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“Great location, fabulous staff, charming decor”
Review of Murray Hotel

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Murray Hotel
Ranked #12 of 12 Hotels in Mackinac Island
Ann Arbor, Michigan, United States
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, fabulous staff, charming decor”
Reviewed 23 August 2014

We have been to the island many times and have stayed at the Murray several times. Our experience there has always been delightful. Others have commented on the smallness of the rooms; having stayed at both the Grand and Mission Point in the past, we experienced the charm of the Murray to exceed both of those. More importantly, the staff is incredibly welcoming, eager to please and fun to talk with. They make the visit feel like "coming home" even if you've just been out for a short bike ride.
The Mexican bar is quite good, with varied choices and a delightful woman making it all happen.
We were further delighted by the paintings of Pat Pulte, resident painter, Mackinac Island Ambassador, and co-owner with his daughter, Mar Pulte. Together they work to create a hospitable, welcoming place to hang out. I would highly recommend the Murray as a go to place on the Island

Room Tip: Harbor side always has better reviews. Deluxe rooms have larger bathrooms
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  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Zona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurrayHotelMI, Manager at Murray Hotel, responded to this review, 24 August 2014
Thank you so much for taking the time to review us! I've shared your review with our staff, as well as Pat and Mar. We're happy to hear our staff was so friendly and eager to please; we feel we have the best staff on the Island. Thank you again for taking the time to review us, and we sure hope to see you again very soon!
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251 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Harrison Township, Michigan
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 August 2014

The Murray is well situated and a good home base from which to explore the island. Plus their fudge is the best!. However, the hotel itself is not a "destination" as the accommodations are very small. We had a nice room overlooking the harbor and street, but the balcony was not accessible. I will say that the staff was extremely courteous and helpful at all times. Great hot tub. Considering the location, price etc., we would definitely stay there again. The island, not the hotel, is the attraction.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HankNorlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurrayHotelMI, Manager at Murray Hotel, responded to this review, 21 August 2014
Thank you so much for taking the time to review us! We're glad to hear you enjoyed your stay, albeit with a smaller room. We've shared your review with our staff, as they always enjoy hearing of a positive experience. Thank you again, and we hope to see you again very soon!
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Milwaukee, Wisconsin
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 August 2014

Murray Hotel is probably now one of the older hotels on the Island, but this isn't necessarily bad. Most visitors to the Island are somewhat aware of the history of the Island and the Murray allows you to live in a historic inn for a night or two. So yes, the rooms are smaller. The floors may creak outside your door. But there are also a couple unexpected surprises. They have in-room wireless that worked better than many large hotels I've stayed in. And there's a rooftop whirlpool and lounge area, which was quite nice. I'd recommend the Murray if you're looking for a hotel in a great location on the Island.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Steve60097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurrayHotelMI, Manager at Murray Hotel, responded to this review, 21 August 2014
Thank you for taking the time to review us! I've passed along your review to our staff as well. We're glad you enjoyed the free wifi, as we do try to make it the best we can offer. Additionally, we're very happy to hear you were able to enjoy the Spa Pool. Thank you again for taking the time to review us, and we hope to see you again soon!
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Bismarck, Arkansas
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2014

We had the joy of staying at the Murray Hotel on Mackinac Island... Chose a harbor view room, which was as close to perfect as I can muster. At a much lower cost than harbor view rooms anywhere else on the island, the Murray has all the charm and graciousness one could expect. We could watch the boats coming in, and the people watching was fantastic... The staff was very gracious, did everything they could to make this an enjoyable stay. We will go back to the Murray again.

Room Tip: Choose one of the lake view rooms... They are a bit more expensive, but they are larger, and the vie...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Judith V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurrayHotelMI, Manager at Murray Hotel, responded to this review, 21 August 2014
Thank you so much for taking the time to review us, and we're very happy to hear that you enjoyed your stay with us! We've also shared your review with our staff, as they enjoy hearing about guests experiences with us. Also, we agree - being able to relax while watching the boats and people come in is fun and relaxing! Thank you again for taking the time to review us, and we hope to see you again soon!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 August 2014

Have stayed many places on the island from The Grand to Iroquois to Island House to Mission Point. All give different experience and enjoyable, but Murray is a place that absolutely earns respect. The staff and convenience of location are too notch . . will be back absolutely :))

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WLP1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurrayHotelMI, Manager at Murray Hotel, responded to this review, 21 August 2014
Thank you for taking the time to review us, and we're very happy to hear that you enjoyed your stay with us! We've also passed along your review to our staff. We're excited to hear we've earned your respect, and truly hope to see you again in the future. Thanks again!
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Green Bay, Wisconsin
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 12 August 2014

We stayed 2 nights. The hotel is old, but well kept and clean. Our room was very small. It was what we expected, so no disappointment. We liked they have a luggage storage room, so you can come early or stay after checkout and know it will be there. If we were to stay again we'd get one of their larger rooms. No free breakfast. $3.00 off per pound of their excellent fudge. Overall a very good stay.

Room Tip: Get larger room
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank vette079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurrayHotelMI, Manager at Murray Hotel, responded to this review, 16 August 2014
Thank you so much for taking the time to review us, and we very happy to hear that you enjoyed your stay! We've also shared your review with our staff, as they enjoy hearing such positive words. Thank you again, and we hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saginaw, Michigan
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 August 2014

For 260.00 a night in the summer, you don't get much.
First of all, let me just tell you up front- the balconies facing the water are fake. You cannot use them. No one ever told me that and up until the time we checked in, I thought I was getting one of those. Instead, I get a room facing someone' s house (very close) with a balcony that is big enough for two small chairs. Only when I called the front desk from my cell phone (there are no phones in the room) did I discover this. So we had no view of the street, just a view into someone's home.

If you need to iron, plan in advance. There are no irons in the room- you must call the front desk in advance (from your cell phone) and make arrangements, then take your clothes downstairs to the lobby area and iron them. Really??

There is a pizza buffet in the lobby area- don't bother. The pizza can sit there for a while before ever eaten, so by the time you get there, it is far from fresh.

Furniture in the room is worn and what might be perceived as an antique is often broken.

I was very disappointed. Tried to change rooms once I got there but the others facing the water were booked.

I won't be staying there again. Be careful that when you book, you understand their cancellation policy. It is stiff in the summer!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
Helpful?
5 Thank 8172011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MurrayHotelMI, Manager at Murray Hotel, responded to this review, 16 August 2014
Thank you very much for taking the time to review us! We are sorry to hear that we didn't meet your expectations during your stay at our hotel. We do apologize for the confusion with the balcony room, and we will use this example in future training with our staff. We also will do a better job communicating where phones are located, and the ironing room better as well.

Again, thank you for taking the time to review us, and, even if its not with us, we hope you come and experience Mackinac Island again very soon!
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Additional Information about Murray Hotel

Property: Murray Hotel
Address: 7260 Main Street, Mackinac Island, MI 49757
Region: United States > Michigan > Upper Peninsula > Mackinac County > Mackinac Island
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #12 of 12 Hotels in Mackinac Island
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Murray Hotel 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Murray Hotel Mackinac Island
Murray Mackinac Island

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