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Fairfield Inn & Suites Lansing West
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Reviews (105)
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All reviewsfront deskwould stay againnice hoteldecent breakfastbreakfast roomstaff was friendlya great place to staylansing westking suitehot tubupon checkcomfortable bednice roomjimlobbymichlorine
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53 - 58 of 105 reviews
Reviewed 29 December 2013

We live locally and stayed here during a power outage covering 40% of the city. The hotel was closed for two days, but opened its doors once it was back online, and the staff could not have been more helpful, caring, and accommodating under difficult circumstances. My sister, son, and I (all adults) stayed in a king suite (king bed and twin sofa bed). Very nice room, well laid out, comfortable, with small fridge and microwave. Very firm bed. Nice, well-stocked breakfast (the staff added extended time for the mostly displaced guests). Dealt mostly with Abby, Jim, and Steve--all helpful and friendly. I spent a lot of time in the lobby (coffee all day!) and saw them and other staff dealing with a lot of people who were upset because of the circumstances (not because of anything at the hotel). The staff was patient and kind, tried to help where they could. It would be a nice hotel at any time, but extra special because of the circumstances.

Room Tip: First floor seemed a bit noisy, but didn't go into those rooms. Third floor was quiet.
  • Stayed: December 2013, travelled with family
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Thank elnkav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

Jim, who checked us in, friendly helpful & informative. Rooms/ bathroom clean; easy to control room temperature; breakfast was hot, fresh, restocked frequently and staff constantly cleaning the area; several restaurants in walking distance & many more an easy drive either direction down the highway. We were in to visit a relative in a near by hospital, however given the amount of guests in MSU gear I assume it is a good place to stay if visiting the campus.

  • Stayed: November 2013
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Thank LAC721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013 via mobile

This is one of my favorite hotels in Lansing. Always super clean rooms and facilities; and very comfortable beds. Front desk worker, Alex, was extremely friendly and hospitable. Breakfast is very good and the lady that is in charge of that is conscientious and friendly also.

  • Stayed: October 2013
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Thank Breezie2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

We stayed here as a few families on the way to see MSU play football. It was perfect. It wasn't too far, about a 10 minute drive there. It was a clean hotel, had been renovated recently and it was comfortable. The pool was just the perfect entertainment for the kids ages 10 and 13.
Breakfast was good too. JIm, who helped us check in made things perfect! He also made it easy for our two families to have dinner together by using the common room in the evening. I would recommend this hotel to my friends and I would stay here again.

  • Stayed: October 2013, travelled with family
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Thank zimmdj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

Like other reviewers, I had a wonderful check-in experience. Jim was very friendly and was genuine in his interest in making it a good stay. The room was clean, comfortable and similar to other Fairfield Inns. Overall, a nice travel experience.

  • Stayed: October 2013, travelled on business
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Thank Nathan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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