I pulled back bedspread to find MICE DROPPINGS on the pillows and the sheets. I took pictures of all of this. I went down to complain to the front desk and ask for a refund. The man told me he could not do that and he would give me another room and a credit of $10 bucks. He visited my room and gave me another room I inspected before he departed. I reminded him of the $10 credit, HOWEVER, I have been charged the full amount on my CHARGE CARD. Which I will be disputing. I was very unhappy with the lack of cleanliness of this establishment. The rooms were freezing. It took a long time for heat to fill room. There was NO BREAKFAST OFFERED. If I was not stuck in the middle of the blizzard I would have looked for another place!
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