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Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
Ranked #1 of 12 Hotels in Muskegon
Certificate of Excellence
Reviewed 1 September 2014 via mobile

Right on the lake next to the marina. Great looking hotel inside and out. Try to get a corner room higher up which gives you a great view with multiple balconies. Free breakfast buffet in the morning has cold and hot food...just get there early as the line can get really long. Nice shop inside open 24 hours with food, drinks and other stuff. Not too bad pricing either. Only thing that could be improved is the gym. Too small. Almost un-usable. Nice indoor and outdoor pool. If you are in Muskegon this is a great place to stay.

Stayed: August 2014
Thank vetofunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islidem, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this reviewResponded 24 October 2014

vetofunk, thank you so much for a great review concerning your guest experience with us! We appreciate the feedback our guests give us and we look forward to having you as our guest again soon on your next travels to Downtown Muskegon!

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Reviews (539)
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255 - 261 of 539 reviews

Reviewed 28 August 2014

We went for the Shoreline Jazz Festival and we will stay here again next year. The hotel was clean and quaint. The noise level in the hotel was low and the only noise I can complain about is the air conditioning in the room. It can get kind of loud if you are a light sleeper. The king size bed was super comfortable, room and bathroom were clean .The staff was pleasant and helpful. The Lake House restaurant at the hotel has good food. You have a little bit of a wait, but the food was good and I recommend the crab cakes !! Very nice and romantic balcony off of the room and view of the lake and marina.

Room Tip: air conditioner noise may disturb light sleeper
  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank msjazzy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islidem, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this reviewResponded 24 October 2014

msjazzy50, thank you for sharing your guest experience with us as well as other travelers. We hope that you had a great time at the Jazz Festival, we know we enjoyed having all the jazz festival goers as our guests! We appreciate the feedback and are pleased that you enjoyed your stay as well as the Lake House Waterfront Grille. We hope to see you next year for the Jazz Festival!

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Reviewed 23 August 2014 via mobile

Hotel was very comfortable, cozy, and clean. My wife, three kids, and I enjoyed it very much. If your thinking about going get the corner waterfront balcony above the the 5th floor or higher overlooking the the lake. Descent price for an upscale type hotel. Looked at other hotels around that area and for $20-$30 more this place is definitely worth it. The breakfast was really good with the exception that the bacon was too thin and the biscuits dry but still very delicious. Not your typical breakfast compared to other hotels. This place had multiple cereals to pick from. Umlimited Eggs, bacon, toast, biscuits, waffles, bagels, gravy, orange juice, cranberry juice, coffee, milk, flavored waters. Room was very clean and had no oder like some hotels do. The carpet was very soft and again like many other hotels this one had NO stains or wear and tear. Staff was extremely friendly and helpful.

Stayed: August 2014, travelled with family
1  Thank Predrag N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islidem, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this reviewResponded 24 October 2014

Predrag N, we appreciate you taking the time to give us feedback regarding your guest experience. We all thank you for giving us such a great review and we are so happy that you enjoyed all the guest amenities that we offer, including our hot breakfast offered daily to our guests at no charge. Thank you again for choosing us as your destination while in Downtown Muskegon!

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Reviewed 21 August 2014

Stayed here two nights. We had a corner room, #906. It had a little balcony with chairs that you could sit out on. It had a great view of the lake and the marina. The room had a comfortable king size bed, a jacuzzi (lovely), fireplace, iPod dock, bath robe, Keurig coffee machine, microwave, full fridge, a little table to sit at with chairs. The closet was in the bathroom, but when you're squeezing all that other stuff in the room I don't know how else you'd put it. It was quiet. The AC worked fine. We were given a "chit" for a free drink (beer or wine) in the bar. That was very nice, and the bartender was very pleasant. We also had free water bottles in the fridge (nice touch). The front desk receptionists were very nice. They gave us directions to the Hearthstone Restaurant which was very good. We ate outside the next night at the restaurant next door overlooking the marina, also very nice. Overall a great place to stay. Did not take advantage of the free continental breakfast in the morning or the pools (in and out) so can't comment on that.

