I chose this hotel because of good reviews and good price. I was disappointed in the quality. First morning tub filled up to 6" during shower and drained ever so slowly. I informed desk clerk in the late morning and was disappointed in the evening when we got back that it was not fixed. Second call resulted in repairman who "fixed" it. Next morning same thing. Notified desk early in the morning. Came back in evening and still not fixed. Requested new room. He said he would send repairman. Later I called again to find repairman had already went home but we could take room with one bed, so we moved. First 2 days Wi-fi kept kicking us off periodically. Last 3 days it showed we had signal but would say we were not connected to Internet. Shower water would go cold periodically. Pool felt cool and had dirty junk in bottom, which was not appealing so we did not use. One day our room did not get cleaned. Room could stand a better cleaning, like dust top of tv cabinet, clean above shower edge - garbage from last tennant up there. Good things were location, price, comfortable beds, nice staff.
- Official Description (provided by the hotel):
- Located in beautiful and historic Mackinaw City, the Thunderbird Inn is the premier choice in accommodations. Situated less than 1 mile from the downtown area, the Thunderbird Inn boasts a quite location still within walking distance to area shops, restaurants and attractions. Offering all the amenities you have grown to love, our property offers free Wi-Fi, a complimentary breakfast, indoor seasonal pool (May 15th - Oct 15th), coffee maker, iron and ironing board, and so much more! We are a AAA approved, pet friendly (specific rooms, subject to availability) property offering the very best customer service Northern Michigan has to offer. Take advantage of our packages and discount tickets to local attractions and ferry lines to Mackinac Island. We look forward to seeing you on your next trip to the Mackinaw Area! ... more less
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- Also Known As:
- Best Western Mackinaw City
- Mackinaw City Best Western
- Best Western Thunderbird Hotel