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mayday
agill3

Just magical

Review of Country Kids
5.0 of 5 bubblesReviewed 29 Aug 2018
We are a family of 3 with a 4 year old girl and have travelled extensively to 5 star luxury resorts around the world. For us Country Kids just blew us away and ticked all of the right boxes for us. The grounds of the property are stunning and they only host 7 families at a time which makes an intimate space for all. Our apartment overlooking the 24 hour bar was spacious, comfortable and quiet. But ultimately what makes Country Kids so special is the care they give your children. At 9.30 every morning we all take a trip with farmer Syl down to the farm to feed the animals and then its back to the extremely capable hands of the childcare team led by Annie. Never before have I come across such a well designed child care programme. Daily activities include nature walks, treasure hunts, picnic, forest walks, group swimming games, arts & crafts and much more. They also provide lunch for your kids every day all supervised outside of the kids club. We saw our little girl grow and become more confident each day and by the time we left she was swimming without her armbands! Such a joy for us to be able to relax knowing that she was only a few feet away from us having a ball every day. Syl and Laure you are doing a wonderful job and we can't wait to return next year. A very big thanks to all of your team, Annie, Rich, Alice and Yasmina,
Date of stay: August 2018
Trip type: Travelled with family
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (129)
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    All reviews family holiday kids club every morning pony riding wine cellar on site tree house mini golf nothing is too much heated pool well thought out delicious meal play tennis adults and children luxury hotel cooked meals happy kids
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    33 - 38 of 129 reviews
    Reviewed 27 August 2018 via mobile

    We stayed for the first time in July for a week with our 5 year old. The real positive if that they keep children happy and busy with a very friendly atmosphere pervading throughout. The morning trip to petting farm, swimming lesson, tennis lesson, crafts and activities with positive staff is great. The adult guests all seem to be of a similar demographic (driven by the cost undoubtedly) and the intermittent conversation in the bar area is a positive.

    The negatives:

    - the rooms are under-invested for this level of cost (€1,400 per night for family of 3). All just a bit too tired.
    - the biggest issue is the food. There is effectively no evening meal provided. Three nights you are delivered a plate with heating instructions! Two nights they babysit so you can spend €250 on dinner in one of a couple of restaurants. Finally they do a wine and cheese night (cheap wine and poor meat/cheese) and then a tapas bought from Lidl (thing samosa, chicken legs, mini beef burgers etc). Even breakfast is pastries, tiny meat/cheese selection and cereal - no cooked choice which means even no eggs. All meals are just taken in the bar area as there is no seated eating area.
    - it can feel quite claustrophobic as you are with just 6 other families and the resort is in the middle of the forest. Main problem is that mean no views as the surrounding trees are above the height of the resort

    Overall it’s fine, the kids are happy but with poor food and average accommodation it should be half the price.

    Date of stay: July 2018
    Trip type: Travelled with family
    4  Thank Clive9999
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    LaureetSylvain, Owner at Country Kids, responded to this reviewResponded 3 September 2018

    Bonjour SimonandAli25,

    Thank you for taking the time to write a review.
    Being a small and family run business we love to hear how our guests feel about their time spent with us.

    I have to say we were shocked to hear that your experience did not meet your expectations. To be honest, we are all a little hurt by the title and the tone of your review. Especially, after our discussion about your feelings on certain points during our lunch together on your last day…

    However, we are glad that your little boy had a lovely time and you feel that the Kids Club team kept him happy with a positive atmosphere pervading throughout.

    I do not think it is appropriate to address each of your points here, but would be happy to do so over e-mail or phone.

    However, we feel it is important that we correct your comments on pricing.
    We are not a hotel. We do not rent rooms by the night.
    Country Kids is a family focused holiday concept, dedicated entirely to families with young children.
    Our fully renovated and furnished apartments are set in a historic 16th Century mill village. They are only rented from Saturday to Saturday, as our concept is build around a week stay. Also, for this price we provide an « Absolutely Everything Included » holiday.
    This is why our guests find us so unique and 70% of them return to stay with us from years.

    We wish you all the best for your next family holiday.


