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“Nice Romantic Getaway”

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Holiday Inn Express Mackinaw City
Ranked #6 of 40 Hotels in Mackinaw City
Reviewed 3 June 2012

My husband and I wanted to take a long weekend away from the big city for our one year anniversary. Mackinaw City was a nice little town. I love how we could walk to anything. We got a jacuzzi room. Definitely worth the little extra money. The staff left us a lovely card in our room congratulating us with a swan folded towel. The young lady at the front desk sent us to a great romantic restaurant(The Chippewa Room). It was just what my husband and I needed

  • Stayed: May 2012, travelled as a couple
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2  Thank Gabrielle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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421 - 427 of 541 reviews

Reviewed 29 May 2012

We are not ones to complain so when my husband and I had 3 complaints, it almost made me want to actually rate it 2 stars but will give them the benefit of the doubt and rate it 3. First of all, the bed was very uncomfortable and we did not expect that from a HIE. Secondly, although, the breakfast was a nice selection and very good, the table tops were always very dirty. So much so that we took our food to our room to eat. Third and most disappoining of all was a matter of security. On the 2nd afternoon of our stay, we had trouble getting our keys to work. A staff member let us in without any question. What if we had been con artists? We could have just been let into any room. They should have instructed us to first go to the front desk and show identification. Scary to think if they do that on a regular basis. The location was ok but probably would not recommend this facility for your Mackinac stay.

  • Stayed: May 2012, travelled as a couple
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2  Thank andreanine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2012

The location is perfect, the staff was friendly,the breakfast area was good,we didn't use the pool area so cannot comment on that. However our bed was very uncomfortable, totally not the norm for a HIE, could of at least used a mattress pad, that was are no complaint

Stayed: May 2012, travelled as a couple
2  Thank dexter5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 27 May 2012

Thank you for your review! We truly appreciate guest feedback, as it allows us to identify key areas with room for improvement, such as training/retraining for housekeeping, to make sure they do not overlook any items. It allows us the opportunity to take weaknesses and turn them into strengths. As you can imagine, our big “home” has 102 rooms with 170 beds, so for the last year we have been in the process of replacing them all, as well as new carpet, paint, flat screen TVs and many other capital improvements.

With all the renovations and improvements, we hope we have the opportunity to have you as our guest. The staff and management at the Holiday Inn Express – At the Bridge want you to give us a “10” upon your departure. We strive for a “Great Hotel that Guests Love”!

Most sincerely from our Holiday Inn Brand Family to yours,

Denise A. Ruff
General Manager
Holiday Inn Express – At the Bridge
Mackinaw City MI

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Reviewed 10 May 2012

We stayed here previously and had a great time, so for this stay we opted for a "mini-suite" Our room was clean and comfortable. The hotel seemed to be updated since our last stay. My wife loved the new blue color scheme of the rooms and walls, and my daughter really enjoyed the swimming pool, which was fairly large and had good hours. We will definitely stay here again next time we travel through northern michigan

  • Stayed: May 2012, travelled with family
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1  Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

Group of guys stayed for the pond hockey tourney. The staff was pleasant, breakfast was good and rooms were clean and comfortable.

Only complaint would be that the door key readers need to be upgraded. Most of us (and other guests) had to get our keys re-programmed because the doors would not open.

  • Stayed: February 2012, travelled with friends
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2  Thank joemama007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 25 February 2012

Thank you for sharing your feelings and comments, regarding your "Great Stay", with us, here in Mackinaw City's, Holiday Inn Express - "At the Bridge. We appreciate your patronage and the opportunity to serve you, all year-round. To keep us on our toes, we welcome any feedback, so we can improve upon the clitches, such as the Key Readers. Our maintenance was able to revisit all the rooms, after the pond hockey weekend and clean all the readers. So, again, thank you and we hope to see you in the near future.

