You,

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155 - 161 of 345 reviews

Reviewed 4 July 2014

While the hotel was clean, comfortable, reasonably priced and had very attentive, courteous staff - the Breakfast the next morning was phenomenal and staff support was above and beyond. I would go there just for breakfast regardless of whether I had stayed there or not. Awesome.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Bernd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded 8 July 2014

Dear Guest,

Thank you so much for taking the time to write a review. I am glad to hear that you enjoyed our breakfast and I am happy to say we are very glad that you stayed with us and that the staff was pleasant and attentive. Once again thank you so much.

Thank you,

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Reviewed 3 July 2014

A great place to stay: clean, friendly, loved the huge king sized bed. The room was nice and cold (I just hate coming into a hot and stuffy room). The front desk was very polite and the housekeeping friendly. The only thing I would recommend if you are planning to sleep in is that you put the do not disturb sign up before you go to bed. Housekeeping gave me quite the scare with a loud barrage of knocking in the morning!

  • Stayed: June 2014, travelled solo
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1  Thank LisaMayfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded 8 July 2014

Dear Lisa,

Thank you so much for taking the time out to write a review on our hotel. I am very sorry about the housekeeping staff knocking on your door, i will be informing them that they are not to be knocking on doors of our guest. Once again thank you for taking the time to do the review and I hope my staff and I see you again soon in the near future.

Thank You,

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Reviewed 1 July 2014

It was great. The room was clean. The parking lot did not have homeless people sleeping in it. The owner was very friendly and helpful. Beautiful landscape with lots of fish in the pond. I did not use the bidet but it was clean too.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Larry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded 2 July 2014

Dear Larry,

Thank you so much for taking the time out of your busy schedule to fill out a wonderful compliment on your trip and stay. We thank you so much and absolutely enjoy the good ratings. We ask that you please consider us again on any other travel arrangements you make.

Thank you so much,

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Reviewed 29 June 2014

I stayed in Best Western PLUS Lansing Hotel in Lansing. The hotel had many rooms and especially had special restaurant for free breakfast. Hotel was clean and interior of the room was also beautiful. But free Wifi service was not good. TV in room connected to many kinds of channels.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Young Mo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded 30 June 2014

Dear guest,

Thank you so much for taking time out of your busy schedule to write a review for our company and thank you most of all to choose us out of the many hotels to come and stay with us. Thank you once again and hope to see you again very soon.

Thank you,

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Reviewed 29 June 2014

The hotel was clean but the walls were paper thin....could hear the TV in the next room very clearly. The bed was very comfortable. Breakfast didn't start until 6:30 and we had to leave at 6:15 so we weren't able to try it.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank lorih949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded 30 June 2014

Dear Guest,

Thank you so much for taking the time to do a review for our property and the enjoyment of your stay. My staff an i thank you very much for choosing to stay with us and we ask that you please choose us again in the future.

Thank you,

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Reviewed 26 June 2014

This is not your typical Best Western. It was larger than most I previously stayed at. Upon arrival it truly was a joy to experience the professional and pleasant staff. The relaxing atrium, with fish pond, was a nice surprise and so were the guest laundry facilities. Our room was as requested, away from elevators and vending; however, we had a large puddle on the bathroom floor from a leak in the back of the toilet. We called and were able to change rooms immediately. Beds were very plush with lots of pillows. The breakfast was self serve good with pancakes, eggs, hash browns, bacon, cereals, yogurt, fruit and a good selection of beverages. The location was perfect. Near stores, restaurants, highway and centrally located to the many baseball fields we played at.

Room Tip: The very end rooms are definitely more spacious and quieter than the interior rooms, but they are a...
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  • Stayed: June 2014, travelled with family
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Thank JanR697
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
B W, Front Office Manager at Causeway Bay Lansing Hotel, responded to this reviewResponded 30 June 2014

Dear Mam,

Thank you so much for choosing this best western to stay at we are very glad that you had a joyful experience and that you were very pleased with the stay. Once again my staff and I thank you for taking the time to fill out a review for us that was very pleasing.

Thank you so much,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Causeway Bay Lansing Hotel

Address: 6820 S Cedar St # US, Lansing, MI 48911-6907 (Formerly Best Western)
Phone Number:
Region: United States > Michigan > Ingham County > Lansing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 26 Hotels in Lansing
Price Range: £83 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Causeway Bay Lansing Hotel 3*
Number of rooms: 300
Official Description (provided by the hotel):
The Causeway Bay Hotels (formally Best Western Plus) Lansing has a Romance Package!The Best Western Plus Lansing is promoting a Romance Package which includes: A Queen Whirlpool Bidet Room, Two Complimentary Dinner Entrees, Two Complimentary Continental Breakfast Tickets, and Late Check out until 2pm. You can also choose a Standard King Room as part of our Romance Package. Come share a weekend getaway with your loved one, or be spontaneous at any time! Our Romance package is available 7 days a week, and our Whirlpool Bidet Rooms are the most unique in Michigan!Call our Reservations Department , and ask for The Romance Package that only The Best Western Plus Lansing can offer! ... more   less 
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