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“Worst Mattress Ever!”

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Hampton Inn Mt. Pleasant
Ranked #2 of 14 Hotels in Mount Pleasant
Certificate of Excellence
Ann Arbor, United States
1 review
“Worst Mattress Ever!”
Reviewed 23 June 2014

this hotel was not worth the price or the points it cost me to reserve it. the mattress was the worst mattress I have ever slept on. No one was at the check-in desk for at least 10 mins when we arrived and if you like your scrambled eggs in small squares, you won't mind the "free: food. ihop is next door.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Barbara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, 21 July 2014
Thank you for your feedback. If you would like to discuss your stay with us further, please do not hesitate to contact us at the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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465 reviews from our community

Traveller rating
    248
    141
    53
    11
    12
See reviews for
146
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

The staff was friendly, the rooms were clean, some facility repairs needed in the rooms but rooms were over priced for what you got. I can go to the beach in a 4 star for what a room cost at the location. Not sure what the reason is but will not stay there again because of the price.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank loisb525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, 21 July 2014
Thank you for your feedback. If you would like to discuss your stay with us further, please do not hesitate to contact us at the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 17 June 2014

The hotel was clean. The complimentary breakfast was average to good. The juice machine was down. Everyone was very courteous and the place had nice modern amenities. THE BED WAS AWESOME. I LOVED THE MATTRESS!! I slept very well.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dale H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, 21 July 2014
Thank you for letting us know about your stay with us! We are glad that you enjoyed your stay and had a restful night’s sleep. Please visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2014

Once again we have spent an amazing night and had a fabulous breakfast here at the Hampton in Mount Pleasant. It was mine and my husband's 13th anniversary on the 13th this yr so we got a king suite with a whirlpool tub and had such a nice night! Everyone was helpful and kind. The room was immaculate and the bed was very comfortable. I told my husband I could live in a room like this. Great job folks!!!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank JANord74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather5205, General Manager at Hampton Inn Mt. Pleasant, responded to this review, 21 July 2014
Thank you for your kind words about our hotel and team! We are so pleased you shared your anniversary with us and hope that this becomes a tradition as we would love to have you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Howell, Michigan
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 June 2014

We stayed one night at this hotel for our Daughter's CMU orientation. Check in was very easy and so was check out. Beds were comfortable and the room very clean. Breakfast was well done and had something for all three of us to eat. My only complaint was the coffee was not so good. Staff all greeted us every time we walked by and several times I was asked if everything was going well. Even though we were right across from the pool and gym we only heard a few slamming doors early in the evening. I have a really bad back and if you like a firm bed like I do you will love the beds. This was my second Hampton Inn stay in as many months and was pleased to find the same great rooms and service seems to be franchise wide. Our A/C unit had a bit of a clicking noise all night but I was able to tune it out.

Room Tip: Easy access to Central Michigan University. First floor was very quiet very little noise from above
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiredmomoftwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level 5 Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 June 2014 via mobile

Stayed at Hampton Inn in Mount Pleasant, Mi for one night for daughters CMU school orientation. Convenient location to school and just blocks from shopping. Font desk staff were very polite and quick during check in. breakfast was just ok. Some warmed omelets, cereal, fruit. Usual pastries and yogurt available. Hotel was clean and pleasant -what you would expect from a Hampton Inn.

Stayed June 2014, travelled with family
Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 June 2014 via mobile

Clean property, great breakfast rooms are clean and smell really good, the staff was very helpful the check in and out was a breeze. So Hampton Inn will be the place to stay if your ever in Mt.Plesant,MI

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larue92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Mt. Pleasant

Property: Hampton Inn Mt. Pleasant
Address: 5205 E Pickard St, Mount Pleasant, MI 48858-5007
Phone Number:
Region: United States > Michigan > Isabella County > Mount Pleasant
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Mount Pleasant
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Mt. Pleasant 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Visit Mount Pleasant, Michigan, a college town offering unique shops, fun and adventures. Stay at our Hampton Inn Mt. Pleasant hotel, located just minutes from golf courses, gaming and cultural attractions. Play table games, slot machines or bingo at Soaring Eagle Casino & Resort, only one mile from our Mount Pleasant, MI hotel. Explore the American Indian museum that houses the history of the Chippewa tribe at Ziibiwing Cultural Center. Stroll the campus of Central Michigan University—one of the nation's 100 largest public universities, or practice your swing at one of 15 championship golf courses near our Mount Pleasant, MI hotel.Feel at home in a comfy guest room or accessible room. Work easily with free high-speed internet access, a work desk and adjustable lamp. Work from your bed using your lap desk or watch an in-room movie on your 37-inch LCD television while lounging on duvet covers. In the morning, make yourself a cup of coffee using the in-room coffeemaker and enjoy Hampton’s free hot breakfast. Even if you're running late, we'd like you to join us for breakfast. We offer a quick, healthy breakfast and a bottle of water — all conveniently packed in our free Hampton On the Run® Breakfast Bags, available Monday to Friday. ... more   less 
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Also Known As:
Hampton Inn Mt. Pleasant Hotel Mount Pleasant
Hampton Inn Mount Pleasant
Mount Pleasant Hampton Inn
Mt Pleasant Hampton Inn

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