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“Always a great stay”

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Lilac Tree Suites & Spa
Ranked #3 of 12 Hotels in Mackinac Island
Certificate of Excellence
Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Always a great stay”
5 of 5 bubbles Reviewed 3 September 2013

The Lilac Tree is always a great place to stay. Perfect Location, Great Staff and Terrific views of downtown and the water. Always a can't miss place to stay. Additionally, it has easy access to all destination spots on the island and centrally located to restaurants and pubs. Also, don't forget to go down to the Pink Pony (affiliated property) for the hot tub, entertainment and dockside dining.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FletchMAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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656 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • Any
English first
Macomb
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 3 September 2013

I booked this hotel after reading reviews on Fodders, Google and Trip Advisor and I thought that with an overall rating of 4 plua stars that this hotel would be a good fit for my family. That was definitely NOT the case. I don't typically write online reviews but felt I needed too for this hotel. We arrived to our room on 8/30 to be greeted by an overwhelming smell of deodorizer that had been used in our suite. After letting our room air out the smell did get a bit better. The room had just been cleaned and yet it still appeared dingy and dirty. The cabinet by the sink was missing paint and the bottom kick board was knocked loose and just sitting up against the cabinet. The carpet was stained, the wicker chairs in the suite were worn out and the huge over sized jacuzzi tub offered a discolored gold faucet. The lobby to the hotel is small and the baggage room barely held all the luggage for my party of 5. The elevator is located on the outside of the lobby entrance so you access it from the corridor that is lined with gift shops which means anybody shopping those stores have access to the elevator that leads to the hotel rooms. Had I known this prior to my arrival, I would have definitely PASSED on booking this hotel for safety reasons. There is a safety latch on the door once your inside of the rooms but without a safe in the room, that really didn't help us once we left to go sight seeing. We needed additional towels because they only provided us 4 so we called the front desk to get more. When they didn't show up with them, my husband ended up trying to locate somebody from the hotel to get them for us. He ended up on the third floor to try an locate somebody to get us the towel only to find the linen room open for us to take whatever we needed. He did notice that sitting right on top of the counter appeared to be an access key card that the staff must use when cleaning the rooms. He was not happy that the linen room was left unlocked and that anybody could have had access to everything in that room including whatever doors that key card opened. Not Cool AT ALL!! In the evening, the staff does bring you cookies and milk around 7:30 pm in the evening. They do knock on your door and if you don't answer, they come into your room with their access key. They bring you packages of Oreo cookies and they pour you a glass of milk which they walk around with from room to room carrying. You would think they would at least give you a single serve small milk container to go with your cookies but they are pouring milk into glasses and leaving them in your room while you are out. It was difficult to sleep for all of us because the noise from the floor above us was non stop. We could hear anybody accessing their room, walking, and the kids who were running at all hours of the day and night. The air conditioning in the room was difficult to control and it was either ice cold in our room or very hot. I did speak to the young lady at the front desk about my issues and she did apologize for the inconveniences. If this had not been labor day weekend I would have packed my family up and went to another hotel. We paid $280 for the first night( which seemed fair) but then caught labor day weekend where the cost jumped to $370 a night. I have stayed in some fantastic rooms for $370 a night and this place isn't one of them

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank feldny621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marquette, Michigan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

Specifically, the Lilac Tree is what you want..it overlooks the middle of downtown with it large balconies...my family loves being woke up to the clip clop of the early work horses..the vantage point is par none as one can see the entire street and all of the festivities...One final Rant..this is a sister hotel to the Pink Pony ..and its lake side large hot tub with waitress for food and drinks..nothing like it ..watching my boys tap the Pink Pony beach balls with "friends" they just met has become a yearly highpoint in my life..I love this Island and the TREE is the easiest to help maximize your time and get the most out of your vacation..!

