We live in the Ludington area and had heard great things about Luciano's, but since we seldom eat out I had never been there. We finally went on a busy Friday evening and did not have a good experience. Our food arrived lukewarm and without everything we'd ordered. Had to ask twice for the rest of our food, and some of it came about 20 minutes later when our main dish was gone. Some of it never arrived at all, and we never got our drinks refilled. We were seated in a corner of the basement and it was stifling hot.
I'm not sure what was going on with the waitstaff, but it sure seemed like morale was low. We saw one waitress in tears, and none of them were anything like friendly.
Because of the good things we've heard we'll probably go back and give them another chance -- next time for pizza with nothing on the side.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.