Beautiful building, shame about the manager, rooms, service and price. Was mis sold a package from Venere.com and Hotels.com (both the same company). The hotel would not honour what we had been sold (no trading standards in France) so we were potentially stranded.
After a days travelling there were no facilities for our baby, insects all over the tatty room and the mis sold accommodation, we decided to leave and paid a cash cancellation fee. The manager put this cash in his pocket and then after we had left having spent two hours there he charged our bank card with three nights stay, this was dishonest and fraudulent, they could not offer us what we had believed we were going to get, so we left and have been penalised.
This is a beautiful area of France and thank heavens we had friends only an hour away, just do not use this hotel as you will be bound to be very disappointed.
- Official Description (provided by the hotel):
- At the heart of green Périgord , situated between Périgueux and Brantome, " discover the charm of the past, in one of the most beautiful castles of the Dordogne hotels , whose origins date back to the fifteenth century."17 rooms and suites, spacious and bright , with antique furnishings combined with modern comforts. Each has its own character and offers stunning views over the rolling countryside and the old park . Romantic " les Moulineaux " suite with canopy bed has a private access to the terrace of the dungeon. Absolute calm. Pets allowed .The castle restaurant : generous traditional and gourmet cuisine based on fresh, seasonal and local produce prepared by our chef Marie Verdier . ... more less
- Reservation Options:
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- Also Known As:
- Chateau De La Cote Hotel Brantome
- Chateau De La Cote Brantome