Things could have been terrible. We arrived on the island to discover that most of the island had been without power, and the hotel was still down. However, even with a line of concerned folks waiting for answers, the staff were very pleasant and very helpful. After waiting awhile to see if the power would come back on, we asked if they could help us find another place to stay. The staff gladly booked us into one of their other properties while maintaining the room rate we had been originally quoted. Then they arranged for our luggage to be moved and even called ahead. When we arrived, we just had to show our credit card and we were in our room. The next night, when power was restored we moved back. Again, the staff took care of everything.
As for the accomodations. The room was very spacious. The harbor view was great. Everyone was cheerful and helpful--and I mean everyone. The lady that cleaned rooms greeted us with a smile every morning, and smiled and sang while she worked. We had a lovely experience and will definitely be going back.
- Official Description (provided by the hotel):
- Our turn of the century hotel, built in 1902, has all of its original victorian charm combined with all the modern amenities that resort travelers expect. With our prime downtown, waterfront location, the Chippewa Hotel is definitely the place to stay. All water-view rooms are large suites with spacious balconies. All suites have been recently updated and feature separate living rooms, two flatscreen televisions, King or Queen pillowtop beds, and wetbar. The waterfront patio features a 25-person jacuzzi hot tub. We are home to the famous Pink Pony which has four different dining and drinking experiences. Our sister hotel, the Lilac Tree Suites & Spa features the Lilac Tree Spa for your relaxing enjoyment. ... more less
- Reservation Options:
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- Also Known As:
- Chippewa Hotel Mackinac Island