I made reservations 3 months ahead of time, were going to stay there mid Sept 2013. I got an e-mail the night before we were going to leave and they had a tour bus coming and we could not stay there and they booked us at the Lilac tree spa. I called the manager and pleaded with her cause I was bring my parents who are in there late 80's and Dad has a walker. The manager said we can not stay there and not to call back as she was very busy. We were driving from Canada and now staying at a place we no nothing about. The manager said we could take the horse carriage every morning for the breakfast and dinner. I told her my Dad has a walker and the Lilac tree hotel is in the downtown area and it is hard for him to climb up on the carriage. I called the manager again and pleaded to stay there, she told me do not call me back or I will cancel your stay at the lilac tree hotel. We had no choice but to stay there because we were leaving the next day. Nice of them to e-mail me the day before we were going to leave. As it turned out the food was terrible at the island house, we order ceaser salad, fish, chicken. The romaine lettice was soggy and a very light green, chicken was dry and fish tasted terrible. Now the breakfast looked good but most of the food they kept running out of and was cold. The Lilac tree spa was great very clean and the suites were large, so all in all I was now glad that they canceled our stay at the Island house and would never book there again. By the way the manager at the island house could care less that my Dad was in bad health and was so rude to me. So beware if you book at the island house and they have a large group coming, they will cancel your stay. I would like to know if this has happened to other people.
- Official Description (provided by the hotel):
- Since 1852, guests at the historic Island House Hotel on Mackinac Island, Michigan have enjoyed the escape to a simpler time. Disembarking on the island is truly like stepping back in time. Motor traffic is prohibited on the island, making walking, biking, and horse-drawn carriages the preferred modes of transportation. This family owned historic landmark offers modern conveniences within a historic setting. Open from May through October, there are several packages available to help you plan your perfect island getaway. Mackinac Island has a long and storied history, beginning with the Native Americans who populated the Straits region, followed by French fur trading. Abundant natural resources made Mackinac Island an important post in the lucrative fur trade and a hub of fishing activity. In the 19th century, tourism became the island’s main industry and today, new generations discover the charms of this quaint resort community. The Island House Hotel has the distinction of being the only hotel located within the boundaries of the pristine Mackinac Island State Park. We look forward to welcoming you to the breathtaking beauty of Mackinac Island, one of Michigan's most photographed and talked about travel destinations. Located between Michigan's upper and lower peninsulas, the Island offers you unforgettable natural and historical treasures surrounded by the sparkling blue waters of the Great Lakes. With an eight-mile circumference, Mackinac Island offers an abundance of attractions for adventurers of all ages. Parasailing, historic tours, hiking trails, narrated carriage tours, horseback riding, drive yourself horse & buggies, shopping, dining and watching world famous Mackinac Island fudge being made. Hotel amenities include: indoor heated swimming pool, air conditioning, evening bonfire for roasting smores, concierge service, onsite bike rentals, as well as excellent in-house fine & family dining at 1852 Grill Room or Ice House BBQ. Today, with our beautifully renovated guest rooms and breathtaking views of the marina and Mackinac harbor, the Island House offers you a timeless escape from everything that's ordinary. From our veranda, discover for yourself why this extraordinary island has beckoned visitors world-wide for over three centuries. In addition to stunning waterfront views, guests choose the Island House Hotel for its convenient location. Far enough from the downtown hustle to enjoy the sounds of horseshoes on the pavement and gentle breezes off the water yet just a short walk to the Mackinac Island’s most popular attractions and shopping. Whether relaxing on the porch or enjoying drinks with friends in the garden, the Island House Hotel delivers the complete Island experience. ... more less
- Reservation Options:
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- Also Known As:
- Island Hotel Mackinac