The staff at this hotel are all awesome - very friendly and caring. Room service was quick and absolutely delicious (try the pesto cobb salad). I would love to give it a higher rating, but our room did not have hot water - and while maintenance (spent an entire day fixing it) said it was fixed, the next morning another cold shower. We were also given a handicapped room - not sure why as we are not handicapped. I think that after we reported the 1st cold shower at 6:30 a.m. - they should have moved us to another room - or at least offered to do so. I can't give a better rating because of this and because after reporting a second morning of no hot water, no "I'm sorry from the staff or offer to discount the room. They did let us stay in our room a few hours later, not really the response we were looking for. The beds are very nice and comfortable.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Muskegon Harbor!We are the only full service hotel in Muskegon, MI located within the revitalized downtown district the ideal location for both the business and leisure traveler.Perfect for the business traveler, we offer free wireless Internet throughout the hotel as well as in our guest rooms. Additional amenities include 24 hour business center, dry cleaning, free parking in our covered garage and a full fitness facility. We are conveniently located within a few miles of several area businesses. Priority Club Member? We offer PC point members complimentary breakfast Mon Fri.Looking for the perfect summer getaway? We are located within a few miles of the beautiful Lake Michigan beaches. Have some fun in the sun and return to the hotel for a relaxing experience in our indoor heated pool, saunas and whirlpool located within our state of the art Fitness Facility. Looking for additional entertainment? Located a few miles from the hotel is Michigan Adventure, Lake Express Ferry, Port City Princess, and several majestic Lake Michigan lighthouses. Walking distance you will find the Frauenthal Muskegon Theater, Christian Music Festival, Muskegon bike time, Muskegon Lumberjacks and Muskegon Summer Celebration .Join us Mon Fri at the Harbor Steakhouse from 4-7PM for our happy hour. Fri & Sat we offer live entertainment.An adventure awaits you at the Holiday Inn Muskegon Harbor, come visit us today! ... more less
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- Also Known As:
- Holiday Inn Muskegon Hotel Muskegon
- Muskegon Holiday Inn