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BEST WESTERN Valley Plaza Inn
Ranked #8 of 11 Hotels in Midland
Midland, Michigan
1 review
“Great stay!”
5 of 5 bubbles Reviewed 31 August 2011

My family recently stayed at this hotel and loved it!! The breakfast (which is free) was great. The kids had alot of fun in the pool and at the movie theatre. The room was very clean and nicely updated. It was very reasonably priced for having axcess to so many ammenities. We will deffinately be back!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank beth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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316 reviews from our community

Traveller rating
    103
    85
    50
    42
    36
See reviews for
130
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Clare, Michigan
Level Contributor
241 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
1 of 5 bubbles Reviewed 30 August 2011

My wife and I and our extended family stayed at the Best Western in Midland, MI, in August, 2011 after our son's wedding reception at the Great Hall next door. The carpeting was dirty, the air conditioner was noisy and its thermostat was nonfunctional. The bed was the most uncomfortable hotel bed I've ever slept in. I've stayed in hotels that cost less than 1/3 the price of this one with much more comfortable beds. The room was dated and dingy, and there were minimal bathroom amenities. The room smelled bad, and the walls were thin and you could hear noises from rooms on both sides. The room cost over $100, and was worse than rooms at 1/4 the price. I would never stay here again.

Also, my son and his new bride were supposed to get a complimentary bridal suite. At 1 am when they went to check in, the hotel didn't even have a room for them. The desk staff was rude and not helpful.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Midland hotels

Harrison Township
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 29 August 2011

This hotel is infested with bed bugs! Several soccer teams stayed here for a soccer tournament in Midland only to wake up in the middle of the night to find bed bugs on them.

Stayed August 2011, travelled with family
Helpful?
7 Thank scraphappy28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johnstown, Ohio
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 23 August 2011

Requested an upgrade and was told that hotel was full. Very doubtful. The first room we had the A/C did not work and the room was smallish and very very dated. We were moved to the type (two double beds) but the room was larger and much more updated. A/C worked. This was an attempt to be "resort"- had movie theater, bowling alley/restaurant/indoor putt putt golf and convention area. The movie theater only played movies at one time per night. Bowled and played putt putt. I had inquired if it was a full service breakfast--was told yes, it was not but it had very good continental breakfast selection. Asked for sit down restaurants nearby and was directed to fast food down the road--the next exit-- 5 or 6 miles down highway--had real restaurants. Not sure we would chose this hotel again. Does not live up to the Best Western Standards.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank rotmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Blanc, Michigan
1 review
5 of 5 bubbles Reviewed 26 July 2011

We had a family reunion on Thursday - Sunday. The rooms were large, very clean, and new box springs & mattresses. The Sales staff were right there to assist with any needs; housekeeping was excellent, and the hotel staff was friendly. There were about three reunions there when we were there plus Special Olympics guests, but they handled all with grace. The grill on the first floor was awesome. Prices were great and the food tasted very good. Our family wants to schedule another reunion there, so much in house, bowling, putt-putt golf, movie theater, three pools, campground, lake, outdoor fire pits for a bond fire. Everyone was well please. HATS OFF TO THIS HOTEL. BOOK YOUR RESERVATIONS TODAY, YOU WLL VERY PLEASED.

HIGHLY RECOMMEND THE GREAT HALL FOR YOUR BANQUET. EXCELLENT FOOD, GREAT PRESENTATION AND VERY PROFESSIONAL STAFF TO WORK WITH YOU. PROBLEM FREE, EXCELLENT 5 STAR SERVICE!!

Room Tip: Book early; if you require an elevator close by let them know.
See more room tips
  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Julie0311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farwell, Michigan
1 review
5 of 5 bubbles Reviewed 24 July 2011

It was an absolutly amazing stay! My grand baby's loved the the little ones pool. My kids were fascinated by how deep the regular pool, and not to mention the amazing dolphins that shoot out the side of the health club. We had an amazing time and we can not wait to come back!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lindadavis09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saginaw, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 30 May 2011

We stayed here because of all of the so called ameneties here. Hardly. The snack shop closed early, the vending machines were empty, and the staff didn't have anything decent to say about any other places to eat. The movie theatre also closes early so if you want to see something after 8 pm don't bother. The pool area wasn't what is advertised. There are 2 pools in 1 building and 1 pool across the other side of the premises in another building.

The staff was awful. They were not pleasant. I don't think the older lady at the front desk realizes that when she bad mouths guests that her voice carries. They don't seem to care about questions you have.

The rooms were old, outdated, hard beds, and thin walls. The tv have only like 10 channels on them and they don't even carry the local sports channel for my husband to watch the baseball game.

This place is NOT worth the $100/night it costs to stay here. Please don't be deceived by the glowing reviews on here because they are simply lies.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank babbs_5250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Valley Plaza Inn

Property: BEST WESTERN Valley Plaza Inn
Address: 5221 Bay City Road, Midland, MI 48642
Phone Number:
Region: United States > Michigan > Midland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Midland
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Valley Plaza Inn 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Best Western Valley Plaza Hotel Midland
Best Western Midland
Midland Best Western

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