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“Great location, easy access to downtown Detroit”

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Hampton Inn Detroit / Madison Heights / South Troy
Ranked #1 of 9 Hotels in Madison Heights
Certificate of Excellence
Reviewed 14 March 2014

We spent a get away weekend in the Detroit area and had a great time. Our room was clean, comfortable; we love the Hampton Inn beds and bedding, 24 hour fresh coffee in the lobby and the breakfast. Staff was friendly, including housekeeping and the food servers. Plan on returning next time we are in the area.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Joyce P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded 17 March 2014

Dear: Joyce

Thank you for your review on Tripadvisor. We are very proud of our clean and comfortable rooms. Especially the Hampton beds. We are glad that you enjoyed your stay and look forward to your next visit. Thank you again.

Tom Keller, General Manager

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451 - 457 of 637 reviews

Reviewed 14 March 2014

I stayed at this hotel in March 2014 and had a great experience, the staff is obviously extremely happy here everyone works together to great a wonderful experience for everyone who stays here. The breakfast was amazing and fruit stays out all day and night, coffee was also great and available all day and night. They also put out homemade cookies in the evening which is a great treat when getting home late from concerts. All around a great experience

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Hampton
1  Thank Coleen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded 17 March 2014

Dear: Coleen R

Thank you for taking time to write your review of the Hampton Inn Madison Heights MI. We are please that you had an enjoyable stay. I am happy that you noticed that our staff enjoys what they do. We have a great team here that works together and truly enjoys working for our guests. Thank you again.

Tom Keller, General Manager

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Reviewed 13 March 2014

this hotel was bedbug free, clean, inexpensive, and easy to find. We were in town for a concert and just needed a place to stay for one night. It was perfect for in and out travel. The free breakfast bar was a surprise.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with Hampton
Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded 17 March 2014

Dear: Susan G

Thank you for taking the time to comment about your recent stay with us at the Hampton Inn Madison Heights Michigan. I am please that you enjoyed your stay. All of us here are committed to providing each and every guest with a clean, comfortable room at a fair price. Please keep us in mind the next time you are traveling to this area.

Tom Keller, General Manager

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Reviewed 23 February 2014

The room was clean and quiet, the hallways did not seem to be vacuumed. Didn't use the internet and cannot comment on it. Bed was comfortable. The price very fair and that price is what will bring me back. Breakfast was good enough, consistent with most Hampton Inn's.

Room Tip: No comment on choosing a good room.
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  • Stayed: February 2014, travelled solo
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Thank RoadWarrior47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttmh, General Manager at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded 25 February 2014

Dear: RoadWarrior47

Thank you very much for taking the time to comment on your recent stay at the Hampton Inn Madison Heights MI. We are happy to hear that your stay was an enjoyable one. We pride ourselves on providing all of our guests with a clean, comfortable stay at a fair price. Thank you for letting us know about the condition of the hallways. I will use this as a training tool for our housekeeping staff. I will stress upon them the importance of keeping ALL of the areas of the hotel clean at all times.

Once again, thank you for taking the time to let us know about your stay. We look forward to your next visit to the area.

Sincerely,

Tom Keller, General Manager

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Reviewed 10 February 2014

A group from my company stayed at the Madison Heights Hampton Inn and as usual, the Hampton experience was quite good. Rooms and facility were clean and the staff was very friendly. The only negative comment I have is the Breakfast could be better. I believe the eggs were powdered.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hampton
Thank Steve F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttmh, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded 12 February 2014

Dear Mr. Steve F.

I am glad you had a nice stay overall. You might be surprised to read that the eggs at breakfast are “precooked” and “prepackaged” eggs not powdered and the staff just reheats them in the oven before serving them in the chafer dish.

We will take your feedback under consideration for future modifications to our breakfast.

We do continually try to tweak the breakfast experience for the continued enjoyment of our guests.

Our complimentary full breakfast bar is open to each of our guests at the Hampton Inn Madison Heights. Our typical breakfast bar includes: assorted breads, pastries and Danish, assorted cereals, assorted chilled yogurts, fresh whole fruit, fresh sliced fruit, boiled eggs, fresh made waffles, hot oatmeal, scrambled eggs, cheese omelets or western omelets, assorted juices, assorted teas and assorted coffees and either bacon, turkey sausage or pork sausage.

Thank you for your valued business.

