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Residence Inn Detroit Troy/Madison Heights
Ranked #3 of 9 Hotels in Madison Heights
Certificate of Excellence
Reviewed 11 August 2013

Stayed here on our way home from Chicago. Decently priced. The rooms were clean. The breakfast was okay. Quiet spot. More of a condo set up. Nice outdoors to sit. The pool area was very clean. The staff was very friendly.

  • Stayed: August 2013, travelled as a couple
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Thank ehroco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this reviewResponded 17 September 2013

Thank you for taking the time to Review our hotel. We are very happy that you had a pleasant stay with us. We hope to see you again whenever your travels bring you back to the Troy/Madison Heights Area.

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60 - 66 of 100 reviews

Reviewed 20 May 2013

We are frequent Marriott guests, especially Residence Inns as they cater to our toddler family very well. We, however, were disappointed in this location. It is an older property, but the rates reflect a more modern location. We stayed in a bi-level room right by the highway. The highway noise was very distracting at night. The hotel wasn't horrible, but not what we expected for the money. We would have expected a location on par with the Residence Inn Moline Quad Cities which we visit every year (same type of town).

The front desk staff was very nice, however. I didn't bring up my dismay, as this is really out of their control. If I had an issue with something specific in the room, etc., I would have spoke up.

Room Tip: Stay away from anything near building 12. It is right by the highway and very noisy.
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  • Stayed: May 2013, travelled with family
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Thank BHagsAurora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnMHGM, Manager at Residence Inn Detroit Troy/Madison Heights, responded to this reviewResponded 10 July 2013

Thank you for comments. We always appreciate feedback from our guests. Although our hotel is an older property type, we have done many things to update and keep it looking new. Our rooms were renovated and we have made recent improvements to our exterior as well. We appreciate you noticing our friendly service, as it is something we pride ourselves on. Don't forget our room rates include daily full hot and cold breakfast buffet and free wireless internet and full kitchens in the rooms - which is perfect for traveling families.

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Reviewed 26 February 2013

Very friendly and helpful staff. Especially the breakfast lady that would not let anyone make a waffle but herself. Clean and nice stay. Very cold during my trip, but the room was nice and warm. Easy to use thermostat, nice TV and good channel selection.

  • Stayed: February 2013, travelled on business
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Thank hunter9901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnMHGM, Director of Sales at Residence Inn Detroit Troy/Madison Heights, responded to this reviewResponded 28 February 2013

Thank you for your kind words regarding our hotel. We take pride in our customer service and we are glad that you noticed. We will be sure to pass along your positive feedback to our staff. If you are back in the area, we hope to see you again.

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Reviewed 10 January 2013 via mobile

I rented a studio 4 New Years eve and the room was ok but the parking is horrible its hard 2 find a spot so u have 2 park in the Hamptons parking lot,the ice machine in the freezer took 12 hours to work so we didnt have any ice until the next morning that night it made 4 pieces of ice @ a time not good sense we had liquor.Then my favorite no smoking @ all in non of the rooms so everytime we wanted 2 smoke we had 2 go outside.The room was nice but I wont be coming back

  • Stayed: December 2012
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Thank vandres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2012

We arrived 28 Dec and was met by a wonderful Clerk. Easy cheque in and gave us a ground floor. We stayed 3 nights and enjoyed a nice different dinner and full breakfast each morning. Helped as the location was close to the Hospital I had to use. Really couldn't ask for better service, cleaner room or friendlier staff. We had to leave on the 31 to drive home; but will return for another 3 days on the 1st. Highly recommend this Residence inn. It is also close for some good shopping and nice restaurants. Over all rating is Excellent.

  • Stayed: December 2012, travelled with family
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Thank flightmedicine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this reviewResponded 2 January 2013

Thank you for your positive response. We are proud to receive such great comments about our staff. We pride ourselves in our top notch customer service. We look forward to seeing you again upon your return visit.

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Reviewed 28 December 2012

The front desk staff is very friendly, the rooms are clean and bright and the beds are very comfortable. The kitchen had newer stainless steel appliances. New flat screen TV. The bathroom was a little out of date, but clean.

  • Stayed: December 2012, travelled as a couple
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1  Thank Ljaym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnMHGM, Director of Sales at Residence Inn Detroit Troy/Madison Heights, responded to this reviewResponded 2 January 2013

Thank you so much for your comments. We are glad you noticed our newly renovated rooms - including updated kitchens. Our fully equipped kitchens set us apart from the competition. We hope to see you again if you are in the area.

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Reviewed 9 December 2012

Everyone made this a nice trip especially Sharon in the breakfast room. She always had an enjoyable story. She greeted everyone with a smile and asked what she could help them get for their breakfast. Tables are cleaned promptly and food was always full. She was sunshine.

Room Tip: We had a corner unit because of pet. This hotel is older and a little noisier than other Residence I...
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  • Stayed: November 2012, travelled with family
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2  Thank nanafla1032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison Heights, responded to this reviewResponded 10 December 2012

Thank you so much for your review. We are glad that you experienced a pleasant stay. Our hot breakfast buffet is one of the best around. We often get comments on the great value. We will be sure to pass along the compliment to Sharon. We look forward to your future stays with us.

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Additional Information about Residence Inn Detroit Troy/Madison Heights

Address: 32650 Stephenson Hwy, Madison Heights, MI 48071-5522
Region: United States > Michigan > Madison Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Madison Heights
Price Range: £77 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Detroit Troy/Madison Heights 3*
Number of rooms: 96
Official Description (provided by the hotel):
Whether staying a day, a week, a month or more, you will have room to relax, room to work and room to breathe at the Residence Inn by Marriott – Troy/Madison Heights. Each suite includes a fully equipped kitchen and a spacious living room. Our suites offer 50% more space than an ordinary hotel room. Come stay with us and see for yourself that the Residence Inn by Marriott is your home away from home ... more   less 
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Also Known As:
Residence Inn Detroit Troy/Madison Heights Hotel Madison Heights
Residence Inn Madison Heights
Madison Heights Residence Inn

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