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“Clean, Comfortable” 4 of 5 bubbles
Review of Hampton Inn Muskegon

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Hampton Inn Muskegon
Ranked #2 of 12 Hotels in Muskegon
Certificate of Excellence
North Carolina
Level Contributor
166 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Clean, Comfortable”
4 of 5 bubbles Reviewed 19 August 2014

Nice option for traveling north, conveniently off the highway. Breakfast needs a bit of work--can we please invest in some basic tea like Red Rose. Miss the newspapers. But otherwise met our needs for less than $100 for the night.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank 104KB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Manager at Hampton Inn Muskegon, responded to this review, 26 August 2014
Dear Guest,

Thank you for your positive review and suggestions. We always try to keep a variety of teas on hand including, black tea, decaf, orange spice, green tea, lemon, and others available to our guests at all times. We also do provide USA Today in the lobby daily. We are glad to hear that otherwise your trip was pleasant and hope you are able to visit us again.

All the Best,
Robert Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

324 reviews from our community

Traveller rating
    168
    98
    38
    14
    6
See reviews for
139
73
15
77
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Fredericksburg, United States
1 review
4 of 5 bubbles Reviewed 15 August 2014

Stayed one night on business with co-workers; asked the front desk for a restaurant recommendation and she sent us to the Lake House - great food & atmosphere! The fitness center was one of the best I've seen in my travels - good equipment, and more than just 2 treadmills in a closet. Much appreciated!

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Lindsay C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Manager at Hampton Inn Muskegon, responded to this review, 18 August 2014
Dear Lindsay,

It is always great to hear positive feedback from people on the road. We are very proud of our renovated fitness center and are happy that you were able to utilize it on this trip. The Lake House is one of our favorite eateries for their fantastic menu and view, especially in the summer. Thank you so much for thoughtfully letting us know how we are doing.

All the Best,
Robert Taylor, General Manager
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McBain, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 12 August 2014

We planned a last minute trip and could only find a few hotels available. The Hampton was pricey but it was extremely clean, friendly and was secure. The breakfast provided was above standard fare. The pool looked clean and the whole atmosphere was enjoyable.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Manager at Hampton Inn Muskegon, responded to this review, 16 August 2014
Dear Ann,

Thank you for taking the time to respond to tripadvisor and letting us know about your stay. We are so glad you had a pleasant experience and hope you have the opportunity to visit us again. We adore our wonderful beaches and summers here in West Michigan and hope you did too.

All the Best,

Robert Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor
2 reviews
4 of 5 bubbles Reviewed 11 August 2014

Hotel was a nice place to stay overnight. Room was clean and the halls were quiet during the night. We had to leave at 5:00am so we went to sleep early and appreciated the quietness of the hall. There was a large group on our floor with lots of kids. I appreciated the manager reminding the kids to not run through the halls and to keep it quiet.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Kathe H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Manager at Hampton Inn Muskegon, responded to this review, 18 August 2014
Hello Kathe,

We are glad you found our accommodations and quiet rooms to your liking, specifically during the summer which tends to be consistently busy. Thank you so much for your input.

Sincerely,
Robert Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Troy, United States
1 review
4 of 5 bubbles Reviewed 6 August 2014

Hotel overall was very good. Breakfast foods were mediocre (scrambled eggs tasted like they were made from some liquid product) Our room was near elevator and hallway sounds were loud. Room was very expensive for overall amenities of both room and hotel.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Don J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Manager at Hampton Inn Muskegon, responded to this review, 18 August 2014
Dear Don,

I am glad to hear that overall you had a pleasant stay and want to thank you for letting us know potential areas of improvement. Our breakfast menu is constantly changing and we will take your feedback into consideration. We also realize the price of the room reflects the summer season and invite you to join us again, perhaps during the beautiful transition to Autumn when our rates are less expensive. Thank you for reviewing us on Trip Advisor.

Sincerely,
Robert Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

We stayed here overnight while in town for a meeting. The location was hard to find becaue there is a freeway on one side and Target in the front. Once you find it, you don't here the freeway noise. Really nice gym and an indoor pool. The room was really clean and comfortable. They had a blind and a curtain on the window. The curtain still didn't close well, I think one of the hook was out. The screen outside the window had hole but it didn't matter. THe bathroom door was a little chipped at teh botoom but all minor stuff. The bathroom had a small sink but had a counter with Vanity stool for putting make up etc.

The breakfast was great. They didn't have salsa but had hot sauce (no, not Tabosco) that was great. I like the Frank's hot sauce, may have to go buy it for home. In the lobby, they had a variety of different teas.

Gentleman at front desk was helpful.

Room Tip: Away from the freeway.
See more room tips
  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Indiantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Manager at Hampton Inn Muskegon, responded to this review, 18 August 2014
Dear Traveler,

We are glad you enjoyed your stay with us while in Muskegon and had the opportunity to utilize both our fitness center and indoor pool as well as our extensive hot breakfast in the morning. We appreciate the review and hope you are able to come back and stay with us in the future.

All the Best,
Robert Taylor, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkley, United States
2 reviews
5 of 5 bubbles Reviewed 4 August 2014

Super location, breakfast, and all around facility and staff. Would recommend for both business and family travel. Clean rooms and great service. Traveled with another family- 2 rooms- both families had a great check in, check out, and overall stay. We traveled quite a bit in the past few months and this property definitely delivered a great stay (based on our other travels, a great stay when traveling with more than one family is not easy to do!)

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Manager at Hampton Inn Muskegon, responded to this review, 19 August 2014
Dear Mary,

Thank you so much for taking the time to let us know how we are doing on trip advisor. We greatly appreciate your review both as a guest and as an avid traveler during the summer season, and are so glad you were satisfied with your stay here. We make it our priority to be accommodating to all of our guests rather they are traveling solo or in a group. We warmly welcome you back the next time you find yourself in West Michigan.

Regards,
Robert Taylor, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Muskegon

Property: Hampton Inn Muskegon
Address: 1401 E Ellis Rd, Muskegon, MI 49444-9768
Phone Number:
Region: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Muskegon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn Muskegon 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Discover the welcoming hospitality of Hampton Inn Muskegon, MI, hotel - offering a choice of thoughtful facilities and services. Set in Muskegon near rich forests and stunning beaches, this hotel is close to a variety of popular attractions, including PJ Hoffmaster State Park, The Lakes Mall and Michigan's Adventure Theme Park. Enjoy convenient access to US 31 and Muskegon County Airport, just two miles from the hotel.Enjoy a carefree vacation with a range of comforting amenities included with every stay. Wake up to Hampton’s free hot breakfast. If you’re in a rush, grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Plunge into the heated, indoor pool and feel invigorated with a workout in the modern fitness center. Experience a peaceful night’s rest in a bright, airy guest room. Enjoy having a refrigerator and microwave in every room. Stay connected with free WiFi and make use of the professional business center. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn

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