I stayed here for one night for a wedding. The hotel was clean and the staff was friendly and helpful. The complimentary breakfast had a good selection. It's located near many restaurants and shopping.More
I stayed here for one night for a wedding. The hotel was clean and the staff was friendly and helpful. The complimentary breakfast had a good selection. It's located near many restaurants and shopping.MoreShow less
Thank you for the review and the rating! I am glad that you enjoyed our breakfast. Whether you like to make your own breakfast sandwich or prefer something lighter like fruit and yogurt, we have what you will need. We hope to see you next time you are in Muskegon!
Beautiful facility, much higher quality than expected. Staff was helpful and friendly, complimentary breakfasts were great, free WiFi worked without problems. Easy location with lots of places to eat nearby, plus a mall, major grocery store and big toy store within a couple miles TP meet all family needs. Swimming pool and exercise room small but very clean. Will definitely stay again when planning trip to nearby Adventure Park.
Thank you for leaving the great review. Thank you for the comments about the staff. They are great to work with. I am glad you enjoyed the location and everything we had to offer at the hotel. We look forward to hosting you again in the future.
Had a short one night business trips. Booked online at the Marriott website. Rate was average for the area. We arrived late (11pm) and were greeted by a friendly staff member at the front desk. Check in was fast. She didn't know how to use the gift card we wanted to use, but it was no problem at check out. They used it and billed the rest of the balance to our card.
Rooms were clean. Pretty basic for a Marriott property. Lots of restaurants close by and a mall was right behind us. We were able to find fast food open at midnight and there were bars open as well. Everything was very quiet. Comfy beds and mattresses with nice sheets. Plenty of towels. Wifi was fast - good connection. Air conditioning worked well. I like the room pretty icy when I am sleeping and it only took a few minutes to get the room cold.
There was a decent looking breakfast going on, but did not have enough time.
I don't know this area well and the GPS took us a weird route through the middle of nowhere for about 10 minutes. We were glad to see the hotel area was more populated. Back of the hotel looks over the mall. Front over the main road.
Thank you for such a great review! I am so glad that you enjoyed our hotel and the service you received while you were here. We are in such a great location, close to food, bars and the mall, it makes it very convenient for people who are unfamiliar with the area. I hope that if you return to Muskegon in the future you will stay with us again!
Such a great team ;
I would like to take a moment to thank you and your entire team for the wonderful stay.
I also would like to let you know that from the moment I walked into your lobby to the moment I left, everyone I had an interactions with was just wowed the life out me.
I unfortunately don’t remember their names, but;
Arrival; the agent who was training Ann, your new desk agent, and Ann ( I think that was her name) . Both were very welcoming, warm and good with directions.
In the evenings ; the African American female desk agent in PM shift was so friendly, warm and really good with directions as well.
Overnight ; your overnight agent who offered the breakfast at 5:00 on Sunday morning while I was checking out. wow
I travel 3 to 4 times a month and this is the second time I am being so impressed by a Marriott Hotels’ entire team.
Thank you so much for making my first trip to Michigan a wonderful one.
Thank you for the wonderful review and comments! I am so happy that you enjoyed the hotel and that the staff was welcoming and helpful. The entire staff works very hard to make sure that our guests enjoy their stay, they are all a pleasure to work with! We hope to see you next time you are in Muskegon!
Really enjoyed our one night stay at this Fairfield Inn. Very quiet! In a great area with lots of restaurants and shopping within walking distance. Breakfast was good and service was excellent!
Would recommend this very well kept property to friends and family.
Thank you for the wonderful review! I am so happy that you found our location to be convenient and the service to be outstanding. We appreciate the recommendation and hope to see you next time you are in the area!
We stayed 2 nights in February. Excellent service, rooms very clean, updated hotel. Nice location near restaurants and shopping. Easy to get to. Adequate breakfast. Pool and fitness very well kept. Will stay there again.
Thank you for taking the time to leave this review! We are so glad that you enjoyed the hotel and the service that you received while staying here. We look forward to seeing you again soon!