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“relaxing stay”

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Best Western Lakewinds
Ranked #4 of 17 Hotels in Ludington
Reviewed 4 July 2014

We had a long day coming down western Michigan and our next stop was Ludington. The hotel was a good location and met all our needs. Everything was nice and I would stay there again. Problem - Had to carry all luggage up flight of stairs and was tired at this point. Assumed there was no elevator as was not told there was.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Marylin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovebwlud, Guest Relations Manager at Best Western Lakewinds, responded to this reviewResponded 6 July 2014

Thank you for taking the time to leave us a review, Marilyn! We are glad that we could provide you a relaxing stay and we look forward to your next visit!

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428 - 434 of 814 reviews

Reviewed 4 July 2014

Came to attend a wedding anniversary. I thought it a bit over-priced until I compared it to other similar properties. Staff is very good and enthused. Seemed to want to be of service, something we found in other establishments we visited in the area. A lot of nice people in Ludington. The humidity nearer the pool was very heavy and impacted our enjoyment of the breakfast bar. The pool is very small and we only used it once. The grounds are well-kept and have play areas which were well-used. Convenient to town.

Room Tip: Ask to be away from the pool.
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  • Stayed: July 2014, travelled as a couple
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Thank HemlockMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovebwlud, Guest Relations Manager at Best Western Lakewinds, responded to this reviewResponded 6 July 2014

Thank you for taking the time to leave us a review about your recent stay. Your kind words towards our staff are greatly appreciated and we look forward to your next visit!

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Reviewed 1 July 2014

First off I have to say I love the breakfast, so many options and such friendly breakfast staff. When I checked in and out the front desk staff was also very friendly and always smiling. I stayed two nights and the housekeepers kept my room very tidy and clean. The kids loved the big pool and arcade while me and my husband enjoyed the hot tub. We took the kids down to the beach which was just a short drive from the hotel. Very convenient location with great amenities and staff, we will be back!

  • Stayed: April 2014
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Thank Maybell6785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovebwlud, Guest Relations Manager at Best Western Lakewinds, responded to this reviewResponded 6 July 2014

Thank you for taking the time to leave us such a great review! We appreciate the comments towards our staff and facility and we look forward to your next visit!

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Reviewed 30 June 2014 via mobile

We booked this hotel for 5 days not knowing it was going to be their busiest weekend. Despite how busy it was the women working the breakfast bar did a phenomenal job at making sure everything stayed full and hot. The front desk was always pleasant and courteous. My wife even lost her keychain she had purchased just minutes earlier and we didnt notice until we got home so I called and asked them to check lost and found but it wasnt there. The lady at the front desk offered to send me another key chain and I told them I would gladly pay for it and shipping. A couple days ago I recieved the new keychain but was never charged. This hotel gets a 5 star rating from me and a big thank you for being so warm and inviting.m
Especially at the breakfast bar

Stayed: June 2014, travelled as a couple
Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovebwlud, Guest Relations Manager at Best Western Lakewinds, responded to this reviewResponded 6 July 2014

Thank you for leaving such a great review, Eric! Your comments about our staff are greatly appreciated and we hope to see a return visit!

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Reviewed 28 June 2014

This hotel is a converted motel from the 60's, with new exterior siding and multiple additions. The a/c unit in our room was a dinosaur and had 2 functions: Max cold or off. The unit was noisy and despite multiple efforts to get a different setting, the unit would only blow max cold. Night clerk was unfamiliar with this system and no maintenance personnel work there at night to assist. Wife says we'll sleep in car before we ever stay here again. And by the way, despite the name Lakewinds, this hotel is on a highway and nowhere near Lake Michigan.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovebwlud, Guest Relations Manager at Best Western Lakewinds, responded to this reviewResponded 6 July 2014

Thank you for taking the time to leave us a review, John. I am sorry to hear about the issues you were experiencing with our HVAC unit. We are in the process of trying to replace our older units.
Although we are not located right on Lake Michigan, we are exactly 3 miles away, which is just a 7 minute drive from our hotel.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed 27 June 2014

This dump is definitely not up to any BW I have ever stayed with the exception of San Antonio TX which was by far the worst. The location-not bad. Apperance and layout-terrible. Rooms and layout-terrible. Breakfast-passable.Value--not worth the price.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovebwlud, Guest Relations Manager at Best Western Lakewinds, responded to this reviewResponded 6 July 2014

Thank you for taking the time to leave us a review, Dave. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed 23 June 2014

From arrival to departure you won't be disapointed. Clean and friendly with a nice breakfast variety. The pool is in the center of the hotel and that makes it a bit humid for when we were there because we also had high humidity and rain. I would go back to this hotel without a thought.

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank 343nancyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ilovebwlud, Guest Relations Manager at Best Western Lakewinds, responded to this reviewResponded 25 June 2014

Thank you for taking the time to leave us a review about your recent stay. Your comments about our hotel staff and breakfast are greatly appreciated. We look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Lakewinds

Address: 5005 W US Highway 10, Ludington, MI 49431-8692 (Formerly Best Western Splash Park Inn)
Phone Number:
Region: United States > Michigan > Ludington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Ludington
#4 Family Hotel in Ludington
Price Range: £58 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Lakewinds 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
The Best Western Lakewinds is the perfect place to relax and enjoy your stay. Close to beaches and great restaurants as well as downtown shopping. We offer several room types, one of them is sure to fit your needs. We have a family suite with two queen beds and a separate room with a king bed, great for the whole family. Or a whirlpool suite with a hot tub and fireplace perfect for two. Let the kids enjoy our playground area that is also a picnic area with a grill. We will start your day with a wonderful hot breakfast, Belgian waffles, sausage gravy and biscuits and much more, all compliments of the hotel. ... more   less 
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Also Known As:
Best Western Splash Park Hotel Ludington
Best Western Ludington
Ludington Best Western

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