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“Clean rooms, breakfast was eh”

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BEST WESTERN PLUS Dockside Waterfront Inn
Ranked #3 of 39 Hotels in Mackinaw City
Warren, Michigan
Level Contributor
8 reviews
“Clean rooms, breakfast was eh”
3 of 5 bubbles Reviewed 1 August 2014 via mobile

While the hotel is nice and the staff is courteous, the breakfast could be better. The rooms could have been updated but were still nice. The hairdryer was outdated, but the location was awesome. I probably would not stay again however.

Stayed August 2014, travelled with family
Helpful?
Thank Flystroker57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, 28 September 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 231-436-5001.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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717 reviews from our community

Traveller rating
    267
    231
    109
    63
    47
See reviews for
269
282
14
12
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
flint, United States
1 review
5 of 5 bubbles Reviewed 31 July 2014

The place is beautifull the notty pine in the rooms is awesome. My only advice is to get there early the parking is awefull there is only enough spaces for one to each room if someone has a trailer or for some reason takes two spots your screwed.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, 28 September 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deerfield, Illinois
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 30 July 2014

I guess this should be expected in a tourist destination, but I found the price of the room to be rather expensive (over $200 per night) for a very average room. I was particularly disappointed with the moldy smell of the room. Breakfast was fine, nothing special. I would be inclined to shop around for a better quality room for the money if I came back, though.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, 28 September 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 231-436-5001.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Wayne, Indiana
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

Probably one of the better locations in Mackinac City. Clean rooms and walking distance to everything. Ferry boats are very close. Nice indoor pool and easy parking. Has a beach but nothing much just a couple chairs but very close to the hotel.

Room Tip: Lower level.
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Lee7290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, 28 September 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
4 of 5 bubbles Reviewed 28 July 2014

The hotel location is very good and the staff is very curtious. The breakfast is fine as it comes with the stay. Highly recommend visiting this hotel for vacations. Hotel is within walking distance of most everything in town and to various ferries to Mackinac Island.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, 28 September 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shelby Township, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

Everything was clean and fairly new looking. Had a good beach, which is a challenge around there. Great view of the bridge and boats. Breakfast was good and fresh. Closest to downtown area. Walking distance to everything.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, 28 September 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 24 July 2014

We enjoyed our stay at the Best Western Plus Dockside Waterfront Inn!
Our room was nice, and very clean.
The pool and jacuzzi were very nice, and breakfast was very good. The beach is right outside,and very conveniently located near all Mackinaw City has to offer!
The only downside was that the hotel wanted $20 more for a king sized bed...so we ended up with 2 queen beds.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Kristen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, 28 September 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Dockside Waterfront Inn

Property: BEST WESTERN PLUS Dockside Waterfront Inn
Address: 505 S Huron St, Mackinaw City, MI 49701
Phone Number:
Region: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Mackinaw City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Dockside Waterfront Inn 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your BEST WESTERN PLUS Dockside Waterfront Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Dockside Waterfront Hotel Mackinaw City
Best Western Mackinaw City
Mackinaw City Best Western

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