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Holiday Inn Express New Buffalo
Ranked #4 of 8 Hotels in New Buffalo
Certificate of Excellence
Reviewed 11 June 2014

Arrived late in evening and the reception staff were very welcoming, but the breakfast buffet was a real hit! selection is fresh and well presented. The pancake maker was a real experience for the kids( no mess). Easy access from the freeway. Glad I read the other reviews and chose this place. There was a pool which really helped burn some energy before going on to Chicago

Room Tip: Any room us fine
  • Stayed: June 2014, travelled with family
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1  Thank Druzella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this reviewResponded 13 June 2014

Hi There,

We glad you enjoyed your stay with us and we hope to see you again soon on your next trip to New Buffalo, Mi.


Sincerely,
VR

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Reviews (232)
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135 - 141 of 232 reviews

Reviewed 27 May 2014

It was part a driving tour and it's good to stay someplace you will feel safe and looked after, it was on the way to Cleveland a nice place to stop on route, it was nice and clean near the lake and not far from the Hard Rock Cafe casino so yep just perfect for me

Room Tip: Another great place to stay
  • Stayed: April 2014, travelled solo
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Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this reviewResponded 29 May 2014

Hi Allen,

We were glad to know you enjoyed your stay with us. We hope to see you again in New Buffalo.
Thank you for the nice comments.


Thanks,
VJR

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Reviewed 7 May 2014

One of the biggest problems with hotels like Holiday Inn Express and its competitors is their likelihood of being placed right next to an expressway or major road with all the traffic noise that such locations bring. This New Buffalo location is adjacent to I-94 at Michigan's Exit 1, but, unlike its nearby competitors, HI Express here is set back from the expressway. In our two-night stay, traffic noise was not a problem. On the other hand, the house-keeping stafff needs to be clued in to the fact that not all of the guests have crawled out of bed by the time they come on shift at 9:00 a.m. If you need to sleep past 9:00 a.m., stay elsewhere, as the slamming of doors starting at 9:00 in the morning is a pretty effective wake-up alarm, like it or not! Who needs a call from the front desk? The breakfast buffet here is good, with a nice selection that will please young and old alike. Rooms are clean and comfortable, typical HI Express. Good value -- $79 senior rate.

Room Tip: Back side of hotel likely to be a bit quieter.
  • Stayed: May 2014, travelled as a couple
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Thank Marty F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbumi, General Manager at Holiday Inn Express New Buffalo, responded to this reviewResponded 29 May 2014

Hi There,

Our housekeeping staff as most other hotels have the cleaning crew start at 9am, we have to be able to have all of the hotel clean for the next guests. We apologize for the noise from the staff and they have been asked to be a little more quiet.

Thanks,

VJR

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Reviewed 12 April 2014 via mobile

Clean rooms and Comfortable beds, fairly quiet and close to casino. Walked In to book a room and the rate was higher than expedia but they weren't allowed to just give me that so I walked backed to car and booked on my phone with expedia and then walked backed in, that was kinda weird. Breakfast in morning was full of choices, highly organized and clean and efficient. I liked the pancake maker and husband too along with biscuits and gravy.

Stayed: April 2014, travelled as a couple
Thank Jammorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this reviewResponded 14 April 2014

Hi,

We strive in making sure our guests have a nice breakfast to start their day, we weer happy to know we achieved our goal.

We were glad to know you enjoyed your stay and we hope to see you back with us again.

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Reviewed 13 March 2014

We went for a fall family trip to do some hiking at the state park and then some wine tasting. The hotel has a good location for the price. The rooms are standard but very clean. The staff is very friendly.

  • Stayed: October 2013, travelled with family
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2  Thank Julianna312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this reviewResponded 14 March 2014

We were happy to know that you enjoyed your stay, New Buffalo is a nice place to visit, we hope to see you back with us soon.

Thanks

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Reviewed 12 March 2014

I booked two rooms at this Holiday Inn Express for myself and another associate I work with. We had rooms for a Friday and Saturday night. We were working a show that was being held at the Four Winds Casino.

I became ill at the show Saturday and around 2:30 in the afternoon decided it would be best to leave and drive home. We arrived back at the hotel and asked if we could get out of our Saturday reservations so I could go home.

Vi and Lindsay from the hotel were very nice and let us leave not having to pay for Saturday. It was late and the rooms had already been cleaned. The hotel was sold out because of the show. They could have made us pay for Saturday night but they did not. They were also very nice about it.

Thank You Vi and Lindsay. I will be back.

  • Stayed: February 2014, travelled on business
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1  Thank JeffreyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this reviewResponded 14 March 2014

Were were glad to help, hope you are feeling better, we hope to see you again soon in New Buffalo

Thanks

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Reviewed 4 March 2014

The hotel was great, clean, nice sized rooms, nice bathroom, amazing breakfast. Unfortunately the night was horrible. We were on the 3rd floor and the rest of the floor seemed to be rented for a birthday celebration. From 7:00 on they were in the hallway, room 318 kept the door open and family in and out and overflowing in the hallways....we had to fall asleep at 11:00 with our TV on. We wish we had been told we would be right in the middle of an entire "family event" happening as we would have stayed somewhere else. We had 1 night to see our son and all went home exhausted.

Room Tip: We liked the room, the breakfast, the location, it was just a bad experience because of the inconsid...
  • Stayed: March 2014, travelled with family
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1  Thank Toni V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this reviewResponded 7 March 2014

Hi There,

We apologize for the noise comming from other rooms, we were not aware of any birthday groups and we did not receive any complaints on noise.

Again, we apologize and we hope you try us again on your future trips to New Buffalo

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Additional Information about Holiday Inn Express New Buffalo

Address: 11500 Holiday Dr, New Buffalo, MI 49117-8212
Phone Number:
Region: United States > Michigan > Berrien County > New Buffalo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in New Buffalo
#5 Romantic Hotel in New Buffalo
Price Range: £72 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Buffalo 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn New Buffalo
New Buffalo Holiday Inn
Holiday Inn Express New Buffalo Michigan

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