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Reviewed 3 June 2014

Chaaya Blue is a good resort in Kuchaveli, Trincomalee.
Chalets are right on the beautiful beach but rooms a bit too small for a family. You can bang your head on a frame of concrete that is too low at the headpiece of the bed. Rooms are clean and well kept.
Exceptionally good hospitality. But the food was exceptionally bad. They like to mix a lot of salt in the food which makes it totally unacceptable. The spread for dinner at the buffet was too limited with several local dishes which lacks international standards.
Chaaya blu totally differs in this matter from Chaaya tranz and Cinnamon Lodge, which serves extremely good food with an extensive array of dishes.
Except for the horrible food, the resort is a wonderful place to stay.

Room Tip: The Beach Chalets
  • Stayed: May 2014, travelled with family
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Thank PRABHU60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lankesha, Manager at Trinco Blu by Cinnamon, responded to this reviewResponded 11 November 2014

Thank you for sharing your experience at Blu
Happy to note that your stay was good
Improvement areas are noted an will be worked upon
Await your arrival on your next holiday

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

A place with an array of positives but despite the hard work, is showing its age.
The service at this place is exceptional. All the staff were hard working and will go above and beyond to make sure you are comfortable.
There was used soap, shampoo and conditioner left in the shower, which brought into question the cleanliness of the bathroom. This was rectified immediately and our two single beds were made into one bed with great efficiency.
There isn't much in terms of choice for food beyond the surrounding resorts - the popular ones require you to have made prior arrangements. There are two restaurants on the resort grounds - Crab and the typical hotel buffet. Breakfast at the buffet is very good with a wide selection of foods, however steer clear of it for dinner - your money is better spent elsewhere. Crab has a good selection of drinks and seafood but don't expect local fare as it serves international cuisine. A bit on the pricey side, but decent.
The pool is fantastic (and managed by an energetic fellow who herded our party and a group of Ukrainians into a mixed water polo match without rules - fun and a surprisingly good workout) and the beach is beautiful too. Keep your eye out for the local fauna that decides to take a dip too.

Room Tip: Be placed on the bottom level that has direct access to the resort grounds and a tap to rinse your feet just outside your door.
  • Stayed: May 2014, travelled as a couple
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Thank CBnMC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lankesha, Manager at Trinco Blu by Cinnamon, responded to this reviewResponded 11 November 2014

Thank you for your Comments during your stay.
over 40 years old we are continuously improving to meet our needs of our guests.
Await your return for memories worth repeating

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

Good rooms, restaurant, pool and as usual for Sri Lanka, very helpful staff who are genuinely friendly. I would recommend this hotel if you are looking for a beach hotel in Tricomalee. The hotel does charge way too much for the standard trips for dolphin watching or snorkeling at pigeon island, so go with one the local boat guys or dive shops instead. A good bar just along the beach is Fernandoes. Also a good alternative to eating at the hotel, but can't fault the hotel food. The breakfast and evening buffets are good.

Room Tip: The superior rooms are ground floor over looking the pool and the beach and with your own balcony. All rooms have good views, the standard are on the first floor so you have to use stairs to get to the beach or pool.
  • Stayed: May 2014, travelled with friends
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Thank Mcloupet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lankesha, Manager at Trinco Blu by Cinnamon, responded to this reviewResponded 11 November 2014

Thank you for sharing your experience during your stay at Blu
We are happy you are satisfied.
We will continuously improve to better ourselves for creating memories worth repeating

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

Lovely location. Staff welcoming and friendly. Room near pool and beach. Room clean And air conditioning adequate with the fan on also. Few stray dogs on beach but not really a nuisance.
Food was excellent and plenty of choice. Not much entertainment but may is really out if season.thoroughly enjoyed our stay.

Room Tip: Had beach BBQ on last night which was great but far too much food! Fernandos bar down beach great find and cheaper drink prices. Hotel trip prices too expensive but same trips could be booked much cheaper locally on the beach
  • Stayed: May 2014, travelled with friends
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2  Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lankesha, Manager at Trinco Blu by Cinnamon, responded to this reviewResponded 11 November 2014

Thank you for sharing your comments on your holiday
WE are happy to have met your expectations
Await your return

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

close to beach, good food, friendly service We stayed at the Chaaya Blu for 3 nights, the beach is just a few steps away and it is beautiful and clean. We styed in a chalet vertualy on the beach. food is expensive but ordinary

  • Stayed: April 2014, travelled with family
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Thank ajith226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lankesha, Manager at Trinco Blu by Cinnamon, responded to this reviewResponded 11 November 2014

Thank you for Comments
We are happy to have met your expectations
Await your return

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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