Most sincerely,
Denise

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Reviewed 23 January 2012

Was there in the off-season, in the middle of winter so I can't say how they are in the busy season but my experience was fantastic. Called in for a room at the last minute and got a room on the top floor with a view of the bridge and a small deck, unexpected to say the least. The room was very clean and quiet, the king bed was great and the staff was very professional. Just a couple blocks from the Bridge makes it easy for those going to the Fort or the Bridge for sightseeing. Most businesses were closed around the hotel for the season but for those staying during the warm months will find places to eat within a couple blocks.

Room Tip: The fourth floor is a card-only access floor with private decks.
See more room tips
  • Stayed: January 2012, travelled solo
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Thank eli0614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, Guest Services at Holiday Inn Express Mackinaw City, responded to this reviewResponded 5 February 2012

Thank you for your review! We are so pleased that you enjoyed your stay at our hotel! We work hard to provide fantastic service and amenities, and take pride in reviews such as yours that show how our hard work has paid off!

As you mentioned, there are a good number of local businesses that close for the season, but there are also several restaurants that are open with us year-round. In the winter months Audie’s restaurant, as well as Jr’s Taligate Pub, are within walking distance from our property.

Thank’s again, and we hope to see you again soon!

Peter Havlena
Guest Services

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Reviewed 30 December 2011

We booked a room through hotwire, for this hotel. The description of the room included a fireplace. Upon check-in the clerk advised us that was a mistake, however, graciously she offered to give us a room with a fireplace. We ended up spending out 3 nights in a small suite. It was clean, and cozy. The cleaning staff made our room look great each and every day, and the breakfast was hot and fresh. They have a pancake maker !!!

We took notice of the neon lemon colored hallways ... WOW!! What is up with that?? Paint Special?? We theorized that it was a deterrent to prevent hallway socialization??

All in All we would rank very good

  • Stayed: December 2011, travelled as a couple
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2  Thank Annie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, Director of Sales at Holiday Inn Express Mackinaw City, responded to this reviewResponded 11 January 2012

Thank you very much for taking the time to review our hotel! We are happy we were able to upgrade your room to a club level suite!

We are also happy you were able to give our newly acquired pancake maker a try! This maker has added to our hot breakfast offerings, and our guests can now expect a great pancake in addition to other hot items such as our signature cinnamon rolls.

And we highly encourage hallway socialization! The hallways were recently repainted, as well as additional lighting installed in order to brighten our halls. While we understand that the color is a little bright for some guests, the renovations have gone a long way toward making the hotel interior brighter and more welcoming.

Again, thank you for taking the time to write your review. We hope you will stay with us again and experience our excellent customer service, clean rooms, and free hot breakfast!

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Additional Information about Holiday Inn Express Mackinaw City

Address: 364 Louvingney, Mackinaw City, MI 49701-9670
Phone Number:
Region: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 40 Hotels in Mackinaw City
Price Range: £64 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Mackinaw City 3*
Number of rooms: 102
Official Description (provided by the hotel):
Open all year! Clean, Comfortable & Affordable! Choose the Holiday Inn Express in Mackinaw City for your next visit. We are close to area attractions, shopping and dining. An easy walk to the shore of the Straits of Mackinac where Lakes Huron & Michigan meet, walk under the Mighty Mackinac Bridge or sit in the park and enjoy the sunset over the water. Large indoor heated pool, sauna, hot tub & fitness room. Free hot breakfast featuring over 25 fresh & delicious items. Seasonal shuttles to casino & ferries. Well-lit interior corridors, elevator & 24-hour desk staff. Every room has a microwave, minifridge & coffee maker.Mackinaw City offers Mill Creek Discovery Park, Colonial Fort Michilimackinac, Old Point Lighthouse, Jack Pine Lumber Jack Show, Mackinaw Crossings Shopping Outlet with Free Light Show, Sunset Boat Cruises, McGulpin Point Lighthouse, International Dark Sky Park Programs, Lighthouse Cruises, Disc Golf, Geocaching & so much more to discover!Our staff anticipates your needs and looks forward to introducing you to the magic of Mackinaw! ... more   less 
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Also Known As:
Holiday Inn Express Mackinaw City Hotel Mackinaw City
Holiday Inn Mackinaw City
Mackinaw City Holiday Inn

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