We stayed 2 nights at this Residence Inn. Our room was clean and spacious, no problem there. Checking In and Out was fine and friendly. We were the Guest of the Day which entitled us to a free beverage from the cooler. However, this establishment has a few things to work on in my estimation. I know that this was brought up in other reviews, but the reception in the sitting area on the TV is poor to non existent on some channels. Luckily, there is also a TV in the bedroom so you had to watch in there. Also, the toilet did not flush well so maintenance had to be called. I asked about the TV problem and he basically said that he had to replace a part which required cutting a hole in the wall so I doubt very many televisions will be fixed. The downstairs breakfast area is small for such a large hotel with a few hot and cold items. The carpeting throughout the hotel looks worn and should be replaced. The office area with computer is adequate but 2 guests left the area in the morning without being able to use the computer. We went to the desk to be told that the computer should be rebooted. If that is the case, a sign would be helpful! There isn't any reason I can think of that staff shouldn't just reboot it for the guests first thing in the morning.
- Official Description (provided by the hotel):
- The Residence Inn Lansing west is one of the premiere hotels in Lansing, Michigan. Each room provides full-sized refrigerators, stove top, microwave, oven and dishwasher. Our suites are 50% larger than competitors, and provide quiet comfort to make you feel like you never left home. We're located near dozens of great Lansing restaurants and attractions. ... more less
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- Also Known As:
- Residence Inn Lansing West Hotel Lansing
- Lansing Residence Inn