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“Recommandable Hotel, professionally managed”
Review of Ramada Plaza Suwon

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Ramada Plaza Suwon
Ranked #1 of 52 Hotels in Suwon
Certificate of Excellence
Nauheim, Germany
Level Contributor
199 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Recommandable Hotel, professionally managed”
Reviewed 13 July 2013

The Ramada in Suwon is a business hotel not directly downtown, so you need a taxi to get downtown. The check-in was quick, professional and without any problems. As this was a business trip, I handed over my business card and the check-out a few days later went just without problems too. The room was located in a new part of the hotel. The only very small downside was, that you had to change lifts and take a walk when going to the annex. The room itself was very spacious, with everything you expect from a 4* hotel. The aircon could be setup easily and worked very well. The rooms were als very quite. My room was not going out to the main street, but a small park beside the hotel. But I also didn't hear noise from the other rooms too. Everything was clean and well managed, e.g. you didn't see any of the cleaning personnel on the floors in the morning.

The breakfast, located in the restaurant on the fifth floor was providing both, a wide selection of western and korean food. They are doing eggs on demand with a cook on side. The number of tables and seats was never any problem, as they were opening an additional larger room in case of more visitors. The food itseld was good taste, different fresh juices, nothing I would miss.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Always_0n_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this review, 20 July 2013
Dear Guest,

Thank you very much for sharing your experience on Trip Advisor.

It is our great pleasure to hear that you hadg great stay at the best business hotel without any problems.

Ramada Plaza Suwon is located between Suwon Station and small downtown where has the department stores and various restaurants. As you mention, you complimented our room. It is very preasure to hear that. We always try to offer the highest quality service and room to our guests.

Also, we would like to thank you for the wonderful praise of our dedicated associates. We will share your comments which encourage us to provide even better service to our valued guest, such as you.

We appreciate the kind recommendation and look forward to welcoming you back in the near future

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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315 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Kiev
1 review
Reviewed 7 July 2013

Beside of polite personnel, good clean rooms and breakfast menu variety what I like in Ramada is fitness room and saunas with bath-hub. Location: it is a bit detached from concentration points of restaurants but not so far. For those who visit Samsung Digital City: Central Gate - ~50min by walk (too far). If you like jogging outdoor there is nice park zone near the hotel.

Room Tip: I like new wing of Ramada: nice window view to the quiet park zone, bright sun light in the morning...
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this review, 16 July 2013
Dear, Mr Andrey.

Thank you very much for your review on Tripadvisor.

I am happy that you had enjoyed the hotel room and facilities.

Ramada Plaza Suwon has the stuttle bus to go Samsung Company for our Samsung guests Even more, we offer the stuttle buses to go other companies for our guests' conveniences. Moreover, We are facing the calm and nice the park which you had enjoyed jogging. AS you mentioned, Our fitness club with sauna is located in the hotel annex in order to provide guests with more spacious facilities and pleasant environments.
We always strive to make each and every one of our guests as comfortable and pleasant as possible.

We appreciate the kind recommendation and look forward to welcoming you back in the near future..

Warm Regards,

Thanks.
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Arlington, Virginia
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed 1 July 2013

Stayed for two nights on a business trip, and was pleased with my stay. The bed was large and comfortable, and the bathroom was well appointed with good water pressure. I was particularly pleased with the free wifi, which was screaming fast in my room. The hotel buffet was good, but not great, with several of the dishes looking like they'd been left out too long. It was also expensive for the food offered. Front desk service was polite and efficient, and they honored my request for a room on a high floor.

Overall I would be happy staying there again if my business brings me back to Suwon.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank warthog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this review, 3 July 2013
Dear Guest,

Thank you so much for your recent wonderful review of Ramada Plaza Suwon.
What a compliment for you to share that after your business trip, your reply has given us happy to read. Also, we are very pleased you had had the friendliest and most fantastic stays and service.
As your mention of the breakfast buffet, we are trying to make more tasty meal, we wish you have a better meal in the near future.
Thank you once again for you fantastic acknowledgement of our team and we all look forward to welcoming you back to Ramada Plaza Suwon when your buiness travel next bring you back to Suwon.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 June 2013 via mobile

