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“Staff went the extra mile”

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Holiday Inn Express Marshall
Ranked #3 of 3 Hotels in Marshall
Reviewed 1 August 2011

Attended a wedding in Marshall and family spent the weekend here. Some of us had reservations here and others at the next door Hampton Inn. The entire Holiday Inn Exp hotel is exceptionally clean, pool is very nice, staff is very frendly, and they even went the extra mile in allowing us an early check-in (before 4pm) due to wedding events starting at 430pm (unlike the next door Hampton Inn who said "absolutely no early check-in under any circumstances"). When we needed an extra rooms for more family arriving that day before check-in time, and they were booked up- they called me on my cell when they had a cancellation and made sure we could get them checked in early in order to get to our wedding events in time. I would stay here again in a heartbeat. And best of all- their room rate was half compared to the next door Hampton Inn.

  • Stayed: July 2011, travelled with family
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Thank siuuplink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 - 89 of 98 reviews

Reviewed 28 July 2011

Stayed here many nights while working out of town. Decent choice if you need to stay in town. Rooms are good, no flat screens but mini fridge and micro is nice. Free continental and limited hot breakfast. Pool and workout area are small if these are important to you. Had special rates so can't comment on price. Hampton next door is a good choice too.

  • Stayed: July 2011
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Thank LoveMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2011

A typical HIE property. Everything was well maintained and clean. Staff were friendly. The breakfast room was a bit small for the large group that was in that weekend.

  • Stayed: July 2011, travelled as a couple
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Thank dtboomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2011

We have stayed here in March and in April. When we have Come to visit family. We love this hotel. They accept pets and are very family friendly. The rooms are very clean. Breakfast is always great and the new pancake machine is neat. They always have fresh coffee and you can get it anytime of the day. We love the popcorn machine in the lobby and the freshed baked cookies in the evening. The pool was clean and enjoyable( they are currently remodeling it)The staff is very friendly and remembered us from our first visit. We loved that the rooms have fridge and microwaves which is handy for leftovers while eating out. The rooms are not fancy but very clean and comfy. Wifi was always working and was easy to login to. Overall this is our choice to stay at when we come to visit Battle Creek. Plus there are coupon books at area restaurants that can get you a great
rate for this hotel. Totally pleased.

  • Stayed: April 2011
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Thank Annointed2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2011

Quick and friendly check in. Clean rooms - and I've stayed in a number of them. Consistent quality. Cleaner room then the last two Crowne Plaza's I've stayed in. Free internet, many of the rooms have frig's and microwaves (though not all as of March 2011). Biggest problem is slow wireless internet - though it is free.

Room Tip: Third floor is good to avoid noise.
See more room tips
  • Stayed: March 2011, travelled on business
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Thank BreakfastOutAVL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2010

I have now stayed here multiple times on business. They really now how to take care of the customers needs. The rooms are clean and the breakfast is good. The front desk staff is GREAT! They really went the extra mile to accomadate my room needs.

  • Stayed: November 2010, travelled on business
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1  Thank KK1Michigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2010

After staying at a Holiday Inn Express in Benton Harbor (which was terrible), this one was much nicer in comparison. The service was more attentive and there was reasonably fresh coffee available (but it was really watered down). The hotel is near the highway, but not too close; I couldn't really hear the traffic. My business took place in Battle Creek, but the hotels there were full so I had to stay in Marshall, MI. I'm glad I did. Marshall is a really nice little historic town established in 1830. Near the downtown area (which is charming and "sleepy") there are beautiful old homes. It's worth driving up and down the tree-lined streets to see the interesting architecture.

The room was spacious and everything was in good working order. The bed was very comfortable. Had a good night sleep here.

Holiday Inn Express includes a free breakfast with each stay, but truly, I find these to be terrible. The food is very low calibre and prepared rather ineptly. The scrambled eggs at this particular hotel were SO salty, they were rendered inedible. So for the most part I skipped breakfast and ate a hearty lunch somewhere else.

  • Stayed: July 2010, travelled on business
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Thank superhappyfunartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Marshall

Address: 329 Sam Hill Dr, Marshall, MI 49068-8616
Phone Number:
Region: United States > Michigan > Calhoun County > Marshall
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Marshall
Price Range: £68 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Marshall 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Holiday Inn Express Marshall Hotel is just minutes east of Battle Creek and offers guest rooms that are beautifully appointed and feature many highly requested items for this mid-market hotel. ... more   less 
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Also Known As:
Holiday Inn Express Marshall Hotel Marshall
Holiday Inn Marshall
Marshall Holiday Inn

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