    Laure and Sylvain

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed 9 July 2018 via mobile

    Great location, surrounded by rural French countryside. Lovely accommodation, spacious and well appointed with toys for the children. Relaxed atmosphere, everyone was made very welcome by Laur and Sylvain, our friendly hosts and the attentive team of staff. Well organised with plenty of optional activities for all the family. Well kept pool and grounds, excellent food with a choice of drinks and local wines. The children loved the daily visit to the farm to pet and feed the animals! Our every need was catered for and we have already booked our third visit for next year! Highly recommended for family fun and relaxation in a very well resourced and unique holiday location!

    Date of stay: July 2018
    Trip type: Travelled with family
    1  Thank candykerpache
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 5 July 2018

    We have just returned from a wonderful week at Country Kids.
    The remote (beautiful) location, excellent security and just the right size site meant our children could roam freely for the whole time and we didn't worry about them once (10yrs, 8yrs and 4yrs) for us to leave the 4yr old says a lot, we are far too cautious normally.
    The facilities are excellent, date nights for parents with an early morning PJ party to facilitate a lie-in. Spa treatments, wonderful lunch time menu, amazing choice of beverages.
    The accommodation is amazing, really catering for all baby/toddler and childrens needs.
    A lovely pool and adult area too. We will definitely return. Thanks to all the lovely staff.

    Date of stay: June 2018
    • Trip type: Travelled with family
      • Location
      • Sleep Quality
      • Service
    3  Thank Matt G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 3 July 2018 via mobile

    We visited with our two year old in June 2018 and could not have been happier and more relaxed from our first morning to our last evening.

    It may be called Country Kids but it could quite easily be called Parents Paradise. The kids get do everything from feeding the animals on the farm each morning through to face painting and a heart warming group dance which was a surprise for all the parents during the lunch time BBQ on the last day.

    All day child care is available but it’s totally optional and we left our little one with the wonderful childcare team when we needed a rest or when she was begging to go and play some more (more of the latter).

    Sylvain and Laure (the owner managers) are the most charming couple and you can tell they really love what they do and this reflects in the atmosphere at Country Kids.

    We took advantage of all kinds of activities including pony riding for the little one through to massages and sailing lessons for us.

    On two nights a baby sitter arrived to our idyllic little house and sent us off to do what we pleased. We chose a couple of different local restaurants and I can say hand on heart that that La Polombe (15 mins walk) was up ther with the very best French food I’ve ever eaten.

    We can’t recommend this place highly enough as a wonderful family holiday that allows everyone to relax and have fun in the beautiful French countryside.

    Martha & Michael

    Date of stay: June 2018
    Trip type: Travelled with family
    1  Thank hamiltonmichael
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 August 2017

    Our family of four (4yo and 18mo) stayed for a week in May 2017 and highly recommend a visit. Everything is thought of and the hosts Laure and Sylvain are delightful and incredibly helpful. The childcare facilities were wonderful and the staff there made me feel very comfortable leaving our children with them. You don't need to book the creche - it is just available all day when you need it. This means you can spend as much time as you want with your kids and then drop them off for a play and some craft while you have a massage/go for a hike in the beautiful surrounding country side/head out for lunch. It was a perfect balance for both family enjoyment and special time with your husband. We have been to luxury Fiji resorts in the past and the creche here was of a higher standard. The actual resort itself is beautiful, like you are staying with at the private compound of a rich friend! There is lots to do and we could have stayed longer than just a week. Two nights of babysitting were included and we were lucky to have two amazing meals at a local restaurant. We stayed during the self-catering part of the year but there is a chef at lunch who can also prepare your dinner meals so we didn't need to do any cooking which was great.
    We used this has a break in between two weeks in Paris and it was a lovely thing to do in between the busy city parts of our holiday. I would recommend this for Australian families who are spending a few weeks in Europe and need to recharge mid way through. Absolutely one of the best places we have ever stayed. Accomodation, hosts, food, sightseeing, activities, creche all first rate.

    Date of stay: May 2017
    • Trip type: Travelled with family
      • Sleep Quality
      • Rooms
      • Service
    2  Thank TheSunnyTraveller21
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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