We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Non eventful hotel stay”
Review of Comfort Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Comfort Inn
Ranked #7 of 7 Hotels in New Buffalo
Troy, Michigan
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Non eventful hotel stay”
Reviewed 11 February 2014

I have stayed at this hotel two separate weekends with a group of friends. If you've stayed at a Comfort Inn before, you know what to expect, as this hotel is on par with all the rest. It seems to have been sort of recently updated though. The room was clean, but nothing fancy and the service was friendly. The shuttle to the casino was a bonus.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

122 reviews from our community

Traveller rating
    19
    43
    25
    13
    22
See reviews for
35
56
5
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lansing, Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 November 2013

We stayed at the little motel next door {super 8} a few times a year because we could always get a room. The rooms are kind of beat up and crying of deffered maintenance. We always laughed at the sign in the room "no breakfast allowed". I walked over on sunday morning and grabbed some coffee.I saw a newspaper by the coffee and took one. The owner/manager {of indian descent} stopped me in the parking lot and said i couldn't have breakfast! I said i had coffee only. He said no,no. The newspaper i couldn't have. After throwing it at him i went back to my room furious. What a short sighted little man! We will NEVER return! What a business acumen!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank randy4224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New Buffalo hotels

Danville
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 October 2013 via mobile

Michelle at the desk was a real treat. She went out of her way yo make sure the 4 of us had all we needed. The rooms were very clean. No complaints at all. We will certainly stay there again. Can certainly recommend this hotel.

Stayed October 2013, travelled with friends
Helpful?
Thank Vicki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Park, Illinois
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 October 2013

I arrived at check-in time and was promptly registered and given a room key. The room was clean and it was pretty quiet.

This is a 3 story building with one row of rooms on the opposite side of the hotel. I was in the hotel proper with only 1 working ice machine for the whole place. This place is very expensive on the weekends and during high season.

You may want to research other places before paying $160 per night for a room with a single bed.

The breakfast was the typical pre-cooked and catered in eggs and sausage and make your own waffle bar. Nothing special or even very good.

The location is close to the highway and the casino but nothing else is within walking distance.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Reg-Mur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level Contributor
358 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 22 September 2013 via mobile

This could be the worst hotels my wife and I have ever stayed at. Not only was it a substandard property, but for the most part the staff was rude and not helpfull.
While the initial impression of the hotel was that is was clean, I soon found out that was wrong. The carpet in the lobby and elevator was badly stained. The room was clean at least the first night. Housekeeping did not make our bed or give us clean glasses for the 2nd day. The excuse was that the guest made the bed. My wife did not throw the bedspread on the floor so I guess that I'd call that making the bed.
There are so many other properties in that price range nearby, stay at any one of them. Not worth the price no matter how cheap.

Stayed September 2013, travelled as a couple
Helpful?
Thank CubFan1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Illinois
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 September 2013

We were traveling from the Traverse City area back home to Illinois and stayed at the Comfort Inn. We are seniors and were hoping for a decent rate but ended up paying $172.80 for a room with a moldy shower curtain, very rough towels, and a very old blanket and bed coverings. The lobby decor was filled with large vases stuffed with ugly plastic flowers. We won't stay there again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ssev7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Homewood, Illinois
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 August 2013

My husband and I made a reservation with this property a month ago for $85 per night. We thought that rate included a senior discount which was requested by my husband. We just ended a call with a guest relations supervisor, named Dan, who advised us that a senior discount had not been applied and will not be applied. In fact, the rate for the same date, August 1, 2013, is now listed at $180. Dan was extremely indifferent and tried to tell us that we received a negotiated price from $180 to $85. Liar. The Comfort Inn website consistently showed a price of $90 throughout the month and only the last 2 or 3 days, listed a rate of $180. These people, supervisor Dan, guest relations rep, Donna, and 2 of the laziest reservation reps I have encountered, were not at all embarrassed by this price gouging practice. The location of this property and the property itself does not warrant a near 100% markup. Our reservation is only for one night so we will keep it for the $85 rate. I will revisit this site if we receive less than stellar service. If the service is exceptional, I will never say another word about this organization because we will never do business with it again.

  • Stayed August 2013, travelled as a couple
    • Service
Helpful?
Thank MrsT907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near New Buffalo
0.2 mi away
Holiday Inn Express New Buffalo
0.0 mi away
Baymont Inn & Suites New Buffalo
0.3 mi away
Fairfield Inn & Suites New Buffalo
Show Prices
Show Prices
Show Prices
11.2 mi away
Microtel Inn & Suites by Wyndham Michigan City
9.1 mi away
Blue Chip Casino and Hotel
Blue Chip Casino and Hotel
#4 of 16 in Michigan City
3.5 of 5 bubbles 600 reviews
7.8 mi away
Hampton Inn La Porte
Hampton Inn La Porte
#1 of 7 in LaPorte
4.0 of 5 bubbles 317 reviews
Show Prices
Show Prices
Show Prices

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Property: Comfort Inn
Address: 18830 Harbor Country Dr, New Buffalo, MI 49117-8200
Phone Number:
Region: United States > Michigan > Berrien County > New Buffalo
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in New Buffalo
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo, Expedia, Priceline, Choice Hotels, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Comfort Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel New Buffalo
Rodeway Inn New Buffalo
New Buffalo Rodeway Inn
Comfort Inn New Buffalo, Michigan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing