1. Room was Clean.
2. Decorated nice.
3. Across the street from the bridge.
4. Heated pool to 87 degrees.
5. Owners/workers were very nice and pleasant.
1. Room was very small and cramped. We stayed in "A Summers Place".
2. We did not get the room we originally booked on line.
3. Bed was so hard, almost like you are sleeping on a board, it was the WORSE back ache I had ever paid so much for.
4. Ran out of hot water in the A.M. so had to take a COLD showers. Evidently the current water heater does not accommodate the establishments size.
5. No ironing board in room.
6. No coffee maker in room. Even if the guests had to purchase their own coffee would be ok.
7. Pillows were hard and thin. May as well not have had any at all or remember to bring your own.
If the owners would invest in a couple of little amenities in each room, like the coffee maker and an ironing board, upgrade their pillows it would do so much for customer satisfaction and keep customers coming back. Long term I would suggest they upgrade the mattresses, even if it is one room at a time and definitely upgrade their water heater now.
- Official Description (provided by the hotel):
- Located on a full city block with shade trees, lush gardens and water fountains overlooking Lake Huron, and just across the street from the Mackinac Bridge and the Old Mackinaw Point Lighthouse. Award winning themed rooms. Expanded continental breakfast served in our SerendipiTea Room or opt for our signature "Breakfast Basket" delivered to your room. Evening candlelight wine and cheese reception for guests staying in themed rooms. Luxurious outdoor pool heated to 88 degrees (mid-May thru mid-Sept). Professional personalized service. Discounted ticket for Shepler's Mackinac Island Ferry available in our lobby. Free shuttle service to and from the dock. ... more less
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- Also Known As:
- American Boutique Inn - Lakeview Hotel Mackinaw City