Room Tip: Ask for a waterview and high up. With the restaurant outside seating on the one side if you were lo...
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Nicky V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islidem, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this reviewResponded 24 October 2014

Nicky V, it sounds like you had a great relaxing and restful time as our guest! The guest room type you had is a favorite of many travelers and we are so pleased we were able to have you as our guest and that you enjoyed your stay as well as all the great amenities we offer. We hope that we will see you again soon on your next trip to Downtown Muskegon!

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Reviewed 21 August 2014

Excellent hotel. Rooms were spacious with a great view. Indoor pool is open 24/7. Staff was very friendly and accommodating. Location was excellent, right on the water but relatively close to everything you might want to do.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mark J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islidem, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this reviewResponded 24 October 2014

Mark J, thank you so much for the glowing review! We appreciate it when our guests give us as well as other travelers great feedback on their guest experience. We are so pleased that you enjoyed the spacious room as well as our guest amenities such as the 24 hour pool area and great views of the water on our property. we hope to see you again soon!

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Reviewed 16 August 2014

We stayed three nights recently on our Michigan beach vacation. This is a very nice hotel for the money. It was very clean, a bit dated but overall accommodating.
The front desk staff was efficient. The room very clean.
There are two pools one indoor one out. The outdoor pool has a great view of the marina, and a cute and comfortable outdoor seating area just outside the pool area. The indoor pool has two hot tubs, but the water in both while we were there was suspect - cloudy and not very inviting looking.
The hotel has a bar and bar food, which was average.
There aren't many dining choices in the area you have to drive if you want fast food or anything edible. I don't recommend the restaurant adjacent to the hotel ( Lake House) over priced, over rated and just NOT good.
I would go back , but for our adventures ( beach hopping) its probably not the best location, as the area just doesn't support family needs. We will most likely stay in another beach area that is more family friendly.

Room Tip: We were on the sixth floor - beautiful views of the water, but the room has a sliding door that open...
  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 2906charlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islidem, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this reviewResponded 24 October 2014

2906charlie, thank you for taking the time and giving us your guest experience feedback. We appreciate you staying with us as our guest. Next time you are in town we would love to be able to tell you about all of the great attractions and fun things to do in Muskegon. There is so much to do! Thank you again and safe travels!

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Reviewed 16 August 2014 via mobile

Staying here right now. Ready to go to sleep but the AC (that they keep saying they will fix in response to reviews listed here) really is extremely loud. Responding saying you will fix it or look into it, is a lot different than actually doing something. It's bad.

Asked for a nice view, told it's booked for the wknd and got a mediocre view of an industrial area.

Room is cheaply put together, needs to be updated. I've stayed in nicer Hampton Inns for half the cost. A little pricey for what you get, I expected more, and VERY pricey for the loud AC that constantly wakes you up.

One more day here, I hope it gets better, I'm willing to give it a chance. Stay tuned.

Stayed: August 2014, travelled on business
1  Thank tagsmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Islidem, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this reviewResponded 24 October 2014

tagsmile, thank you for offering your guest experience feedback. We always encourage travelers to leave their comments so we are always aware of what we can improve upon. Our A/S units are continuously being worked on to better accommodate our guests. We appreciate any feedback we receive from our guests and it is always our goal to take that information and continuously move forward and improve our property, so thank you! We hope you will stay with us again on your next visit to Downtown Muskegon!

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Additional Information about Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

Address: 750 Terrace Point Rd, Muskegon, MI 49440-1100
Phone Number:
Region: United States > Michigan > Muskegon County > Muskegon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Muskegon
Price Range: £68 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shoreline Inn & Conference Center, an Ascend Hotel Collection Member 3*
Number of rooms: 140
Official Description (provided by the hotel):
The Shoreline Inn, an Ascend Collection Hotel, is a full service, modern vintage themed, waterfront resort located on Muskegon Lake in Muskegon Michigan. Built new in 2002 and updated in 2013, the hotel features oversized rooms, floor to ceiling window walls, 1st class amenities, business level accommodations and spectacular views of Muskegon and Muskegon Lake. ... more   less 
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Also Known As:
Shoreline Inn At Terrace Point Hotel Muskegon
Shoreline Hotel Muskegon
Shoreline Hotel At Terrace Point

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