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“Disappointed”

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Court Plaza Inn & Suites
Ranked #21 of 39 Hotels in Mackinaw City
Fowlerville
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Disappointed”
Reviewed 23 July 2014

We stayed here on July 4. Chose this place because of location and price. We arrived early and were able to check in due to the room being available. The staff was friendly and helpful. The carpet in our room could have used a cleaning, and the wallpaper in the bath was peeling. We accepted the situation considering room availability being a holiday weekend. Upon returning to the room that night after a full day of activities, we turned back the sheets to discover blood stains on the mattress pad. We notified the front desk and they responded quickly with clean bedding and apologies. We had scheduled to stay the next night but due to our uneasiness we both felt due to what had happened, we decided to check out a day early. The staff charged us for both nights upon arrival and instead of a credit for the second night upon check out, they charged us one night so we got charged three nights total on our credit card. (we had no idea they posted any charges upon check in). We called the motel back when we got home and they issued a credit for two nights. This motel is in a great location with a nice staff, hopefully they can make some improvements/upgrades.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank JimK454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Michigan
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 May 2014

My wife and I stayed there for 2 nights during Memorial Day Weekend (5/24 - 5/26). The price was at a good rate so we figured we give it a try. The room we stayed in didn't have a refrigerator so I asked the clerk if we could have one, and he was nice enough to give us a different room with a refrigerator inside. The room was bigger, and it was at the same price. Location is great just seconds walking into town with all of the shops and restaurants. Inside is pretty clean. Staff members are great people.

Cons:
The wifi connection is pretty weak when you're in the room. I think you're better off sitting outside where you can get better signal or in the lobby. The free breakfast had a very small selection of foods and it's served only from 8 - 9:30 every morning. The refrigerator was not cold enough to keep our foods and drinks cold. It felt warm even when I set it to the coldest setting. That was no help at all.. Beds are pretty uncomfortable. Woke up the next morning with a pain in my neck. Lastly, we can hear people taking a shower above us.

Overall, I give it a 3/5.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Knt2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 February 2014 via mobile

We booked this hotel after a terrible night in another Mackinac city motel. The rooms were clean and functional, and the location was great. We were able to walk out of our room and strait down the main strip which had tons to shops and restaurants. Very nice place, I would recommend it to anyone who is staying in Mackinac City.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SmithM1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wisconsin
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 September 2013

Returning from our Cleveland (rock and roll museum), Niagara Falls trip we stopped in Mackinaw on the return to Wisconsin. Stayed at the Court Plaza Inn & Suites. Beds were the least comfortable out of all the other hotel stays. The heat and ac are the in wall type. We needed to use the heat but had to get up several times in the night to try and adjust to the correct temp. We were given the deluxe rooms as there was a bus tour there. Paid too much for a room that is only bigger then the other rooms. Connected to their free WiFi but could not actually get out on the internet from there. Coffee from their free breakfast which I drink black was too weak to drink.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnnybwis2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freeland, MI
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 September 2013 via mobile

We have stayed here the last three years for the Labor Day bridge walk. The staff has always been very attentive if we need anything. Asked for three rooms together and the lower level so my older dad didn't have to climb the stairs. It was very quiet and comfortable. We were even by the stairwell and didn't hear anything. It was clean and convenient. Nothing fancy but the location can't be beat.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelngirls08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level 5 Contributor
86 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 August 2013

Hotel was clean and easy to work with. Love the proximity to downtown and parking, leave your car and walk to shopping and the ferry docks! A little noisy in the mornings, make sure you get breakfast early, as they clean up fast!

If you're here on vacation and don't need a lot of interaction with staff, this is okay. For anyone needing heavy interaction with the hotel (business, etc.) then I would reconsider this stay.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mascaroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saginaw,MI
Level 5 Contributor
95 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 August 2013

Price was not too bad a lot better if calling direct, the 800# sends you to somewhere in India and they don't have a clue about the area I mean not a clue, so definitely call direct (1-231-436-5520)
Dan is one of the owners albeit he may look a little rough, not to be concerned, he is a good guy and very willing to help any way he can. Dan gave us discount coupons for the ferry to the island and recommended a place for lunch and dinner Andie's I was not impressed by them (another review).
The room was clean had a HD tv and cable coffee pot (don't drink it unless you a used to that nasty packaged crap) there is a Starbucks in town fairly close. Be advised NOTHING is open before 7:00a.m.. The shower has a very good stream of water, good towels.

Room Tip: we took a king room bed was quite comfortable.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveled0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Court Plaza Inn & Suites

Property: Court Plaza Inn & Suites
Address: 202 E Central Ave, Mackinaw City, MI 49701-9666
Region: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #21 of 39 Hotels in Mackinaw City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Court Plaza Inn & Suites 2*
Number of rooms: 42
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Also Known As:
Court Plaza Inn And Suites
Court Plaza Hotel Mackinaw City
Courtyard Mackinaw City
Courtyard Hotel Mackinaw City
Mackinaw City Courtyard

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