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“Great location!”

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Holiday Inn Express Mackinaw City
Ranked #7 of 40 Hotels in Mackinaw City
Reviewed 9 March 2014

Was traveling from the UP back down to the LP and needed a place to stay. Was a great hotel with great rooms! The breakfast in the morning was great too, loved the pancakes! My only downside was that the lady working in the evening was sitting on the hotel phone talking to a friend. I stood on the side of the desk with my hands full just waiting for her to get off so I could ask her something. She was very nice, helpful and friend though! Great hotel!!

  • Stayed: March 2014, travelled with family
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2  Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 12 March 2014

Dear Stephanie H,
On behalf of the entire team and management, at the Holiday Inn Express, thank you for your candid comment and Four Star review. I am glad you found the hotel rooms and location great. My sincere apology for the wait, at the front desk. Honestly, depending on the time of night, it could have been a call from a staff member, including myself. Due to the nature of our seasonal business, staff is on call, as the fluctuation in the reservations, in the day for the day increase, throughout. If I am not on property, I call into the hotel to check occupancy. This is to ensure we have enough staff to meet our guests needs. Unfortunately, the nature of the beast, in our area.

Again, thank you for your comments. We appreciate your patronage and value you as a guest.
Most sincerely, D Ruff ~ GM and Team

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330 - 336 of 537 reviews

Reviewed 9 March 2014 via mobile

I usually stay here when in town. It's always been an awesome place to stay. My stay this weekend was extra great. I dealt with Denise the general manager, who seemed to always be there. She was so warm and friendly and made my stay here the best one so far. She is by far the nicest hotel employee I have ever encountered, and there have been many. I will definitely be back and hopefully have the pleasure of checking in with her again.

Stayed: March 2014, travelled solo
Thank mwoz36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 12 March 2014

Dear mwoz36,
Thank you for your wonderful comments and Five Star review. I am so glad to have had the opportunity to check you in, myself. We all work hard and deserve to feel like it pays off, in some shape or form, especially after a long grueling week. It is truly a pleasure for the team to have such awesome guests, in our hotel. We look forward to Welcoming you back, in the near future!
Most sincerely, D Ruff and the Entire Team.

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Reviewed 25 February 2014

Very nice place to stay, just South of the Mackinaw Bridge. Close to town. Room had 2 oduble beds and it seemed like quite a small room for having smaller beds in it. Was a nice place to stay at though.

Room Tip: Ask for a room on the 3rd or 4th floor on the North Side of the hotel and you should have a balcony...
See more room tips
  • Stayed: February 2014, travelled with family
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Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 26 February 2014

Dear Jason B,
Thank you for choosing the Holiday Inn Express, for your getaway. We appreciate your comments and feedback. Some of our Standard rooms with double beds are smaller, and just that, standard. Different room types have different rates. Again, thank you, for your 3 Star Review. Most sincerely, D Ruff ~ GM

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Reviewed 15 February 2014 via mobile

Our family stop here on our way to Marquette MI. The staff was very friendly and helpful, the room was very clean and spacious plus the morning breakfast was a very good kick start. By the way the pancakes machine was very cool.

This is the second time we stay on this hotel and definitely we will ce back.

Stayed: February 2014
Thank Paco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 21 February 2014

Dear Valued Guest,
We appreciate your kind words and thank you for your continued patronage. Our commitment to service and guest satisfaction is our main concern.
Most sincerely, D Ruff ~ GM and Team

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Reviewed 8 February 2014

Stayed here for second day of snowmobile trip. Check in was quick and efficient, and the room was clean and comfortable. Staff was very helpful throughout the stay, providing guests with cookies and hot coffee. Had dinner at nearby Audie's and was surprised there was no shuttle. Comp breakfast was great - big selection of hot food, cereal, pastry and more. I strongly recommend it.