Yours in Hospitality,
Tonya

Tonya Lewis
Director of Sales
Hampton Inn Detroit - Madison Heights - Troy
32420 Stephenson Highway * Madison Heights, MI 48071
tonya.lewis@hilton.com
248-585-8881
248-585-9446 fax

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Reviewed 21 January 2014

This hotel is modern and stylish. Lots of extra amenities. Cookies at night and an amazing breakfast in the morning. I found the internet to be a bit slow, and the king with sleeper sofa rooms were a disappointment only because the sleeper sofa only sleeps 1. Despite a full house our stay was nice and quiet. No microwaves or refridgerators in rooms a pain with family and leftovers... I would stay here again, one of the nicer places in this area.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hampton
Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttmh, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded 23 January 2014

Dear Jennifer T.,

Thank you for taking time to submit a review on Trip Advisor. We are thrilled that you enjoyed your stay. Your feedback should prove most valuable to other travelers making decisions about where to stay when visiting the Hampton Inn Madison Heights area.

We appreciate that you noticed the condition of the hotel; the hotel underwent a complete renovation at the end of 2009 and we continue to make other improvements on a regular basis.
Please allow us to share with you that one amenity that you may not have known about is the ability to upgrade or book a room with a fridge and microwave. These deluxe rooms are available at a nominal premium on a limited basis however they are typically available in rooms with a king bed with or without the pull out sofa or rooms with two double beds. Gold and Diamond Hilton Hhonors members are often upgraded to a deluxe room at no additional charge, based on availability.

We look forward to your future stays.

Best Regards,


Tonya Lewis
Director of Sales

Hampton Inn


32420 Stephenson Highway
Madison Heights, MI 48071
USA
+1-248-585-8881
+1-248-585-9446 fax
Hotel Email: dttmh_hampton@hilton.com

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Reviewed 17 January 2014

Over the last few years, I had many stays in this hotel, always for business trips. Beds are very good. Price is fair. Free wifi and breakfast. The only improvement I'd like to see concerns the fitness room, with some equipments missing. It's an issue at 6-7am when all the guys in business trip go to the gym Excellent service from the entire team.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hampton
Thank Pierre Emmanuel... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dttmh, Director of Sales at Hampton Inn Detroit / Madison Heights / South Troy, responded to this reviewResponded 23 January 2014

Dear Pierre Emmanuel,

Thank you for taking time to submit a review on Trip Advisor. We appreciate your valued business.

Thank you for sharing feedback that we may consider for future improvements to the hotel.
We appreciate your comments regarding the excellent service that you have experienced from the staff.

We look forward to your future stays.

Best Regards,

Tonya Lewis
Director of Sales

Hampton Inn
32420 Stephenson Highway
Madison Heights, MI 48071
USA
+1-248-585-8881
+1-248-585-9446 fax
Hotel Email: Dttmh_hampton@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Detroit / Madison Heights / South Troy

Address: 32420 Stephenson Hwy, Madison Heights, MI 48071-5517
Phone Number:
Region: United States > Michigan > Madison Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Madison Heights
Price Range: £58 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Detroit / Madison Heights / South Troy 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Discover a home on the Detroit road, ideally positioned for everything downtown and beyond, at Hampton Inn Detroit/Madison Heights/South Troy. Just off I-75, in the high-tech hub city of Madison Heights, MI, this modern hotel is within 20 minutes of the bright lights, corporations and casinos of downtown Detroit. Indulge your sporting and family passions from our Madison Heights hotel—it’s minutes on the freeway to the lions and tigers of Detroit Zoo in Royal Oak, MI, or the Lions and Tigers of Ford Field and Comerica Park in downtown Detroit. Enjoy warm cookies at check-in and a warm welcome always at Hampton Inn Detroit/Madison Heights/South Troy.Relax in a spacious guest room—they all offer our clean and fresh Hampton bed ®. Accessible rooms are designed for your comfort. Stay connected from your room or from our lobby – where there’s free coffee 24-hours – with free WiFi access throughout this Madison Heights hotel. Host a meeting for up to 40 on the doorstep of Madison Heights’ tech companies, in our Hospitality Suite. There’s free printing in our business center for your notes, schedules and agendas.Start the day right with Hampton’s free hot breakfast and choose favorite toppings for oatmeal and fresh waffles to accompany hot and cold selections. Don’t miss out if you’ve got early meetings, simply grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Consult our local experts – the friendly Hampton Inn Detroit/Madison Heights/South Troy team - for Madison Heights restaurant recommendations and local attraction information - all available right at the front desk. ... more   less 
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Also Known As:
Hampton Inn Detroit / Madison Heights / South Troy Hotel Madison Heights
Hampton Inn Madison Heights
Madison Heights Hampton Inn

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