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“Amazing water”
Review of Carols Beau Rivage

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Carols Beau Rivage
Ranked #4 of 14 Hotels in Mersa Matruh
Reviewed 7 September 2012

We enjoyed our stay in this lovely hotel, In my opinion its the best in Matrouh.

The beach is great, enjoy the calm beautiful sea and there are jet ski and pedal boats rentals, the weather was great and the swimming pool is good but it's floor was not so clean.

Breakfast is very good, especially the bakery and i loved their coffee, also i ordered food in my room and was very good except the cheese cake.

We had a dinner in Octopus Restaurant which was really good, but only one person serving us!!!

Definitely will stay again their if i will go to matrouh again.

  • Stayed: August 2012, travelled with family
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1  Thank Blue_Amigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 August 2012

This hotel is a nice get-away for a family. The rooms were big and clean, but the water in the bathroom plumbing had a strange smell. We had a lovely view on our balcony of the pool and ocean. Sleep quality is good, although my niece and I woke up with a ton of mosquito bites. We ate mainly at the all-inclusive restaurant, and the outdoor bar/pool area was my favorite because of their pizza, grilled chicken and fries. Indoors, I thought breakfast was the best meal, and there is a large selection of 3-4 star food for lunch and dinner, too. Although, my hubby and I experienced some stomach issues (we're guessing it was the ice, seafood, or salad). The pool was great, except I am not a big fan of the disco music pumping loudly from morning until late afternoon, but they do silence it after lunch so you can actually rest. If you want a lounge chair by the water, get there VERY early. You are far from everything, so we missed out on some excursions because we didn't plan ahead for the group tours. There were also some family/children shows in the evening that the young children loved. Oh, the massages at the spa are GREAT!

  • Stayed: June 2012, travelled with family
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1  Thank MsLydia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2012

Spent 5 days there, the place is amazing! Great Service, Loved the room (Garden View, great for chilling at night in the terrace).
Only tried the buffet breakfast and it was ok. The Fool (beans) was great though.
Dinner at Arabesque was delicious and not expensive at all. The only draw back is that most of the meat is lamb meat, very little beef or veal variety.

The reason my rating is not a 5* rating is because the last day, the waiters refused to service us by the pool asking us to basically go fetch things ourselves. After talking to the manager it was sorted out, but the "coincidence" was that same day a large group of Egyptians arrived, while before it was mainly Italians and just a small number of Egyptian families.
Room service were fast and efficient, house keeping were excellent.

  • Stayed: July 2012, travelled with family
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1  Thank Nadine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

we had just spent 5 days at carols beau rivage hotel, the hotel has an amazing beach, fantastic pools, one of the pools is indoor, with a distinguishable animation team on the beach & pools. rooms are spacious and clean with a wide, clean bathroom.at night there was a show in the theater, children enjoyed it very much, but.... the staff isn't well trained,the breakfast buffet showed no varieties, the bathrooms had only a fixed bottle that contain liquid soap,,no shampoo,no conditioner and no body lotion and when we asked for them, the answer was that this liquid soap is sufficient for all purposes and this is the hotel system!!!!!!!!! in general the hotel lack the HOSPITALITY.
the location of the hotel is faraway from the downtown(15 min. by car),however the most annoying thing for us was that the slippers of my husband had been stolen from the balcony after our first night!, so take care...but in general the hotel is acceptable

Room Tip: rooms overlooking the pools (first line) are fantastic.
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  • Stayed: June 2012, travelled with family
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Thank mooda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2012

I spent 4 nights in July, the weather was amazing and the beach and pool were extraordinary, the food was alright as well. The staff were very friendly and helpful and room service was good too.

What bothered me that the resort is lacking some vital amenities like a convince store and a pharmacy, I couldn't find milk for my baby and a sun screen for myself.

Also I felt I am in Italy not I Egypt, the Italian animation team were playing Italian music most of time and perform some Italian dancing to entertain the big Italian group, so if you don't speak Italian you are missing half of the fun.

Room Tip: We had a room on the corner of the resort on the 3rd floor over looking the pool, beach and landscap...
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  • Stayed: July 2012, travelled with family
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Thank Amr K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2012

We have enjoyed our visit & trip to this Hotel but the water of the beach was little cold and this is because the sea is open in this location and not like other beaches in Matrouh.
The food is ok but overall the Hotel is very expensive for egyptians to stay & depend on the Hotel for all meals & services.

Room Tip: Take the sea view and not last floor but better third floor
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  • Stayed: June 2012, travelled with family
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Thank Mohammed2511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2012

The Hotel location is extraordinary, the beach and the white sand makes you feel as if you are in a different planet, you can see the bottom of the sea bed even when you are in one kilometer inside the sea, The food is good as well, it is worth money but the small kinks in the hotel you have to be aware of, they have poor maintenance, you have to check every thing in the room before accepting the room, there are no (don't disturb) signs, and they say the wind blows it away!!, there are no solid soap in bathrooms, The TV is very small and it is not LCD TV, so for room lovers you won't enjoy staying so much in room, Also there are lack of double king beds for couples,The juice at the breakfast, lunch is terrible, and the hotel team needs some training to be professionals, i asked about the nearest museum (Romel Museum) opening times, and that was a very hard task for the receptionist, he answered me after a day because he didn't know any thing about it. and finally there is no socket for the shaving machine,but in general it was a happy vacation,

Room Tip: For sea view rooms, i recommend second, third and fourth floor, only
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  • Stayed: June 2012, travelled as a couple
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2  Thank samerelsayary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carols Beau Rivage

Address: Agiba Rd. El Obayed Bay Al Kasr District, Mersa Matruh, Egypt
Region: Egypt > Matrouh Governorate > Mersa Matruh
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Mersa Matruh
#3 Luxury Hotel in Mersa Matruh
#4 Family Hotel in Mersa Matruh
#4 On the Beach Hotel in Mersa Matruh
#4 Romantic Hotel in Mersa Matruh
#4 Spa Hotel in Mersa Matruh
Price Range: £36 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carols Beau Rivage 5*
Number of rooms: 289
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Also Known As:
Carols Beau Rivage Hotel Mersa Matruh
Carols Beau Rivage Egypt/Mersa Matruh

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