  • Stayed: February 2014, travelled on business
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Thank Rrileyadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 14 February 2014

Dear Valued Guest,
On behalf of the entire staff, at the Holiday Inn Express, At the Bridge, it has been great to have so many wonderful snowmobile guests. This winter has been a challenging one and not so positive for many. Our heart goes out to those states, including our own. Northern Michigan has been beautiful in a blanket of white and an awesome winter sport wonderland. Those that have braved the subzero temperatures, to enjoy traveling to Mackinaw City, on snowmobiles, we thank you!
Most sincerely, D Ruff ~ General Manager and Team

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Reviewed 15 January 2014

Five star hotel. One of maybe three places to stay in the winter. If you get a balcony room, you can see The Bridge. Prices reasonable and the staff super friendly, even if you do have to add another night due to michigans nutty weather. Easily accessible as well from I-75

Stayed: January 2014, travelled on business
Thank mcgaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 29 January 2014

Dear mcgaula,

On behalf of the entire staff, of the Holiday Inn Express, At the Bridge, a 5 Star Thank You! We are pleased for the opportunity to have you as our guest. Our Hospitality Promise: Making your stay a complete success. Our goal and commitment to service and guest satisfaction is our main concern. We look forward to having you as our guest, the next time you visit the area for business.

Most sincerely, D Ruff ~General Manager

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Reviewed 16 December 2013

I stay here several times per year, normally in the winter when rates are off-season. The biggest reason I stay here is that it is conveniently located near a restaurant that I like to eat at. Rooms are dated but clean. The bed was comfortable. However they need to pay more attention to breakfast. I don't ask for much; I normally have a bowl of cereal and fruit. This morning however, the bananas looked terrible and all of the skim milk (20+ cartons) were all expired. Not that I would have eaten them but the eggs looked like they were day old. Thus I went out for breakfast.

  • Stayed: December 2013, travelled on business
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Thank rhkfwain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this reviewResponded 17 December 2013

Dear Valued Guest,

Thank you for your review and sharing your thoughts with us. It gives us an opportunity to express our sincere apology for our short coming and the challenges we face in the off-season of northern Michigan. Bananas are a mandatory fruit on the Holiday Inn Express, "Express Start" breakfast bar. It is also the most perishable. We utilize the small local grocery store, yet sometimes they are too green. We feel like Goldie Locks with the porridge, trying to have the bananas be just right. Too hot or too cold will make a banana turn brown extremely fast. Sometimes living in a small resort town, makes you appreciate the luxury of a larger town where delivery dates are regular and business is steady. Believe it or not, every day we discuss the challenge of milk and bananas. The bakers on staff make a lot of banana bread and muffins!

Our commitment to service and guest satisfaction is truly and sincerely, our main concern. The entire staff and management at the Holiday Inn Express.

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Additional Information about Holiday Inn Express Mackinaw City

Address: 364 Louvingney, Mackinaw City, MI 49701-9670
Phone Number:
Region: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Mackinaw City
Price Range: £67 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Mackinaw City 3*
Number of rooms: 102
Official Description (provided by the hotel):
Open all year! Clean, Comfortable & Affordable! Choose the Holiday Inn Express in Mackinaw City for your next visit. We are close to area attractions, shopping and dining. An easy walk to the shore of the Straits of Mackinac where Lakes Huron & Michigan meet, walk under the Mighty Mackinac Bridge or sit in the park and enjoy the sunset over the water. Large indoor heated pool, sauna, hot tub & fitness room. Free hot breakfast featuring over 25 fresh & delicious items. Seasonal shuttles to casino & ferries. Well-lit interior corridors, elevator & 24-hour desk staff. Every room has a microwave, minifridge & coffee maker.Mackinaw City offers Mill Creek Discovery Park, Colonial Fort Michilimackinac, Old Point Lighthouse, Jack Pine Lumber Jack Show, Mackinaw Crossings Shopping Outlet with Free Light Show, Sunset Boat Cruises, McGulpin Point Lighthouse, International Dark Sky Park Programs, Lighthouse Cruises, Disc Golf, Geocaching & so much more to discover!Our staff anticipates your needs and looks forward to introducing you to the magic of Mackinaw! ... more   less 
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Also Known As:
Holiday Inn Express Mackinaw City Hotel Mackinaw City
Holiday Inn Mackinaw City
Mackinaw City Holiday Inn

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