Out of necessity due to traveling with our dog; we chose the RRI-Muskegon Heights. Reviews were mixed from other raters; however they are accurate. The management has painted and made obvious upgrades. However their intentions to dress the facility up aren't enough. As other TA raters have mentioned the lobby, pool and breakfast area a nice, but that's as far a it goes. The hallways are disgusting filthy and stained carpet on every hallway we traversed. The electronic locking system kept locking us out of the entrances doors and our room. The lack of properly working security keys was a major concern to us. Due the security issue and uncleanliness we chose to depart early and seek refuge in another area motel. There are two positives ; the staff were very polite and engaging and willingly to assist as needed. Also the bed was very comfortable! The area is depressed that is undeniable. The owner has made obvious attempts to make changes, however the lack of proper cleaning and lack of security defeats their attempts to make the facility a better place to stay.
- Official Description (provided by the hotel):
- Causeway Bay Hotels are pleased to offer you added comfort and spaciousness. Our rooms provide an extra measure of comfort during business trips, a leisurely vacation or an extended stay. Whether it's business or a fun weekend away Causeway Bay can accommodate your needs. Our friendly, courteous staff will help make your stay a pleasant one. ... more less
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- Also Known As:
- Red Roof Inn And Suites Muskegon Heights
- Red Roof Inn & Suites Muskegon Heights Hotel Muskegon Heights