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“BH2014”

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Baymont Inn & Suites Muskegon
Ranked #3 of 12 Hotels in Muskegon
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625 reviews from our community

Traveller rating
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    47
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Center Line
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2014

The lady at the front desk really made my day. After a long drive, she was friendly, helpful and just plain nice.

Everything was clean and fresh. I came late and left early, so I didn't really get a look at the pool and other amenities. Breakfast was good. Lots to chose from. Good coffee, which is what really matters.

The only thing I would have changed is that I hate those huge pillows some places have. I wish they'd give you some huge pillows and some nice smushy pillows, so you have a choice.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Front Office Manager at Baymont Inn & Suites Muskegon, responded to this review, 11 September 2014
Thank you for stay with our location and taking the time to write a review. We appreicate your bussiness and are so glad you enjoyed your stay at our location. We look forward to giving you wonderful service the next time you are in the area and at our loction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, MI
Level Contributor
140 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 August 2014

The cleaning staff was great. We stayed on the second floor and despite the many families with children, it was very quiet in the room. There is no elevator, so if you don't want to lug your bags up a flight of stairs, don't stay here. The managers that work at the front desk do not work the front desk. They lurk in the back and never come out. There is no bell to draw their attention so you have to shout for them. The management needs some people skills. The breakfast was good but not staffed well and poorly arranged so everyone stood a long time while one waffle machine was used. The waffle batter was Golden Malted and the waffle machine made four small waffles which turn out better than one big one. However, the way things are set up is nothing short of weird. The person in charge...just like the front desk staff...hides in the back. However, the breakfast itself was above average. It would be better if the staff didn't hide and if things were arranged better. We had no idea that this hotel was close to all kinds of restaurants and shopping because it's situated behind a house in the middle of what appears to be nowhere. If the front staff had been friendly or even remotely friendly, they could have brought some of the local things to our attention. The rooms have a microwave and a decent size fridge and coffee maker...the televisions appear to be nice new 42 inch LED flat panel TV's...not bad accommodations, but management has room for improvement. The pool looked cloudy and not well kept, but that could be the crowd that was staying there. I pool can go cloudy pretty quickly when people don't shower before getting in, etc.

Room Tip: Second floor seems less noisy and well kept but there's no elevator.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina L, Front Office Manager at Baymont Inn & Suites Muskegon, responded to this review, 11 September 2014
Thank you for stay with our location and taking the time to write a review. We appreicate your bussiness and are so glad you enjoyed your stay at our location. We look forward to giving you wonderful service the next time you are in the area and at our loction.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Muskegon

Property: Baymont Inn & Suites Muskegon
Address: 4677 Harvey St, Muskegon, MI 49444-9760
Phone Number:
Region: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Muskegon
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Baymont Inn & Suites Muskegon 2*
Number of rooms: 60
Official Description (provided by the hotel):
Close to Lakes Mall, Great Lakes Naval Memorial and Muskegon County Airport Enjoy friendly service and down-home comfort at Baymont Inn & Suites Muskegon hotel. Only two miles from Muskegon County Airport and off Interstates 31 and 96, our non-smoking Muskegon, MI, hotel invites you to explore exciting Lake Michigan-area attractions, including Lakes Mall and Michigan's Adventure. All of our guest rooms have amenities you can depend on to make your stay comfortable, including plush Simmons Beautyrest bedding and refrigerators. Start your day with free continental breakfast while reading your free copy of USA Today. Get in a workout at our gym or go for a swim in our heated indoor pool. Check email in the comfort of your room with free Wi-Fi Internet access or work in our business center. LOCAL ATTRACTIONS Bordering the shores of Lake Michigan, Muskegon offers endless outdoor adventure and excitement - all within minutes of our Muskegon hotel. Feel the thrills of Michigan's Adventure, where you will scream aboard the Shivering Timbers roller coaster or defy gravity on the Funnel of Fear. Climb aboard the Lake Express for a scenic high-speed ferry tour or board the WWII submarine USS Silversides for sunken shipwreck discoveries. Catch a big one aboard a chartered fishing boat or climb to the top of White River Lighthouse for awe-inspiring views. If shopping is your desire, get a dose of retail therapy at Lakes Mall. DINING OPTIONS Choose from a variety of restaurants and local eateries within minutes of our Muskegon, MI, hotel. Dockers Fish House & Lounge serves up fresh-off-the-boat seafood while Hearthstone Bistro Bar & Grill specializes in gourmet sandwiches, salads and made-from-scratch soups. BUSINESS AND EVENT FACILITIES Our hotel in Muskegon, MI, offers a fully equipped business center. ... more   less 
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Also Known As:
Baymont Inn & Suites Muskegon Hotel Muskegon
Baymont Inn And Suites Muskegon
Baymont Inn Muskegon

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