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Jaz Crystal Resort
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Reviews (918)
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Reviewed 16 August 2014

I came here in August 2014 With My Family and had a lovely time.
the beach was perfect, the staff we're friendly, the food was Amazing, Everything Was Absolutely Terrific, I Wish I Could Go Back There.

  • Stayed: August 2014
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2  Thank Tarek17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mohamed w, Manager at Jaz Crystal Resort, responded to this reviewResponded 17 January 2017

Dear Mr. Tarek,
We thank you very much for choosing Jaz Crystal to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal.

Best regards,
M. Wafa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2014

We travelled through Egypt from 01.05.2014 and want to relax on the end of our holiday. We expected a lot of from this hotel, but all was doing better than we could imagine.
There habened not one problem in the first two days.
An excellent kitchen, friendly stuff, a superb management...
And a beautifull beach with a sand, unbeleavable.
All was absolutly clean, the water is treated from the hotel. Even, they are using the used water for watering the flowers in the garden.
On the beach, there was a collection station for the different waste. You could see not one piece of rubbish on the beach and even not in the hotel.
This is really a green hotel.

Room Tip: Every room is fine, but you shoould book the halfboard.
  • Stayed: May 2014, travelled as a couple
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2  Thank Winny053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mohamed w, Manager at Jaz Crystal Resort, responded to this reviewResponded 17 January 2017

Dear Sir,
We thank you very much for choosing Jaz Crystal to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal.

Best regards,
M. Wafa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

September 2010- Loved everything about this hotel. The staff were friendly and always trying to please. The food was good and the drinks were lovely. On our final night we were invited to a special dining event, by the pool with lovely tables set up and goodbye drinks. The beach was stunning - crystal clear waters and soft sand. Absolutely beautiful. The room were well furnished, modern and very clean. Although the hotels were in the middle of nowhere and we had to have security escorts to the resort. I would come back here just for the hotel.

  • Stayed: June 2013, travelled as a couple
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2  Thank Gemma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mohamed w, Manager at Jaz Crystal Resort, responded to this reviewResponded 17 January 2017

Dear Ms. Gemma,
We thank you very much for choosing Jaz Crystal to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal.

Best regards,
M. Wafa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2013

I came here in October 2010. I came with my family (who are slightly older - no children) and had a lovely time.
the beach was perfect, the staff we're friendly, the food was tasty and varied every day, the rooms were immaculate and the sun was shining. WHAT more could you want?
It's a VERY quiet place and out of the way of any night life, but that's exactly what the brochure says. If you're going to to the cairo trip, then take a flight not a coach!
Can't fault this hotel!!!!

  • Stayed: October 2012, travelled with family
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5  Thank BeccaF20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mohamed w, Manager at Jaz Crystal Resort, responded to this reviewResponded 17 January 2017

Dear Sir,
We thank you very much for choosing Jaz Crystal to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal.

Best regards,
M. Wafa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2012

My husband and i were booked to go to the Jaz Oriental in Sept 2010, but due to ??? (never did find out why) our booking was changed to the Jaz Crystal. Not pleased, but all that changed when we arrived there!!!!! We were met with extremely friendly reception staff, ready to check us in, us off to dinner, cases off to our rooms!!! Waiters were immediatley welcoming and attentive. Great start to our holiday....so relieved!! I can honestly say, for the next two weeks, we were pampered, and everyone was absolutley wonderful. Especially the Hotel manager who really was very special!!! He really cared enough to sort out the diet drink problem for me (diabetic needs made options difficult and limited). Our room was GORGEOUS, cleaned thoroughly every day, and personal touches with the Towel art and flowers placed in our room daily, made us feel valued. Food was in my opinion very good, tasty choices and even served an amazing Shepherds Pie....mmmm, that WAS lovely, plus, hubby's favourite couscous and harisa with lamb tagine was delicious. Many varied dishes were served in all stations. The salads were prepared with bottled water and very fresh at every meal. The desserts were to die for, as were the freshly baked rolls and breads!!! Wonderful choice's thankyou. Pool bar had the nicest YOUNG man working there, he put the Head barman to shame, who was in our opinion, the only one to let the hotel down as his customer service skills needed working on, but, he was the ONLY one there that we said that about, because EVERYONE else in this hotel worked like trojans everyday, for hrs to ensure all guests were made to feel special. We were so excited to book for the following year and relive our dream holiday....to no avail... no more bookings for this hotel were being taken for 2011 with Thomson. Apparently, due the airport being a military one, and the trouble that year in Cairo, Thomson could not renew the contract. Have since been to the Intercontinental in Taba Heights which, again i loved!!! But guess what, no more holiday bookings being taken for them by Thomson either!!! I would LOVE to return to the Jaz Crystal, and hopefuly one day, it will become available to British Guests once more.... because once you have been there....you will dream of returning there for another magical holiday, just like us!!!! So come on Thomson's....work out a way for us British Guests to return to this Beautiful much loved location once more. PLEEEEASE, I send all my thanks to everyone there who made our holiday SO SPECIAL and pray that one day we will meet again. If the same Hotel Manager is there that was in 2010, I send SPECIAL THANKS to you from (Sandra, canned diet coke lady) for getting me a supply to enjoy!!! Such a caring and generous thing to do, just another example of '' going the extra mile'' to care for guest's needs. That's our experience, no moans, no complaints, just compliments in abundance as well deserved. Hope to stay with you again one day soon, till then, keep up the good work!!! :) :)

Room Tip: All the rooms have lovely views of the sea and pool due to the design and layout of the hotel.
  • Stayed: October 2011, travelled as a couple
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5  Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mohamed w, Manager at Jaz Crystal Resort, responded to this reviewResponded 17 January 2017

Dear Ms. Sandra,
We thank you very much for choosing Jaz Crystal to spend your vacation, we appreciate your valuable comments and we wish to have the pleasure of your accompany once again at Jaz Crystal.

Best regards,
M. Wafa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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