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“Wait staff friendly and helpful but the manager could brush up on her people skills if she has any...”
Review of Marshall Moonraker

Marshall Moonraker
Ranked #30 of 38 Restaurants in Marshall
Cuisines: American
Restaurant details
Reviewed 19 February 2014

I'm used to being greeted when entering an establishment where I might spend my time and money. Not only do I not want to spend time here I will not spend any more money with these people. Name recognition and prior experiences with owners will not excuse the lack of manners and expertise of this manager. The food is mediocre at best and always overpriced. I have spent many hours in this restaurant lately as a member of my family likes to come here because the wait staff and patrons all know him and treat him very nicely like one of their family. I chooose to have ice water while he eats because they have not earned my patronage in any way. I would not recommend this restaurant to anyone.

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Thank tekonred0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (22)
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13 - 17 of 22 reviews

Reviewed 17 March 2013

MARSHALL MOONRAKER ................Awful Awful Awful service! Extremely disappointed and disgusted with this place! My friends and I live about an hour away, they purchased a hotel room for the night to come up to this bar for their St. Patrick's day party, and to watch Jam Sandwich perform (who by the way ALWAYS rock, no matter where they play at). Upon entry you see the advertisement for the green aluminum bottle bud light beer, we go in and seat ourselves (it does not say wait to be seated) sit down talking with a band member, and next thing we know we are being moved because supposedly this table is reserved for a party of 12, although we were sitting at a 6 top. So we get up move to another table that they choose for us. Sit there for half hour or so and get told we are able to move back up to the front that there is room for us now, so we get up and walk up there and see that there is not enough seats for our party, so we go back to the table that we just left and before we were even able to sit down we were being told that THIS table is not reserved for 18, which was a 10 top, by that point we had found out that although they are advertising the aluminum bottle bud light, they dont not carry it nor EVER have, they ran out of green beer, before 7pm so we were not even able to drink any green beer (come on it wasnt even the actual st. patrick's day) and was moved and kicked out of our seats THREE different times. So we were pissed! After our friends each drink 2 bottles of miller lite, they get told that the bar is now OUT OF miller lite bottles, that all they have is draft, but we are not going to change the price to accommodate our mistake of not being prepared with ordering enough for the holiday. The prices of beer were ridiculous $3.00 for ONE 12oz bottle of beer, and draft prices were also outrageous. We were disrespected to the point that a local guy who attends this bar regularly was also upset with the way we were being treated, and was appalled. No drink special, no green beer, no miller lite, removed from our seats 3 different times and completely disrespectful people. My friend calls up the owner to discuss our issues and she is just as disrespectful, and laughing at her as if its all funny. We find out that she was in the bar last night, KNOWING ALL THIS IS HAPPENING, and NEVER comes out to address the situation.

WE WILL NEVER ATTEND YOUR BAR AGAIN! AND WE WILL BE SURE TO LET EVERY ONE WE KNOW AND MORE HOW AWFUL OF A PLACE THIS IS AND HOW DISRESPECTFUL OF AN OWNER YOU ARE!!!

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4  Thank Rachel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2013

This restaurant is about 2 mile south of downtown Marshall, MI (home of the famous Schuler's) but even that far away from all the acivities, it still is an option for dining while in town. However, and this is the point of the review, it can be a place you love or may never comeback! The service, food quality, and hospitality can be great, average, or horrible. We have been the more than a few times and had all three. There seems to be no rhyme nor reason for the variation but when you get there, let's hope you hit right and it's a good day.

The burgers are a good choice and often done to your request with the normal variety of 'fixin's'. The fish and chips can also be good but, as with most deep fried foods, the fish and the chips can be very greasy and not very appetitizing. Still, on those good times, this is a nice alternative to dining options in Marshall BUT is never going to be five-star!!

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3  Thank scubahanlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2012 via mobile

They must not pay their bills b/c it's always dark and cold inside. The wait staff is always pleasant, but the food is disgusting. How hard is it to fry a good burger and serve it warm? Wayyy over priced for the sub par quality food that is dished out!!

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2  Thank Brookeve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2012

We waited for nearly 20 minutes just to get water and there were only a few other patrons in the restaurant. The waitress wasn't very friendly either, and the food was just so-so. It was one of those times we wish we'd stayed home and cooked there.

1  Thank Patti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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