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“This is a GREAT Property!!”

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Hilton Garden Inn Detroit/Novi
Ranked #2 of 15 Hotels in Novi
Certificate of Excellence
GreenLeadersBronze level
Reviewed 24 June 2014

Management and Staff are VERY friendly and made us feel like we were at home. This property is modern and new and appears like its meticulously maintained. There are lots of restaurants and stores just across the street in a mall area to make dinning choices easy and quick. Don't hesitate to stay at this property, you won't be disappointed.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Raymond B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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317 - 323 of 501 reviews

Reviewed 11 June 2014

We choose the Hilton as it cooperated with a large group of Jehovah's Witnesses attending a Bible convention at Ford Arena in Detroit. This hotel had easy access to the highway and we made it downtown in l/2 hr. as stated. The staff was warm and friendly and vey helpful in spite of the large crowd staying there. The complimentary breakfast was beautifully varied for every diet need. Loved microwave and refridge in room. Ground were so beautiful that I wish we had had more time to enjoy sitting outside in the evening. The lobby was lovely to meet our group in. Our grandchildren loved the pool and our daughter was able to use the exercise room. Checkout was immediate. A Welcoming email came to us a few days before and that was appreciated. Would not hesitate to recommend.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank MichiganLynn8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

Nice Hotel, close to location to my business meeting and clean. Friendly helpful front desk staff. Bar and Kitchen staff friendly and attentive. Food was average. Room seemed to hold moisture even with AC on.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Great staff who were attentive and pleasant. Location is pretty good for a suburb, walking to some restaurants and a short drive to many more restaurants and shops. Breakfast and restaurant was above average for HGI properties. Newer propoerty, so rooms were in very good condition and had plenty of outlets.

  • Stayed: May 2014, travelled with family
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Thank jam397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014 via mobile

Very nice, new and well located hotel.
Located near a mall, a Sears outlet store, restaurants and more!
We found an iPad mini on 5/25/14 and turned it in to front desk. The two young gentlemen on duty that day said they returned it. What a wonderful staff!

  • Stayed: May 2014
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Thank iTeachHair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

Having been a frequent traveler due to our business, we've stayed in a lot of different hotels over the years. Usually our hotel of choice is the Hampton Inn but after our stay at the Hilton Garden we have a new favorite. The beds are so incredibly comfortable and the rooms are very clean and well stocked. Everyone at the hotel was extremely friendly and made our stay enjoyable. I recommend this hotel to anyone looking for a safe, clean, and pleasant stay without having to pay the luxury prices.

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Wayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

I have nothing bad to say overall about this hotel. It is mainly for business people as locally there is really nothing great around it to walk to. The place was clean and the staff very nice. My biggest complaint was the pillows for the bed. I never realized just how important pillows are to the overall experience; and yes I know the type if pillow is a personal preference. in this case the pillows were the kind that had no substance at all. You lay your head on them and you might as well be lying right on the bed for all the support they offered. We were there for two days and each morning I was up at 4AM; not that I had to be, but just because my sleep was so poor. I did complain about them and they said they were switching over to new ones so hopefully they get good ones.

  • Stayed: May 2014, travelled with family
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Thank aender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this reviewResponded 23 May 2014

Dear Guest,

I wanted to take a moment to let you know that we are in the process of replacing all of the pillows in the hotel. I expect the new king size pillows for all beds to arrive the first week of June and the remaining smaller pillows to be replaced shortly after. I know that this does not help the experience from your previous stay, yet I would if your travel plans bring you back to Novi in the near future you give us another chance and try out the new pillows.

Thanks for choosing the Hilton Garden Inn Novi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Dr, Novi, MI 48377-3324
Phone Number:
Region: United States > Michigan > Novi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Novi
#1 Romantic Hotel in Novi
#2 Green Hotel in Novi
#3 Family Hotel in Novi
Price Range: £64 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
Official Description (provided by the hotel):
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, and an indoor pool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi

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