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“Excellent. Excellent. Excellent”
Review of Hospitality Hotel

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Hospitality Hotel
Ranked #3 of 16 Hotels in Livonia
Certificate of Excellence
Reviewed 5 May 2014 via mobile

We visited the area and we needed a convinient but clean hotel after reading the reviews we were Leary but hopeful. I am more than beyond impressed. The customer service, management, and accommodations were incredible. We stay in hotels several times a month and this was by far our most pleasurable and me memorable experience. We had the Jacuzzi suite. We experienced a problem and we were instantly catered to another room. Management was friendly. Professional and I will definitely be back again. Really soon. Do not let the reviews keep you away from this place. It's beautiful great value. Great breakfast. Great beds and amenities. Perfect location!!

  • Stayed: May 2014
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Thank MarQ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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346 - 352 of 442 reviews

Reviewed 28 March 2014

The worst bed ever..... The parking lot was a minefield of huge potholes The smallest bathroom I can remember in a hotel/motel. Breakfast was above average with good attention by staff There was an overpowering odour in the elevator, like a whole bottle of concentrated cleaner had been spilled. The staff are very good, but can only make up for so much. All in all a less than stellar stay. We had planned on a second night, but decided against it when we got there.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Terrence H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

Hotel was dirty in public areas, reeked of tobacco and marijuana in halls and staircases. Check in was not up to normal BW standards. Dirty cleaning rags in bathroom and hottub area's. Both tub area's dirty-don't go in the water! Pillows inadequate for king bed set. Room smelled of old smoke and mildew.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Roger G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

Hotel looks very clean, rooms are very Well furnitured. Breakfast is very complete and is in a nice open area. Employees even cleaned snow around my car in the morning. Because of late night arrival I didn't use the gym in the hotel. Late night arrival was no problem after my early night phone call.

Stayed: March 2014, travelled on business
1  Thank René H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 March 2014 via mobile

We had a great stay at this Best Western Hotel. When we arrived at the hotel there were a few other couple checking in ahead of us, but the front desk woman was very efficient so we didn't have to wait long. The lobby/breakfast area must have recently been remodeled because everything looked new and modern.

The room was very clean. Also, the jacuzzi tub was one of the largest I've seen. It was very deep so even a very tall person would have room to relax.

There is a mall right across the street, and it was nice to have somewhere to walk around and explore inside away from the cold.

If I were to make one suggestion for improvement, although a minor detail, I would ask for a better egg option with breakfast. The eggs had a really strange texture. Oh, and the coffee could be stronger. It sort of just tasted like water.

All in all a great stay, at a great price!

Stayed: February 2014, travelled as a couple
Thank GR_MI_Shel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2014

missing stuff in most rooms . arab speaking staff wont listen cause they know it . use ti be great place to stay but I think new owner took over or somethigask for help and we never got any help . bedspread had fluids on it if yiu

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

I was very surprised when i entered The Best Western Hotel in Livonia, Michigan. The woman at the Front desk was extremely nice and check was very speedy. The room with the whirlpool was very spacious and clean, the bathroom was exceptional as well.I am very likely to stay there in the near future.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Ivory P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hospitality Hotel

Address: 16999 S Laurel Park Dr, 6 Mile and I-275/96, Livonia, MI 48154-1121 (Formerly BEST WESTERN Laurel Park Suites)
Phone Number:
Region: United States > Michigan > Livonia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Livonia
Price Range: £54 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hospitality Hotel 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to the Best Western Hospitality Hotel! If you want to be near Ann Arbor and near downtown Detroit, our Livonia hotel is conveniently located to give guests easy access to the top destinations in the region. Our Livonia hotel is in a great location close to key businesses, hospitals, the airport, colleges and the highway. With a courtyard and pool, relaxation and comfort comes first here. We're close to a variety of dining options and restaurants, and our helpful staff can provide recommendations. However, breakfast is on us. When you're traveling to Michigan and looking for a great deal, our Livonia hotel delivers. We combine a fantastic value with a great location, spacious rooms and knowledgeable, friendly staff members. From business to leisure, guests feel right at home with us. Enjoy your accommodations at the Best Western Hospitality Hotel and book today! ... more   less 
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Also Known As:
Best Western Laurel Park Hotel Livonia
Livonia Best Western
Best Western Livonia

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