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“A Family Weekend”

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Holiday Inn Muskegon
Ranked #4 of 12 Hotels in Muskegon
Reviewed 2 September 2014

We checked in on saturday for a family weekend trip to Michigan Adventure and the room was great, we had two queen beds that were very comfortable, my seven year old daughter loved the indoor pool and the "free" breakfast buffet. The front desk staff was very helpful and we enjoyed the location since it so close to Michigan Adventure, for the price this was a great place to stay and we will definately stay here again next year when we come back to Michigan Adventure.

  • Stayed: August 2014, travelled with family
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Thank April B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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171 - 177 of 368 reviews

Reviewed 2 September 2014

Stayed here in August 2014 after spending the day at the Michigan Adventure amusement park. The staff was very welcoming and had good dinner suggestions. Hotel rooms were up to date, clean and quiet. Parking is right next to the hotel in an off-street garage. The hotel restaurant has the usual breakfast fare, and it's not included with the room, but that is spelled out in the room rate so no big deal.

I hesitated to stay here because of some of the bad reviews, but I could not find anything similar during my stay and so write those reviews off as vengeance reviews (and I've noted the reviewers and will never trust anything they say again).

I've rated the hotel 4 stars because it's a hotel designed for quick temporary stays and not a resort or destination of distinction. Sorry, that's just how I do it ...

  • Stayed: August 2014, travelled with family
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Thank George R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2014 via mobile

We checked in late after a day at Michigan Adventures. The front desk was so welcoming and helpful. The hotel itself is beautiful. Our room was VERY clean and roomy. The bed and pillows were comfortable. The pool and fitness area are spotless and very very nice. Great restaurant down stairs. Staff that we would pass in the hallway would greet us. A little pricey, but a great place to stay!

  • Stayed: August 2014
    • Value
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Thank mcblcurtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

From the beginning to our departure we enjoyed every minute. We almost didn't want to leave the room. It was so nice! Beautiful, Clean, Warm, inviting. We had 2 queen beds and let me tell you the beds we so comfortable! Seriously. They had 2 large chairs with the nice large desk and they were beautiful and comfortable. We are a family of 4 and we felt welcomed. The staff was so cheerful and helpful and made us feel at ease. We booked the online Package with the Michigan Adventures and everything was so easy and we had a great family vacation.

Room Tip: They give you 2 vouchers for children to eat free breakfast lunch and dinner . One voucher covers 4...
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
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Thank Shaunie0126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

We stated at the Holiday Inn Muskegon Harbor a couple of weeks ago. The facility is very pretty - well cared for. The location is perfect for visiting the local beaches. Enjoyed breakfast in the hotel restaurant. We had a king jacuzzi suite and it was quite lovely. The jacuzzi is huge and took a long time to fill - but once it was filled and we got in -------------ahhhhh....................

Room Tip: Highly recommend the king Jacuzzi room for couples.....
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  • Stayed: August 2014, travelled as a couple
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Thank spookiedoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

My husband and I came for the Shoreline Jazz Festival and stayed at this hotel. We liked that the hotel was in walking distance of the event which made it very convenient for us. The hotel staff was very friendly and cordial always greeting you when they saw you. Our room was clean & nice. We would definitely stay here again.

  • Stayed: August 2014
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Thank YATCH0923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

We were in town for a submarine reunion, and booked our room thru the events dept. We requested a suite which we didn't exactly get. We had a lovely spacious double standard room with a large dining room table/chairs (perhaps for a conference?) I would rather have had a desk and dresser arrangement, but we ended up using the table as a desk and a luggage stand and the chairs as luggage holders also. We had a view of the downtown area from all the windows. The hotel was busy with activities. The restaurant was convenient and comfortable with good food. Décor was adequate, nothing special.

  • Stayed: May 2014, travelled as a couple
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Thank gypsy33117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Muskegon, responded to this reviewResponded 4 September 2014

Dear gypsy33117,

First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Muskegon

Address: 939 3rd St, Muskegon, MI 49440-1136
Phone Number:
Region: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Muskegon
Price Range: £72 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Muskegon 3*
Number of rooms: 200
Official Description (provided by the hotel):
Welcome to the Holiday Inn Muskegon Harbor!We are the only full service hotel in Muskegon, MI located within the revitalized downtown district the ideal location for both the business and leisure traveler.Perfect for the business traveler, we offer free wireless Internet throughout the hotel as well as in our guest rooms. Additional amenities include 24 hour business center, dry cleaning, free parking in our covered garage and a full fitness facility. We are conveniently located within a few miles of several area businesses. Priority Club Member? We offer PC point members complimentary breakfast Mon Fri.Looking for the perfect summer getaway? We are located within a few miles of the beautiful Lake Michigan beaches. Have some fun in the sun and return to the hotel for a relaxing experience in our indoor heated pool, saunas and whirlpool located within our state of the art Fitness Facility. Looking for additional entertainment? Located a few miles from the hotel is Michigan Adventure, Lake Express Ferry, Port City Princess, and several majestic Lake Michigan lighthouses. Walking distance you will find the Frauenthal Muskegon Theater, Christian Music Festival, Muskegon bike time, Muskegon Lumberjacks and Muskegon Summer Celebration .Join us Mon Fri at the Harbor Steakhouse from 4-7PM for our happy hour. Fri & Sat we offer live entertainment.An adventure awaits you at the Holiday Inn Muskegon Harbor, come visit us today! ... more   less 
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Also Known As:
Holiday Inn Muskegon Hotel Muskegon
Muskegon Holiday Inn

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