My very initial impression was that the manager was way overworked, I really felt bad for him that he was as busy as he was. As to the room I must say I felt bad for us, to list my issues with the room: the bed was atrocious - could have been the floor, drains were slllooowww - toilet included, hair and stains abounded, the tv was an old tube model with bad reception, and the final issue was that the in room safe was broken and wouldn't lock. On the positive side was a very surprising point that the rooms had very thick walls, also the fridge was very clean and worked quite well.
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- Also Known As:
- Best Western Troy-Madison Hotel Madison Heights
- Madison Heights Best Western
- Best Western Madison Heights