I just got home from almost a week long vacation to New Buffalo. My boyfriend and I stayed at the Fairfield Inn while on our vacation. Our main attraction to the hotel is that they were offering a wonderful deal for the week that we had planned on going to the hotel. Also, I read many user reviews and it seemed to be a good bank for your buck. Unfortunately, I was not very pleased with my stay at the hotel.
I will begin with the plus sides of our stay at the hotel in order to avoid all negativity. The breakfast selections in the morning featured a decent variety. I also thought that the morning front desk clerk was very courteous and very accomodating.
Unfortunately that is all I really have to say for the positive aspects of my stay at this hotel.
The first night that we stayed, we both woke up with an extremely sore back. The bed was super firm and not very comfortable. The next morning, we talked with the front desk clerk about our problem. He informed us that all beds were the same in the hotel and that the maid service had just flipped the mattresses. So, I guess the super firmness of the beds was unavoidable?
The lobby and breakfast area is similar to a refrigerator. I also heard other patrons complaining about the temperature in these areas as well.
The pool area was also quite a dissapointment. The whirlpool has a strange odor that does not smell like normal whirlpool chemicals. Also, the pool is quite small. In addition, we were informed that there would be towels in the pool area. We walked down to find one towel that was grease stained and looked like a towel that I wipe down my car with.
The one thing that aggrivated me the most was the following. On the second to last day that we stayed, we went on a peach pick. When we got back to the hotel, we placed our perfectly picked peaches on the floor next to the air conditioner so that they would stay as cold as possible. We then left for three hours to go to the beach. At this time, the maid service had not yet been in to clean our room. When we got back from the beach, we noticed that the maid service had been in to clean the room. I opened the bags of peaches just to check on them. When I opened the bag, I noticed that there was liquid at the bottom of the bags. All of the peaches on the bottom had been bruised and skinned. I ended up having to throw away half of our picks and the other half were not in very good shape. Since we were not gone more than three hours, we can only guess that the maid service ran their vaccuums into the bags. This must be the case because there is no way that perfectly good peaches would have gotten that way within 3 hours. I find it very disheartening that the staff would be so careless with my belongings. I lost money from that and I lost my time.
I saw the normal rate for this hotel on the back of the door as we were leaving. As for me, I would never pay this rate to stay at this hotel in the future.
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- Also Known As:
- Fairfield Inn And Suites New Buffalo
- Fairfield Inn & Suites New Buffalo Hotel New Buffalo
- Fairfield Inn New Buffalo
- Fairfield Inn & Suites New Buffalo Michigan