Check-in was very slow, the staff were unprofessional, they talked to each other more than guests. Hotel was dated but seemed at least clean. T.V. worked for ten minutes, then shut off and started smoking. It took a.c. unit at least 7 hours to bring room temperature to a bearable level. Then shower head was broken, it was comparable to taking a shower in a drinking fountain. Drain in shower was stuck also. When I told manager about problems next morning, he gave no response. I would have been satisfied with a "I'll look into fixing those problems". I expected a decent functional hotel room for $139.95.
- Official Description (provided by the hotel):
- Newly-remodeled spacious guest rooms are well-appointed with all the conveniences you depend on away from home. We hope you enjoy being out guest! ... more less
- Reservation Options:
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- Also Known As:
- Victory Hotel Muskegon