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“Ship not made for sightseeing”
2 of 5 bubbles Review of Port City Princess

Port City Princess
Ranked #7 of 7 Tours in Muskegon
Type: City Tours, Tours
Attraction details
Valparaiso, Indiana
Level Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“Ship not made for sightseeing”
2 of 5 bubbles Reviewed 8 July 2013

My wife and I decided to take the 4th of July Fireworks cruise and dinner on the Port City Princess. Unfortunately, the ship is just not designed for sightseeing in mind. For dinner, everyone is seated at tables, some tables on the lower deck with just windows to watch out of, and some table on the upper deck, with a little more open air to see from. We were seated on the lower deck and were concerned about how were going to watch the sunset and the fireworks. After asking several wait staff, we finally were told that the lower deck patrons would be allowed to sit in a small area on the upper bow of the ship. It certainly seemed like a make-shift solution. The chairs were a random collection of lawn chairs and temporary seating. If you sat, the railing was high enough it obscured your view of the shore. If you stood, people around you can't see. No matter where you sat, you did not have a 360 degree view of the area, so you could never see everything that you wanted. This was particularly bad during the fireworks. The ship captain decided to turn the ship in circles during the fireworks so everyone could view them...of course, this only means that each person got to see the fireworks only about a third of the time. This also made a number of people sick and we kept turning in circles during the evening. Dumb! On top of that, the food is only so-so. Our "All-American" buffet was not very good. Ham, smoked sausage, and bbq chicken with potato salad and cole slaw. Not nearly what you'd expect for a dinner cruise. Plus, they ran out of food for everyone! Unorganized and overpriced. For the $120 my wife and I paid, we could have celebrated our anniversary at a nice restaurant and a spot on the beach to watch the fireworks.

Visited July 2013
Helpful?
4 Thank jslong76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wildcanary1, Owner at Port City Princess, responded to this review, 28 June 2014
Hello,
At the Port City Princess we take your input very seriously, after all, you are the reason we have been in business for 28 years. Our July 4th cruise is one that many people and families take year after year bc they love it so. However, we are very sorry to hear that you did not have a good experience and we've shared your review with our staff and have taken measures to improve. We know that there are going to be times that don't meet expectations but our goal is truly 100% satisfaction. Thank you for taking the time to share your input. Please contact portcityprincess@yahoo.com with any more information you'd like to share. Sylvia Precious, Owner
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18 reviews from our community

Visitor rating
    7
    5
    0
    3
    3
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Level Contributor
38 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
“Great Evening on the lake”
4 of 5 bubbles Reviewed 2 July 2013

The folks at the Port Princess go above and beyond to make the experience perfect. The cruise was wonderful. The food average but the scenery was great. We did make it out to Lake Michigan, but most of the cruise is on Lake Muskegon. A lady enjoying the cruise with me commented to a crew member that she thought the cruise would be narrated. The lady sat right down and started a commentary on the shoreline. The cruise made for a very pleasant evening. Definitely recommend the cruise and the thoughtful folks that work it.

Visited June 2013
Helpful?
1 Thank Deb_H_815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Michigan
Level Contributor
72 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“A nice way to spend an evening.”
5 of 5 bubbles Reviewed 1 April 2013

Leaving Muskegon Lake and heading out for a short ride on Lake Michigan, this is a can't miss. Try the luau, Jimmy Buffet or dinner cruise and you'll have a memory to write home about. Pretty easy ride, not a lot of rocking or rolling, this is a non-dramamine ride.

Visited July 2012
Helpful?
3 Thank Laurin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howard City Michigan
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Nice Views - Bad Food”
2 of 5 bubbles Reviewed 20 August 2012

We set out for an evening dinner cruise with another couple to celebrate my Birthday. The weather and cruise were great; but the food lacked everything. Portions were extremely small consisting of chicken with a glazed pecan sauce - no pecans on my piece and only one small chip of a pecan. Slices of fruit were so thin you could see through them. For dessert we had ice cream sundaes - which consisted of maybe a tablespoon of ice cream. So if you plan to go on this cruise - go for the views, but eat before.

Visited August 2012
Helpful?
1 Thank Paulacee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wildcanary1, Owner at Port City Princess, responded to this review, 28 June 2014
Hello and thank you for taking the time to review the Port City Princess. We have spoken with our chef on board who has created an improved menu. We hope you will take the time to try us out again. Sylvia Precious, owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NE
Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Pleasant experience”
4 of 5 bubbles Reviewed 16 July 2012

Our group ranged in age from 3 to 64 and we all enjoyed the scenic afternoon cruise. The narrator told us about the history of the area and showed us points of interest. It was a pleasant way to spend the afternoon. Drinks were available. Some cruises include meals, but this one did not.

Visited July 2012
Helpful?
Thank 1gb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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