The stay at Holiday Inn Express was a good one!!! A few minor things with the hanicap room and mainly it was the layout of the bathroom door, when you opened the door, it blocked the main entrance door.......More
The stay at Holiday Inn Express was a good one!!! A few minor things with the hanicap room and mainly it was the layout of the bathroom door, when you opened the door, it blocked the main entrance door.......MoreShow less
We were happy to know you had a great experience staying with us. The bathroom doors to the
handi cap rooms all open the same way.. we apologize for the inconvienience.
We hope to see you again on your next visit to New Buffalo.
I stayed for one night while passing through on business. The hotel is right at the exit of I94 with a gas station, Quizno's and McDonald's virtually in their parking lot. I arrived in town later on a Tuesday night, and it seems most of New Buffalo closes early during the winter on a Tuesday night.
The hotel itself is basic, but fine.The common areas were clean and nice, as were the staff. The room was spacious and clean and everything worked, including the wifi, flat screen tv, hot water, etc. the bed was OK as was the washroom. My only small complaint would be a very low desk chair.
Overall, this is a decent place to stay, especially if you are simply looking to get off the highway for a one night rest.
We appreciate your comments, it was nice to know everything was fine with the hotel
We will check into the desk chair to make sure it is working correctly, thank you for letting us know
We stayed here for one night this past weekend. The hotel was very clean and the staff was pleasant. Our room was spotless. We did not spend much time at the property, but the bed was comfortable and the pillows were some of the nicest I've found in a hotel. While the property seemed quiet at night, the next morning it was a bit noisy, so I'm not sure sleeping in would have been an option. (We were on the second floor, two rooms from the end.) Overall, very good property for the price.
We were glad to know that you enjoyed your stay with us. We hope to see you again on your
next visit to New Buffalo, MI
My husband and I stayed at this Holiday Inn across the highway from the Four Winds casino when we went to a concert this weekend. The location is fabulous if that is why you are staying here. There is a bus that will take you to and from the casino. The room was standard in it's design and comfort. The heat was excellent on a cold night. The only 2 things that we noted were the bad pillows and the window that rattled all night in the wind. Each bed had 3 soft pillows and a 'firm' one that was barely different than the others. The pillows need to be updated. The breakfast area is small so you may not have a seat if it is busy. Overall, it was fine for one night.
Thank you for taking the time to let us know your concerns.
We have soft and firm pillows that are the requirement of the hotel brand, we apologize that
you did not find them comfortable to sleep on.
Our breakfast area carries over to the sitting area also for guests to use at breakfast time.
We did a family weekend for the girls. The staff was great as we did a late check in. They allowed us to hang out in the lobby until late just visiting and giggling! Room was quite clean! I thought the bed was hard at first... but slept great all three nights. The breakfast was great and all I could ask for!
We were glad to know that you enjoyed your stay with us.
Thank you for your kind words on our hotel, we were happy tohear everything went well
during your stay.
This property is clean and the staff was polite. The breakfast area was as you expect for these hotels, but the breakfast food was excellent!! The biscuits and gravy were very good and the cinnamon rolls were great. The room was clean, but the bed was hard. The room could have used a little TLC as there was a place where the wall paper was coming loose in a corner and other very tiny things not worth mentioning. Overall a nice place to stay and close to Lake Michigan and a couple of Casinos
We were glad to hear you enjoyed our complimentary breakfast
and you were happy with our staff and our hotel
Thank you for the nice comments