The Ramada is a high quality modern hotel with high quality rooms, several restaurants (including an excellent Chinese - this gets full sometimes though so worth making a reservation). The breakfast buffet was good but for some reason not included in our rate ( worth checking). The airport bus from Incheon stops here but confusingly does not leave from here - you have to get to the nearby Castle hotel. Very freindly service and concierge.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Munchies-please
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this review, 3 July 2013
Dear Guest,

Thank you for your recent review of our hotel here on Trip Advisor and for your stay at Ramada Plaza Suwon.
As your comment, we always try to offer the highest quality service and room to our guests. We are very impressed that you had had the pleasing stays. Also, you had the great and luxury meal at Jinmao which is Chinese restaurant.
For the Limousine, you can get off in front of the hotel, but for to go to Inchon international airport, you need to go to the station near by hotel, it takes 5 minutes. It is a little uncomfortable for the guests, but we are willing to help to go there without any inconvenience.
Once again, thank you very much for your recommendation of our hotel and we hope to be able to welcome you back to Ramada Plaza Suwon in the near future.

Warm Regards,


Travel Safe and,

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 30 May 2013

The room was quite big and very clean, the room service always did a very good job.
The staff was always very helpfull, either just to get a cab or to give you any direction that you might need.
And there's nice musing in the bar in the evening.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francisco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this review, 4 June 2013
Dear Francisco,

Thank you very much for your recent stay with us at Ramada Plaza Suwon, especially you had a enjoy stay with live music on the first floor which name is Vistore' We are extremely happy to read that your stay has been wonderful. We have shared your comments with all our warm and caring associates. All our wonderful associates always try their utmost to go the extra step and ensuring our guests’ satisfaction. All of us at Hotel will continue to provide most exceptional service to all our guests and ensuring a most comfortable stay.
Please come and visit us again in the near future.

Thanks again.

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2013

I was in SUWON for business reasons, ... but every little small detail in the hotel RAMADA PLAZA gave me the feeling like i am on holidays, ... at least for some hours, ... very friendly and well organized employess.
All the facilities are more then perfect.
I will definitly take this hotel when i will go next time to SUWON.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 50Zenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this review, 1 June 2013
Dear. MR Dani,

Thank you for taking your time to post this review and we are very glad that you felt you were on vacation.
We will make sure to share your compliments with our associates Ramada Plaza Suwon
Such feedback as yours encourages our team to provide even greater service.

Thank you Mr. Dani for choosing us and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
Level Contributor
3 reviews
Reviewed 27 May 2013

My boss and I were in Suwon to have business meeting for 4 days, in May 2013. It was our first time in Suwon, we usualy stay in Seoul for business purpose.

We arrived at the hotel before check-in time, therefore we ask one lady at the Front Office to help us do the administrative proses to check-in and during check-in time, we would need hotel's help to get us 2 rooms, since we will need to heading to Seoul to have another meeting.

We see this as a common request and we also request this back when we stayed in Seoul, since airplane schedule from our country arrived eaarly in the morning in Korea. What is not good is the lady keep being hard and reject our request.

On top of it, we also ask the lady whether she can provide us with maps of Suwon and Seoul, since we're travellers in heir country, but she responded so late. It is a cure moments, when there was the other manager who helped us with clear guidance and helping us with our luggage. He also helped my boss with her breast-feeding milk.

This other manager (I forgot his name) has been a very helpful one and he never forgot to greet everyone with warm smile.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miss T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy C, Guest Relations Manager at Ramada Plaza Suwon, responded to this review, 5 June 2013
Dear Guest,

Thank you for taking your time to post the review.
First of all, I am sorry for your disappointment to one front offier. She tried to help your request, at that time, there was no room to check-in earlier. We are sorry that we did not explain very well to you. It certainly does not reflect the service we strive to provide to our valuable guest such as you. We have addressed your feedback with our team members to improve our guest experience and we look forward to providing you with the service you expect and deserve.
Also, if there is a chance to visit here again, we will offer if we can. Once again, we apologize for lack of service.
Thank you again for your valuable feedback.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Suwon

Property: Ramada Plaza Suwon
Address: 150, Jungbu-daero, Paldal-gu, Suwon, Gyeonggi-do 16483, South Korea
Region: South Korea > Gyeonggi-do > Suwon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 52 Hotels in Suwon
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ramada Plaza Suwon 4.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Ramada Plaza Suwon Hotel Suwon

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