This hotel is SMOKEY. Our room, which was supposed to be non smoking smelled of smoke from the hallway and ventilation system. The first room we were in had stains and cigarette burns all over the carpet, and even tiles that were masking taped up in the bathroom! Our second room did not have any tile issues but still had a smoke smell and the carpet looked horrible. The common areas of the hotel, although non smoking were very very smoky and the carpets were filthy.
One other thing you need to know about this hotel- LINES! First you wait in a very long line to check in, then you wait in a very long line to get a players card, and then if you want to eat ( we had the entertainment package which included the buffet--- BIG waste of money) you will have to wait in an unbelievably long line ...and then the food was not good at all...Mc Donald's would have been better ( yes it was that bad) I honestly could not wait to leave.
If you are a chain smoker, that likes bland food, standing in line and staff that just does not seem to care this place might be for you.
If you like nonsmoking hotel rooms and decent food and helpful staff.... Beware!
- Official Description (provided by the hotel):
- Soaring Eagle Casino & Resort is the Midwest's premier gaming and hospitality destination offering top-name entertainment year-round, award-winning dining, high stakes bingo and a full-service spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo and Ebookers so you can book your Soaring Eagle Casino & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Soaring Eagle Hotel Mount Pleasant
- Soaring Eagle Casino And Resort
- Soaring Eagle Resort