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“Good, but Overpriced”

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Quality Inn & Suites
Ranked #2 of 8 Hotels in Newberry
Certificate of Excellence
Reviewed 13 August 2013

My room and bed were excellent. The hotel appears to be well-maintained. But for almost $100 you should get usable Wifi and no nonsense excuse that the exercise room is closed. In addition, the cable TV selections are fairly limited (no PBS or Canadian options). This hotel is located in the middle of nowhere.

  • Stayed: August 2013, travelled with family
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Thank TOG11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen D, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 21 August 2013

Thank you for taking time to post a review. We are glad your stay was a good one overall. We are sorry about the un availability of the exercise room at the time of your stay. Some times we lack needed space and some of the amenities get sacrificed. We do offer FREE passes to the wellness center which offers towels and showers and changing rooms on site, as well as a lot more equipment and air conditioning. Please feel free to inquire about this option if you visit us again.

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147 - 153 of 187 reviews

Reviewed 27 July 2013

pros: We had a King suite which was very nice - roomy, with a refrigerator, microwave and coffee pot. It had a very nice continental breakfast. There wasn't a pool but they have a very nice, large hot tub.

Con: check out time was 10am which I thought was very early, considering you are spending over $100 for 1 night. They seemed firm on this time; and did not like it when I questioned them on this. It is located outside of town.

  • Stayed: July 2013, travelled as a couple
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Thank fun2gogal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen D, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 29 July 2013

We are happy to hear you enjoyed your stay and your visit to the area. Our check-out time is 10:00 am. but it is flexible. I'm sorry if anyone gave you the impression otherwise. Next time you visit the area feel free to ask for an extended check-out. Noon is usually the requested time but again it is flexible.

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Reviewed 6 July 2013

Not a bad place to stay but it is clear with their pricing that they are taking advantage of their central location in the Eastern UP.
Pros:
Breakfast was decent
fridge in room

Cons:
High price
no pool (hot tubs not safe for a child.. for whom hotel pools are of the greatest benefit)
Wireless is spotty and slow

Overall, the hotel was ok and I suppose given the competition they seemed like the best of a below average set of competition. Still, this hotel would be a nice stay at 85 bucks.. but at 105.. not a great value.

  • Stayed: July 2013, travelled with family
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Thank travelingman979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen D, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 9 July 2013

Thank you for taking the time to write a review. We are sorry to hear that you feel you did not get your moneys worth from your stay with us. We hope that doesn't detere you from visiting our area again sometime. Perhaps in a slower season when the rates may be more to your liking. We hope your visit to the area over all was a memorable one.

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Reviewed 2 July 2013

I travel to Newberry often for work and have found this hotel to be the cleanest out of what is available at the rate I am allowed to spend. The rooms that are at the far back of the hotel get spotty wifi coverage. The beds are comfortable, which is a plus. I usually try to ask for a room with a fridge and microwave (not all rooms have these). During the summer, it can get awfully loud with tourists coming and going and hanging out in the various lounges. Otherwise, it is usually quiet and the staff is nice.

Room Tip: It helps to view available rooms online and book there rather than going to the front desk and booki...
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  • Stayed: June 2013, travelled on business
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2  Thank Julie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen D, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 4 July 2013

We know it isn't easy spending so many nights away from home. We try to make it as comfortable and pleasant as we can. If there ever is anything we can do to help make your stay quieter or more comfortable please don't hesitate to ask. Your comments and requests not only help us make your stay a better one but it helps us make changes we may not have thought of. Thank you for taking the time to post a review. We hope you continue to help us improve your stay.

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Reviewed 5 June 2013

Nice place in the middle of nowhere if you out the for some reason it's clean and well maintained breakfest buffet was pretty good so enjoy. The wifi was a little spotty should be careful. If your out there it's the place to stay not to many places out there.

Stayed: June 2013, travelled as a couple
Thank Mandalore1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen D, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 6 June 2013

Thank you for taking the time to write a review of your stay. We are sorry to hear that your stay was less than you hoped. Feel free to let us know if there was anything we could do to help make your next stay a much better one.

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Reviewed 28 May 2013

We stopped in Newberry first during our excursion through the upper peninsula. We had the "honeymoon suite", which was very spacious. The furniture is tasteful and comfortable and the heart shaped tub was perfect after a long day of traveling. The staff were very friendly, provided great dinner recommendations. Several choices in line of sight from hotel. Hot breakfast with eggs, meat, and make your own waffles.

Room Tip: A 2nd floor room may be quieter
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  • Stayed: May 2013, travelled as a couple
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Thank TerryNJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen D, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 29 May 2013

We are happy to hear you had a great time. Thank you for taking the time to post a review. We hope you had an all around great vacation visiting in the U.P. and will come to see us again.

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Reviewed 8 April 2013

This hotel is a credit to the Comfort Inn chain...they can be proud. Very clean and well maintained, an excellent staff at the front desk and breakfast area , friendly and acommadating.
The rooms are nicely decorated, bathrooms are well lit, furnishings are updated, LCD TV, comfortable bed etc. Internet service was fast and consistent...everything was perfect. I will stay here again!

Room Tip: All the rooms are probably nice.
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  • Stayed: April 2013, travelled with family
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Thank Muldoon56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen D, Guest Relations Manager at Quality Inn & Suites, responded to this reviewResponded 10 April 2013

We would like to thank you for taking the time to post a review. We are happy to hear you had such an enjoyable stay. The clean rooms are a tribute to our hard working housekeepers, The comfortable beds, updated furniture, etc. are a tribute to the owners who care about the property as well as the comfort of our guests. We look forward to seeing you again soon.

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Additional Information about Quality Inn & Suites

Address: 13954 State Highway M28, Newberry, MI 49868-7971 (Formerly Comfort Inn)
Phone Number:
Region: United States > Michigan > Upper Peninsula > Newberry
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Newberry
Price Range: £67 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 54
Official Description (provided by the hotel):
Formerly the Comfort Inn. Now Quality Inn & Suites with the same friendly owners. Come in and check out our renovations. Stay with us and enjoy a deluxe breakfast and a relaxing soak in our large hot tub. ... more   less 
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Also Known As:
Comfort Inn Newberry
Newberry Comfort Inn
Quality Inn & Suites Newberry, Michigan

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