It was almost Thanksgiving Day and I hadn't made a reservation for our overnight stay. Imagine my surprise when traveling (for the first time) with my 60# dog, many of my previous :go-to" hotels said "no room in the inn"---for big dogs! She is completely house-broken, well-behaved and the owner of Canine Good Citizen medals. I was upset, but then I found the Residence Inn. We booked our rooms and found that the place was spotless, the beds were comfortable, the rooms were spacious and our dog was welcomed! Brian welcomed us and even called our rooms within 15 minutes to check that everything was OK. Brian was like the good-will ambassador always greeting us as we came in or left the building. This is the way Marriotts used to be and it was nice to see that some of them still uphold the old traditions of customer service. We will return to this hotel at every visit to the Lansing area.
- Official Description (provided by the hotel):
- The Residence Inn Lansing west is one of the premiere hotels in Lansing, Michigan. Each room provides full-sized refrigerators, stove top, microwave, oven and dishwasher. Our suites are 50% larger than competitors, and provide quiet comfort to make you feel like you never left home. We're located near dozens of great Lansing restaurants and attractions. ... more less
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- Also Known As:
- Residence Inn Lansing West Hotel Lansing
- Lansing Residence Inn