We camped at Ai-Ais for two nights - 3 and 4 April 2012. The campsite was surprisingly quiet, which we enjoyed. The weather was very hot during the day, but thanks to the fact that Ai-Ais is located in a cleft between two rock mountains, the sun only pokes its head out from behind the one mountain later in the morning and sets behind the other mountain in the late afternoon. Dawn and dusk are very pleasant. We played tennis in the morning, at about 7am, before the sun became too hot.
The campsites were clean and spacious and offered power and water points. The ablutions are adequate, although there is only one shower for each ablution block. The loos have double-ply toilet paper (always a bonus when camping) and there are field kitchens with cooking and wash-up facilities.
The indoor spa pool is well-kept and the outdoor warm pool is lovely, especially at night. The kiddies pool, however, is in total disrepair, while the (concrete) tennis courts are useable, although not in prime condition. There is a small shop, which while rather scruffy does offer all the basic necessities (some at steep prices) as well as souvenirs.
There is a restaurant and bar and also a spa offering beauty treatments. I had a neck and back massage, which was wonderful. Sadly, the therapist was quite unprofessional and had a bad attitude (she was late for my appointment, left the door to reception wide open during the treatment and didn't seem to understand customer service at all).
In fact, other than the excellent receptionists, the staff were generally not very concerned with guests. Most were absent from their posts and we had to go looking for them when we needed assistance. If we hadn't fetched someone to the front desk, we would not have been charged the N$10 entrance fee per person per day that campers are required to pay to use the indoor pool.
All in all, we enjoyed our stay at Ai-Ais. It's a little shabby in places, but it's a great place to chill and relax after long hours of driving in Namibia. It's not somewhere I would target as an end destination, unless I lived within 200km of the place, but the warm water from the hot springs did leave us refreshed and ready to tackle the next stage of our journey.
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- Also Known As:
- Ai-Ais Hot Springs Hotel Fish River Canyon
- Ai-Ais Hot Springs Resort Namibia/Fish River Canyon