We got back from Mersa Matruh nearly a week ago, we stayed at the hotel for one week, which we thought was sufficent.We were the first english tourist of the season. The hotel was definatly five star, the waitors at the resturant couldnt do enough to help you all through the day. The people working there were really friendly and helpful, they understood english well. We arrived to music and cocktails and dancers, definatly the best greeting we have ever had!
The rooms at the hotel are immaculate! They get cleaned everyday and each day room service would create and elephant or crocidile or some type of animal on the beds with towels, room service were very friendly and cleaned the room very well.
The food at the resturant was delicious! They offered a wide range of food, and drinks. You did have to pay for wine but we thought there was enough drinks included that you didnt need to have the wine. There were starters mains and deserts which changed every night. The service in the resturant was brilliant, they were helpfull and happy to be there.
The complex was clean, spacious, and lovely. There were plenty of beds around the pool, so no one had to fight over them in the morning, which at other hotels we have experianced. There is also the beach, which was very beautiful. There was a wide stretch of sand and sea which was clean and there were, types of bed near the sea which you had to pay for to use, but you could use the normal sunbeds a little thurther back. The water was clean and you could see the floor it was very shallow and there were a few fishes, so some of my family went snorkerling. Which they did in Sharm El Shekih the last time we visited Egypt, but they found there were fewer fish at Marsa Matruh.
You did have to pay for the internet and we found that it was quite expensive, so we didnt use it, we felt we didnt need to. The hotel was quite secluded, but if your looking for a relaxing break its great, if you want a non-stop holiday this isn't the place for you. The first few days we were there we couldnt get hold of newspapers but we told our Rep, who was brilliant and helped us alot on our holiday with our queries, But we found that before you would enter the resturant they had printed out the BBC newspage for people to take which gave breif discription about what was going on over the world. There was also a man who came around with magazines and newspapers, but we felt they were a little expensive so we just had the BBC news.
There are few trips to take, we went on the "Shop and Rock" this trip lastes about half a day, we went to the local town and visited their, church, mosque, and the libia market then the main attraction was cleapatrias bath, the town we went to was very run down and people waved at you on the bus, of course we were the firts english tourist they had seen. The tour gide who accompianed us around all day, was very informative, but becuase of their religion he was quite rude towards women. Which made my daughter dislike him, and not listen to him on the trip. However it is their religion and we have to accpet that. But the trip was interesting but we wouldnt go on it again. The other trips you could go to Ciaro and Alexandria for the day or stay there for two nights, there were also other trips which i cannont remember. There were no waterparks but we got told by one of the managers that there will be a waterpark and golf course built just outside the three hotels in the next 5 years.
There wasnt much to do there, but we liked it as a family. There were shops in each hotel and you could go to each hotel and go to their shops, in every hotel people were helpful. There was no entertainment at our hotel, but there was at the Omaza hotel, where you could go and the all inclusive drinks would still be avaliable but from 8pm-11pm when the entertainment started and finished. We didnt go to the entertainment, we stayed at the bar in the hotel with the pool table and played cards, people were chatty and friendly so we just stayed mainly at night in the hotel.
All together the hotel, was definatly worth the money and was definatly a five star resort.We stayed there over easter sunday, we got invited to a drinks gathering were they set up cocktails for everyone who attened, also on easter sunday they delivered a chocolate egg to each room, which we thought was very thoughtfull as they didnt have to do it. We will be going back there next year, as we found it relaxing and enjoyable. I hope this review helped you.
- Also Known As:
- Jaz Oriental Hotel Mersa Matruh
- Jaz Oriental Resort Egypt/Mersa Matruh