Room Tip: as for a room over the street
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 2 September 2013

I was hesitant to book the lilac tree thinking it would be loud being downtown and I was definitely wrong. It was perfect in every way. It has the charm and décor of hotels of the "era" but hot the mustiness or old feeling of other older hotels. I chose a room in the back and it was perfectly quiet. It didn't have a view but was conveniently located next to the stairs out. It was very clean. This hotel is fantastic for larger parties or families especially if you have any "early risers" or "late nighters." As the bedroom and living room are separated by a long hallway (with bathroom) and pocket doors. So early risers can get up early and have coffee and not disrupt the other guests (not having to ready by flashlight while others are sleeping is a plus). And with a TV in both rooms, kids can watch Disney while the adults enjoy a movie. The décor is great . I was impressed with the bedding - very high quality bedding, not the thin stuff in other hotels, and perfectly matched the décor. The two tables (one coffee, one dining) was another plus, much room for our family skipbo tournament late at night. My room also had a microwave which worked well to heat up doggie bags from the hotels. The "back door" entrance onto Market street (with bike parking) was an unexpected bonus, made navigating both main and market streets easy. I loved the hot coffee, ice water and apples for hotel guests in the lobby a great touch, especially after all the biking, water and apples were refreshing. You won't be disappointed with this hotel. The price was similar to many others on the island, I just think you get so much more with this hotel. If you want a very clean, updated, centrally located hotel with air conditioning that can accommodate larger (4) parties well and offers a feeling of luxury this hotel is for you.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank practicaltraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 30 August 2013

The Lilac Tree is situated right downtown with balcony suites on the main street. Rooms were spacious, clean and beautiful, with refrigerators and kitchenette sinks. Rooms are decorated in a cheery, bright, flowery style--we had a coffee table made from a hand painted mini sleigh with a glass top in our suite. Beds were extremely comfortable. Bath amenities are from the spa on the property. The only drawback is that there is no restaurant in the hotel. If you want breakfast at the "sister hotel" restaurant, the Pink Pony, you must walk about 1 block and cross the street. This being said, we enjoyed our visit very much and had no problems whatsoever. There are porters at the ferry dock to transport your luggage and the walk to the dock is a short one.

Room Tip: Rooms without balconies/facing the back are quieter. Rooms facing street provide great street actio...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kari M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Decatur, Illinois
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 29 August 2013

Stayed at the Lilac Tree Suites for three nights. Check-in was a breeze and all the staff were extremely friendly. We booked the Interior King Suite and were pleasantly surprised how clean and comfy the suite was. No view, but we didn't mind that. The nightly turn down service was a real treat...chocolates!!!! :) The location of the hotel was perfect for us! You could get a great feel of what the island has to offer and its people. We had a blast!!!!
One quick tip though: Be aware of the cancellation policy. If you want to extend your stay don't do it PRIOR to your arrival. In case you want to leave sooner due to weather or other reasons, you are responsible for the remaining nights unless the hotel can re-sell your room.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gisela67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
1 review
5 of 5 bubbles Reviewed 27 August 2013

I recently planned a weekend getaway with some friends and we ended up staying at the Lilac Tree. Not only were the rooms perfect (both setup and cleanliness), they had character and didn't feel like just another hotel. The location was perfect for daytime and evening activities as well.

Above all, though, was the amazing service from the staff. Bart and his team went above and beyond to not only make us feel "at home" on the Island, but they helped more than I could have imagined when it came to planning activities and looking for fun things to do.

In short: This place is perfect.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lilac Tree Suites & Spa

Property: Lilac Tree Suites & Spa
Address: 7372 Main St., Mackinac Island, MI 49757
Phone Number:
Region: United States > Michigan > Upper Peninsula > Mackinac County > Mackinac Island
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Mackinac Island
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Lilac Tree Suites & Spa 2.5*
Number of rooms: 39
Official Description (provided by the hotel):
The Lilac Tree Suites & Spa is located in the heart of downtown, centrally located to the ferry docks. We are surrounded by restaurants, bars, shops and most Island activities. We are an all Suites property featuring modern amenities that a traveler is accustomed. All suites have two large rooms separated by a bathroom with double vanity. All suites also have two 40" flatscreen tvs, wet bar with microwave, refrigerator and coffee maker, and pillowtop matresses in the bedroom. The Lilac Tree Spa is located on the ground floor of the hotel, offering massage, body wraps, facials, and nail services. ... more   less 
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Also Known As:
Lilac Tree Hotel Mackinac Island
Lilac Tree Suites And Spa
Lilac Tree Mackinac Island

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